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Click here or scroll down to respond to this candidate7916 77th St. SCottage Grove,l MN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
PROFESSIONAL SUMMARYI am a Scrum Alliance certified Sr. SCRUM Master servant leader with exceptional communication, coaching and team-building skills to help DevOps teams meet the organization's goals. I coordinate daily scrums, Sprint retrospectives, sprint planning, sprint reviews, and other needed meetings to help the team deliver high quality products. I use Scrum methodologies to plan my day effectively and to lead my team successfully. I have experience leading multiple Scrum teams of 5 or more members on each team with the introduction of a Scrum Master and the adaptation of Agile Methodologies. I assisted in the formation of several DevOps teams and helped them grow from the infancy stage to fully matured teams capable of delivering high value products within due time.SKILLSYears of ExperienceAgile SCRUM master 9 yearsProduct owner 5 yearsProject Manager 10 yearsSoftware lifecycle dev 9 yearsCompliance/Governance10 yearsTechnical Analysis 10 yearsUtilizing Agile framework10 yearsSales, Marketing & Finance 15 yearsAgile Coach 8yearsRally 8 YearsSalesforce 8 yearsCustomer Succes Manager 5yearsCertification in Leadership/managementAzure devops experience 8 yearsPROJECT ROLESSr Scrum Master/Project ManagerSafe experienceLean- Agile LeaderScrum Master & QA testerSr Scrum Master, Agile and waterfall principle.Sales & Marketing (Project Management)Experience in a strategic Agile Coach SkillsString Agile Principles,Practice and theoryEXcellent Skills in facilitation,training,mentoring and proffessionalsScrum:Servant LeaderProcess ImprovementProject FacilitatorTraining and DevelopmentKanban, Jira, Confluence Service NowScrum / Agile methodologiesBusiness AnalysisAgile Program ManagementAgile development practices with Rally workspaceCoaching Organization to Scrum AdoptionSoftware DevelopmentIT DevelopmentChange ManagementConflict ResolutionProduct ManagementLean / Six SigmaPresentation (MS office)Tasking meetings/RetroSR Scrum MasterSecurian Financial Full-timeSecurian Financial Full-timeJul 2022 - Present 1 yrJul 2022 - PresentConsult and implement a product-centric model for SecurianAgile coach for two offshore teamsConsult and coach Agile techniques to help the business build outcomes, utilize prioritization techniques to identify roadblocks within deliveryConduct capability mapping, value stream mapping and ability to tie in journey mapping and experiences as neededBe highly collaborative with several different SMEs (subject matter experts) to understand needs and show problems and solutionsProvide consultation for Scrum Masters, Managers, and Portfolio Managers to continuously evolve and mature Product centric Mindset.Align to the Agile Center of Excellence strategy and support the broader transformation initiativesHelp shape the ongoing strategy around improving team practices and deliveryThe goal is to coach, guide, mentor, empower, and encourage each team towards the self-sustainability of Agile practicesQualifications & Requirements:Experience in a strategic Agile Coaching role for at least 5+ years that was diligently applying Agile principles, practices, and theoryDeep Lean/Agile skills including time at least 4+ years in a Product Owner, Scrum Master, Developer or LOP role.Excellent skills in Facilitation, Training, Mentoring and Professional CoachingUnderstanding of major agile frameworks (Scrum, Kanban, SAFe, LeSS)Knowledge of various well-documented patterns and techniques (Process Mapping, Value Stream, Capability Assessment, Transformation Roadmaps, Journey Maps and Etc.)Mary Kay- Plano, TXScrum Master and Agile Coach (Remote)May 2021- June 2022Lead project and scrum teams in using Agile and waterfall methodologiesRemove impediments and coach the scrum team on removing impedimentsHelp the scrum and development teams to identify and fill in blanks in the Agile frameworkExperience with Kanban and Scrum banGreat experience using Azure DevOps with multiple team.Lead DevOps agile Practice improve reporting to leadershipProvide Project Management oversight on service requestAssist SRE teams in leading and working with engineersWith work Internal and External Project Management teamsAble to provide timelines and status to stakeholdersResolve conflicts and issues that occurSupport the product owner and provide education where neededLead meetings with customers and engineers as neededOther activities as may be assigned by my managerroject Manager Scrum MasterProject Manager Scrum MasterSR Scrum Master/ Agile ConsultantUHG - Remote Apr 2020 May 2021Minneapolis MNUse Azure DevOps for pull system. Managed and appropriately escalates, resolve impediments, risks, issues, and changes tied to theproduct development initiatives. Supported 2 Scrum teams and established a lightweight scrum project management process tomeet development goals. Facilitated and managed daily stand-ups, product backlogs grooming meeting, sprint planningmeetings, sprint reviews/demo, retrospectives, story board and story writing. Used burn-down metrics to report project updates. Enacted change and continuous improvement increasing the productivity of Scrum Teams.Strategically removed impediments ensuring no distractions to the development team. Coached upper management, the teams and other scrum masters on agile best practices. Advocated transparency to initiate the trusting processing between management and scrumteams while scrum teams build towards self-managing themselves Coached the team on how to create clear