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Title Warehouse Operations Customer Service
Target Location US-MO-Saint Charles
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  C: PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYDetail-oriented individual with a positive attitude and great communication skills. Seeking a role in a work setting engaging customers.SKILLSDynamic and detail-oriented professional with persuasive negotiating skillsAbility to effectively resolve disputes and create innovative solutions that meet the needs of thecustomer while complying with company policies and proceduresOrganized and results driven professional with ability to improve productivity and build cohesiveteamsAbility to demonstrate adept leadership and attentive listening skillsEXPERIENCE06/2021  02/2024 EJ Welch Earth City, MOSenior BuyerHandled all the responsibilities of a buyer roleManaged procurement processes by issuing purchasing orders for over 100 key vendors, ensuring consistent inventory levels in warehouse operationsFacilitated and actively participated in team calls, vender meetings, and remote conferencesImplement a strategic approach by working closely with branch locations to leverage our transferring network, thus maintain proper inventory levels across the board01/2018  06/2021 EJ Welch Earth City, MOBuyerCollaborated seamlessly with branch managers and distribution center managers to ensure precise inventory management and optimal stock levelsFacilitated and actively participated in team calls, vender meetings, and remote conferencesManaged procurement processes by issuing purchasing orders for over 60 key vendors, ensuring consistent inventory levels in warehouse operationsNegotiate advantageous bulk buys and container purchases to drive cost reduction initiatives and enhance profit margins effectivelyEnsured accuracy and currency of pricing within our system to uphold precise financial reports and support informed decision-making processes04/2009  01/2018 EJ Welch Earth City, MOReceiving CoordinatorOrchestrated inbound and outbound shipments in coordinating with vendors and freight partners optimizing logistical efficiencyConducted meticulous inspections of incoming shipments, identifying damages, shortages, and discrepancies, and promptly liaised with purchasing teams and vendors to rectify issuesProficiently operated forklift equipment to physically allocate inbound materials to designated warehouse bin locationsEntered the purchase orders into the system with meticulous attention to detail, including quantities, dye lots, and bin locations, ensuring accurate inventory managementImplemented stringent stock rotation practices based on expiration dates, adhering to first-in-first-out polices to mitigate product spoilageCollaborated closely with warehouse staff to conduct regular inventory audits, ensuring precise inventory counts and data accuracyProvided timely updates to Customer Service and Purchasing departments regarding inbound shipments, ensuring and estimated time of arrival awarenessNegotiated with vendors and freight carriers to secure favorable rates, contributing to cost-saving initiatives, and bolstering company profitability09/2008  04/2009 EJ Welch Earth City, MOCustomer ServiceResponsively managed incoming calls from key contractors, proficiently processing stock orders for their projects or clienteleProvided knowledgeable assistance by addressing inquires regarding specific adhesives and products tailored to installation needsGuided customers through our showroom, offering exert advice to aid in the selection of flooring solutions for residential and commercial projectsAssisted walk-in customers in placing orders at our pro shop, ensuring seamless transactions and customer satisfactionMonitored and replenished stock levels in our pro shops, ensuring availability of essential supplies for customers project requirementsLeveraged prior experience as an installer to offer specialized guidance and support to customers encountering job-specific challenges, fostering positive customer experiences and resolutions06/2021  06/2008 Facendini Tile Company Flint Hill, MOUnion Journeyman Tile SetterSkillfully prepared floors and wall for tile installation, ensuring optimal substrate conditions for a flawless finishExecuted precise tile installation and grouting procedures on both walls and floors, adhering to industry standards and client specificationsDemonstrated proficiency in tile installation for various applications, including residential and commercial projects, delivering high-quality results tailored to diverse environmentsUtilized blueprint interpretation and color selection expertise to accurately determine material requirements, facilitating efficient ordering and project planning processesEDUCATION AND TRAININGMissouri State University  Springfield, MO, United StatesDesmet Jesuit High School Ladue, MO, United StatesSKILLSStrategic planningAdaptabilityTeam leadershipTime managementCommunication skillsProject and vendor managementCross-functional collaboration

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