Candidate Information Name Available: Register for Free Title Customer Service Medical Assistant Target Location US-WI-Menomonee Falls Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
NStreet Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLECareer ObjectiveTo obtain employment as a Medical Assistant or similar position in the medical field to help doctors and nurses by providing direct patient care to help patients live healthier lives.EducationAssociates Degree M.A.T.CMajor: Business ManagementDEPARTMENT OF HEALTH & FAMILY SERVICESLicensed CNAExperienceAurora Medical Center, West Allis 1/2020- PresentCPR certified CNA providing assistance to patients on Med/Surgery FloorMedical Record documentation.Monitoring Vital Signs and Blood Sugar.Reporting observation of the patient to nursing supervisor.Assisting in Activities of Daily Living.Daily care of patients, including but not limited to assisting with meals and personal care.Recover Care at the Village of the Falls, Menomonee Falls 1/2009- PresentAdminister First Aid; determine if additional medical attention is needed.Daily care of patients, including but not limited to assisting with meals and personal care.Distribution of medication to clientsMaintain health records and logs with confidentialityCommunicate with clients and family members as needed regarding care within HIPAA guidelines.Fleet Farm, Menomonee Falls - 10/2000-6/2019CUSTOMER SERVICE MANAGERElevated stores guest-satisfaction from 84% to 92% within two years; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.Direct the daily operations of the customer service team.Exemplified excellent customer service delivery in all interactions with customers.Correspond with corporate office and customers via email, telephone and in-person.Cash handling in excess of over $40,000 daily.Over 5 years experience as a Senior Manager in Customer Service.Trouble shoot, analyze, forecast and execute decision.Manage a high-volume workload within a deadline-driven environment.Skills & AbilitiesStrong organizational, prioritizing, and multi-tasking skillsDetail OrientatedSkilled at presentation and facilitationTeam leadership and interpersonal skillsParticipates and maintains safety and dignity of patientCreating rational solution through problem solving skills