and concise user stories. Communicated with top management, engineers, product managers and support specialists onproduct issues particularly during deployment. Performed hands-on reviews of product backlog, designs, code, test scripts, and results inaddressing delivery impediments or product quality issues.Ensures deliverables across engineering teams are high quality and clearly documented.CISCO- Richardson, TXScrum Master Consultant/ Product Manager (Remote)Jan-2020 April 2020Working on different Rally Workspace migration activities and provided Rally userWorked on Tableau dashboards, connected to data source for reporting & dashboards creation & also utilized SQL queries on TOAD.Created use cases, user stories, product documentation, user manuals to communicate proper maneuvering of Rally for developers & system Testers.Consulting & coordinating with RALLY team on performance issues & other enhancements in Rally.Created use cases, user stories, product documentation, user manuals to communicate proper maneuvering of Rally for developers & system Testers.Facilitated Scrum team ceremonies, including daily Scrum, Sprint Planning, Sprint Demos, and Retrospectives with rally.Used techniques that foster a spirit of listening, empathy, awareness and foresight.Trained and coached teams on all aspects of planning and execution, including vision, release roadmap, user story creation, story mapping, release planning, sprint events, progress monitoring and continuous improvement.Worked effectively with multiple scrum teams both internally and offshore.Managed the product backlog and supported scrum framework for monthly releases.Fostered transparency and visibility and radiated information to the rest of the organization as appropriate. Support team progress reporting.Partner with stakeholders to ensure valuable Demos. Advance visual management for status reporting for the team and departmental cross-team needs.Shielded scrum teams from external interference for optimal productivity and success for Agile process.Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.Ensured my teams were highly performing and productive by team resolving conflicts, removing impediments and increasing team collaboration through effective communication.Scrum MasterRia Money TransferNov 2018 - Mar 2019Dallas, Texas, United StatesDallas, Texas, United States- Strong knowledge of Agile values, principles, and practices and capacity to understand specific needs or requirements to apply skills/knowledge- Certified Scrum Master (CSM) certification a plus- Experience as a Scrum Master managing multiple teams simultaneously- Knowledge of scrum, Kanban, Lean, XP, and other Agile frameworks Comfort with agile tools such as JIRA, Confluence, MURAL- Experience with distributed teams, in multiple time zones- Demonstrated ability to partner and communicate effectively with non-technical team members, resolving contending or contradictory objectives, and unifying disparate ideas into a homogenized solution- Possess the ability to influence others, implement change, and standardize processes in a complex business environment- A passion for mentoring and growing the potential of others- Great teammate - should be ready to go beyond to help the immediate team and do not be averse to not shy away from asking for help if needed.- Eagerness to learn new technologies and bring new ideas to the table- Demonstrated growth mindset- Positive attitude and ability to inspire the team toward continuous improvement- Experience with Design Sprints and/or Product Discovery Tactics- Direct experience with big room planning and cross-team coordination- Understanding of basic fundamentals of iterative and incremental development- Experience successfully delivering solutions on an aggressive schedule- Excellent presentation skills- Ability to work in ambiguity and iterate to a solution can estimate and solve basic business problems without explicit direction- Creative, flexible, and willing to continuously change, evolve, and improve software development processes- Demonstrated technical leadership and direction- Demonstrated program-level collaboration and system architecture understanding- Strong communication, collaboration, leadership, conflict resolution, budgeting, and time management skillsSr Scrum Master/Agile Coach (Consultant)Sherwin Williams, Minneapolis MNMay 2017 Sept 2018Practice Agile principles including Kanban.Use rally workspace to run all my scrum activities.Keep close look on things that can impact the project.Solve dependency issues.Use Azure DevOps to track project states.Keep my team engaging with positive ideas.Explain company goals and objectives logically for proper team understanding.Organize release planning.Work with my team in data transfer from Valspar to Sherwin Williams using salesforce cloud platform.Great knowledge working with cloud environments.Create effective training program on story mappingIdentify skills and needs from the team.Create story mapping training to improve effective user story mapping.5 years of software development methodologies.Support team in providing and improving business.Facilitate daily stand up.Create new programs to improve knowledge and organize motivational classes.Provide team retrospective for improvement.Protect Scrum Team from distraction, removed impediments and resolved conflicts.Provide transparency to the team and stakeholders constantly with proper updates.Prepare and lead presentations to members.Collaborate with the development team and the product owner to maintain consistency.Henkel Company, Prescott, WIScrum Master/ Project manager/ Product OwnerMarch 2014 - April 