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Candidate Information
Name Available: Register for Free
Title Customer Support Information Technology
Target Location US-MN-White Bear Lake
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Saint Paul, MN Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLELinked In: /adjei-fosu-ofos-emmanuel-Street Address /Professional SummaryI hold a Master of Science in Business Information Systems Management degree, earned with merit. During my studies I gained theoretical & practical skills in patterning information technology management systems. I also developed a mobile app for Facial Recognition Technology with a prototyping tool for web & mobile apps. I am seeking work within IT Service in an environment where my specific academic skills & professional experiences can be used. Additionally, I am proficient in German & several West-African languages. I have lived in 4 countries across 3 continents & would appreciate using & being recognized for my multicultural proficients.Skills SummaryRegulation of Electronic Commerce & Information Technology Microsoft Office Social MediaOnline Databases Information Management CRM ITIL Project Management Cloud Computing Database Processing Communication Presentation Time Management Problem Solving Analytical Thinking Cyber Law Web Application Services Website Design HTML ITIL CSS PHP JavaScript Law Enforcement Use of Facial Recognition Technology & Issues with Darker Skin Tones Computing Systems Architecture Operating Systems Web Applications Services Information Systems Design & Analysis Customer Care & Support. EducationMaster of Science in Business Information Systems Management with Merit Middlesex UniversityBachelor of Science with First Class Honors in Computing University of BoltonCustomer-Focused ExperienceSmart Home Visit AdviserNovember 2021  March 2022Thames Water & Groundwork, London, EnglandVisited & advised Thames Water customers based on their individual concerns & needsCollected & reported data in a timely manner, allowing for qualitative & quantitative analysis of the quality & impact of the services deliveredProject managed & maintained a personal workload IT & IT Education ExperienceStudy Support Lead NovemberOctober 2016  June 2019IT Department, Barnet/Southgate CollegeDelivering tailored learning activities to groups & on a 1:1 basisSupporting & assisting special educational needs studentsMonitoring & supporting the social & emotional development of students InternFebruary 2015  June 2015Landys Chemist at Temple FortuneData Processing (analyzing, organizing, & streamlining shop data)Shop campaign report studiesCustomer support

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