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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE 4 Brushy Plain Rd Branford, CT Street Address  Apt 419EDUCATIONPost University, Waterbury, CT Completion date May Street Address
Masters of Public Administration, minor in Business. Current GPA: 3.9 Member of the NSLS Honor SocietySouthern Connecticut State University, New Haven, CT Completion date December Street Address
Bachelors of Arts in Interdisciplinary Studies, Major in Public Health & Wellness.EXPERIENCETransition Coordinator, Yale New Haven Hospital 2022- PresentFunction as a team member of the care management team. Communicate effectively with the medical team, patients, and families to facilitate safe discharges. While proactively planning and developing solutions to complex discharge processes. Interact with outside vendors and insurance companies while following HIPPA and hospital cooperate compliance guidelines. Demonstrate patient service excellence at all times while prioritizing and balancing competing tasks.Administrative Assistant, Housing Choice Voucher Program, New Haven Housing Authority 2022- 2022Assist with various Administrative duties while professionally and effectively communicating with program participants. Receive and accurately document applications and incoming mail while verifying the accuracy of a completed application by tracking the verification process, including criminal background checks, credit checks, and landlord references. Utilized various Microsoft applications to perform job-related tasks successfully.Case Manager, Community Support Program, Continuum of Care Inc 2020- 2022Managed a caseload of 20 clients and created person-centered care plans for clients. Maintains accurate electronic records and case files. Document all encounters with clients and clinical providers into Netsmart software. Provide interventions to meet client needs while consistently working respectfully, constructively, and cooperatively with staff and providers. Attends and participates in monthly staff meetings, clinical rounds, All-Treater meetings, and supervision.Community Health Worker, Griffin Hospital 2020-2020Advocated for individuals to reduce health disparities and communicated with clients to assess their needs for community resources. Assisted healthcare staff in the COVID-19 call center, answered phones, and directed people experiencing symptoms to appropriate resources such as COVID-19 testing sites.Patient Care Associate, Keep Me Home, Keep Me Home 2017-2021 Assist clients in the comfort of their homes with activities of daily living, transport clients to and from doctors appointments, and periodically assist with medication reminders.Laboratory Associate & Patient Care Associate, Yale New Haven Hospital 2017-2019 Departments: Lab Medicine, Heart, and Vascular, Infectious DiseaseAssisted with point-of-care testing, vital signs, EKG, and blood samples through venipuncture. Increased patient care satisfaction by providing high-quality care to all patients. Demonstrated leadership skills while precepting newly hired Patient Care Associates. Organized and processed 400-600 biological samples daily while a lab associate utilized EPIC software to document and enter information into patient charts. Transitioned smoothly between different roles while acquiring new skills.