2017I believe in Agile principles in all walks of life, I am an ambassador of this principle. I constantly show value, practice, and success when these principles are put to work.Led two Scrum teams of nine members on each team. With the introduction of a Scrum Master and the adaptation of Agile Methodologies we were able to reduce time and increase productivity with better communication. This resulted in an increase of revenue from 2.5 million to 3.5 million in 2+ years. This also helped to strengthen our relationship with customers as consistency was demanded.Provided customer collaboration over contract negotiation. At Henkel, I encouraged more face to face interactions with my customers so they could be part of the process and the solution.Provided product 15% less and under budget. We were given a budget as a team, during our spring planning the development team was able to create a great sprint planning that was able to reduce budget at the end of the project almost 15%. This was a result of great use of the agile principle.Create a great use of Kanban, Jira, XP, and FDD thereby reducing cycle time by 20%.SAP Cloud Platform.Facilitated Agile Adoption Retrospective for the organization. After every sprint we had our retrospect, which helped us reduce the amount of impediments.Remove obstacles to allow my team to focus on the job at hand.Coach management team on Agile Manifesto. Collaborated with other team leaders to be able to properly understand the agile principles.Valid experience writing and prioritizing user storyEnsure Jira issues/tickets contain enough information in which clarifies the definition of done. I constantly talk to my product owner to clarify the definition of done. Our customers enjoyed the constant feedback they received from the team. This also showed clarity.Delivering working software frequentlyCommunication with product owner on prioritizing work as well as gaining clarityCreate more face to face interaction over process and toolsCoordinate efforts of a 9 person team to improve productivity.how to work with Agile/Scrum practicesEmployed Kanban to improve team velocity by 30%. I constantly measure the progress after every sprint. It was very important for me at Henkel to measure the Implement new ideas. I have also been open to new ideas. As a servant leader my job is not only to facilitate but to also encourage new inputs. I did this on a regular basis at Henkel.Ability to work outside of regular business hoursWork with a large enterprise network at Henkel. I constantly educate myself with the various enterprises Henkel works with. This has helped me understand the nature of the business and its demand.Create team organization on velocity of the project. I quickly realized I was able to reduce velocity by 30%, allowing enough time for proper review.Product Owner/ Project Manager/ Customer success managerKTC IT consulting firm CaliforniaFebruary 2012 - January 2014Supporting customer onboarding and launchAccount Management to grow accounts, obtain renewals and upsellsMonitoring customer programs and making improvements using KPIsHandling customer questionsProactively reaching out to customers with program recommendationsQuarterly program check-ins to improve and develop mentoring programsKey goal: Generating success stories, retaining and growing customer accountsGreat understanding of snowflake cloud data warehouseSupport team in providing and improving businessCreated great leadership and collaboration skillsIntroduced Waterfalls methodologiesProtected Scrum Team from distraction, removed impediments and resolved conflictsProvide transparency to the team and stakeholders constantly with proper updates.Prepared and led presentations to membersCollaborate with the development team and the product owner to maintain consistencyPromote team engagement and team spiritEnsure that the team is accountable and agrees upon task at handExcellent team facilitator and team developmentProven project skills and responsibility for cross-functional teamsExcellent ability to develop relationships with client personal thereby strengthening the relationship within.Followed up with results during the meetings to provide clarity when demanded.Sales & Marketing (Project Management)JJ Taylor Distribution, Minneapolis, MNMay 2002 January 2012Provided proper education to grow business in a competitive market. I provided proper education while working for Miller Lite as a Sales Rep so I could gain competitive advantage over my competitors.Provided extensive knowledge on products to customers. With my various certificates and proper understanding of beer education I was able to provide my customers with the knowledge needed to increase sales.Educated wait staff on methods to improve sales. I understood the most important individuals in the beer industry are our wait staff. Proper knowledge of the product will drive sales. After a period of five years I was able to introduce different techniques to increase sales in our bars and restaurants.Proper merchandising of goods into consumers handsCreated market strategies to improve salesManaged a team of 5 people to increase productivityGreat communication skillsGreat motivation skillsAbility to work in a competitive environmentGreat problem solverImproved distribution and merchandising by 30%Increased profit margin from 2006-2012 at a 15% increaseEDUCATIONConcordia UniversityBachelor of Business MarketingBachelor of Elective Studies (Business Engineering)Minors: Communications, Human RelationsAugust 2005 - December 2010, Saint Paul, Minnesota.AWARDSGlobal Leadership Award from UNICEF (2009)SCRUM ALLIANCE certified SCRUM Master |
