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Title Social Media Customer Service
Target Location US-NJ-Morristown
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE, LINKEDIN LINK AVAILABLEEDUCATION: Fairleigh Dickinson University, Silberman College of Business, Madison, NJ Bachelor of Science in Marketing, May Street Address
 4+1 MBA Program  Marketing Specialization, May Street Address
 Colonel Fairleigh S. Dickinson Scholarship (4 years) RELEVANT COURSEWORK: Principles of Marketing, Marketing Research, Consumer Behavior, Marketing Communications Financial and Managerial Accounting, Microeconomics and Macroeconomics WORK EXPERIENCE: Women in Business Club, Madison, NJ August 2023  May 2024 Head of Social Media Create and post flyers of events using Canva for the clubs Instagram account. Create engaging content on social media platforms to increase student engagement. Starbucks, Cedar Knolls, NJ October 2023 - Present Shift leader Utilize keen communication skills with management and co-workers to provide swift team response. Develop positive relationships with the shift team by understanding and addressing individual motivation, needs, and concerns. Execute store operation during scheduled shifts including organizing opening and closing. Lead each shift, working alongside a team of baristas to deliver quality customer service and expertly- crafted products within established time frames. Train new partners while positively reinforcing successful performance and giving respectful and encouraging coaching as needed.UBECI Foundation, Quito, Ecuador June 2022- July 2022 International NGO Volunteer Promote educational and recreational activities for street children to help develop their cognitive, motor, and socio- affective skills by using social media platforms.RG Construction LLC July 2016 - PresentAssistant, Morristown, NJ Organize technical details for construction projects, including permits, cost estimates, and contracts. Provide and manage emails of customers regarding projects. SKILLS, ABILITIES, & CERTIFICATIONS: International Volunteer Certification, International Volunteer HQ. Microsoft Office: Excel, PowerPoint, Word Canva, Hootsuite Fluent in Spanish.CAMPUS INVOLVEMENT: Women in Business Club Marketing Club

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