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Title Real Estate Customer Service
Target Location US-FL-Fort Myers
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Fort Myers, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy name is Candidate's Name . I have worked primarily in office management and administration for most of my career for the past Street Address + years. I am also enrolled with Penn Foster in their Medical Coding and Billing Certificate/Diploma Program.I want to work in a medical office to learn as many parts of the front desk as a medical secretary or administration assistant and work my way up to a medical coder and/or biller. SKILLS AND TALENTS:I possess good time management, organization skills, telephone skills and voice, good attention to detail, and very good people skills. Proficient Microsoft Office skills. Excellent customer service representative skills. Have Good communication skills both written and verbal. Have the ability to interact well with other staff members, the general public, contractors, governmental employees, entities, and any other clientele. Please feel free to ask any questions you have about the data you will read below. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceReal Estate AgentMpire Real Estate & Rentals - Lehigh Acres, FLApril 2021 to PresentI have performed a few duties for this company while I have worked with them. I have sold many residential vacant lots and a few single-family residential homes. This brokerage hasn't had an office for the past 2-3 years so I have worked independently and from my home office.Patient Service RepresentativeCencora - Conshohocken Station, PAOctober 2023 to March 2024I have been responsible for: Provided services to patients, providers, caregivers, insurance companies, and pharmacists answering basic inquiries and processing orders, Made and Received Inbound/Outbound Phone Calls I became credentialed to work with processing Medicare Part A, B, and C insurance applications for a specialty oncology drug program that Cencora and Bristol Myers Squibb offer. Can effectively use office equipment such as phones, faxes, mail, email, and online methods of managing documents and data. Provided exceptional customer service to internal and external customers; resolved any customer requests in a timely and accurate manner; escalated complaints accordingly. Door DasherDoor Dash - Fort Myers, FLAugust 2023 to March 2024I deliver restaurant food orders, shop at local community retail stores and grocery stores, and pick up alcohol products.Building Permit TechnicianCalvin, Giordano and Associates w/ Village of Estero - Estero, FL April 2023 to July 2023Permit Technician I was responsible for leading and maintaining Customer Service and enforcing policies and procedures Processed building permit applications during an influx or permits received after Hurricane Ian. Administrative AssistantCap Ferrat - Naples, FLMarch 2023 to March 2023I worked as an administrative assistant to the Property Manager for Crown Colony. Crown Colony is a gated high-end luxury residential property of 111 units. Email monitory to property residents Processed Insurance documents, Workman Compensation, and Business licenses for the maintenance of luxury condominiums for repairs and maintenance. Created Invoices for HOA fees, account receivables, and office document filing Patient Access SpecialistAmerisourceBergen - Lehigh Acres, FLSeptember 2022 to February 2023I worked remotely and processed Medicare Part D applications for Medicare patients to get qualified for a specialty drug. This program was in addition to their regular Medicare health insurance records for pharmaceutical drugs.Website Coordinator, Coach and TeacherSmall Biz Dezines - Red Bluff, CAApril 2012 to December 2021I have created, developed, and have been the primary coach, teacher, trainer, and developer of this school since the very beginning. I have hired, trained, and utilized dozens of students using the website courses, quizzes, projects, and exams in the website school so individuals can be taught this industry, work for the company, or become freelance web designers and manage their own companies and clients. Real Estate Sales AgentAchievers Realty, Inc. - Lehigh Acres, FLMarch 2020 to April 2021My duties and responsibilities were the following: Managed the front desk of the office and navigated real estate customers to meet with the real estate broker, and real estate agents, I have created and participated in holding Open Houses, making flyers and posters for them, and posting signs to promote them so visitors and prospective clients can view residential real estate and decide on their next property to live in or invest in. I have experience working with building plans, plat maps, acreage layouts, and drawings, surveys, and metes and bounds in my real estate career and transactions. Executive / Accounting/ Office ManagerTotal Custom Solutions - Red Bluff, CAApril 2009 to June 2020I over saw all of the day-to-day activities for this Business to Business (B2B) printing and website company.I managed the: Sales reps and their training Website school/trainees Ordered and transaction processingOffice ManagerTwin Oaks Property Management - Fort Myers, FLJune 2016 to September 2018During the day-to-day operations of this property management facility, my responsibilities were the following: Collected & processed payments Answered phones, handled voice mail messages, and returned phone calls. Handled email communications, maintained the company website, and efficiently ran the office, Office units' inspections, repairs, or maintenance need to be given to the maintenance and repair team to complete.Construction SupervisorSilver Creek Developers - Saint Cloud, MNMarch 2004 to March 2007I worked with our builders to organize the workflow of new construction homes. My responsibilities included: Home Design Coordinator - choosing the different design features for each new construction homes. Working with customers to help them choose the design features they want for their new construction homes.EducationSome College in Website ProgrammingSt Cloud Technical and Community College - Saint Cloud, MN September 2005 to May 2006Some college in Web DevelopmentUniversity of Northwestern Lima Ohio - Lima, OHJanuary 2002 to May 2004High school diploma or GEDDecatur, INApril 1984 to May 1986Skills Office Management Bookkeeping Property Management Personal Assistant Experience Administrative Experience Property Leasing Google Suite Windows Microsoft Excel Communication skills Computer skills Microsoft Outlook DocuSign (2 years) Typing (10+ years) Mac OS Microsoft Office WordPress Web Design Web Development CRM Software Adobe Photoshop Search Engine Optimization (SEO) Blogging MySQL Marketing Operating Systems Adobe Creative Suite HTML5 CSS Branding JavaScript Public Relations User Interface (UI) Adobe InDesign Social Media Management Digital Marketing Google Analytics Adobe Dreamweaver Medical records ICD-10 Medical terminology DocuSign Operating systems Google Suite Content management systems Databases Adobe Acrobat Google Docs SharePoint Windows Documentation review Computer skills Time management Blogging Website management Web development Salesforce Mac OS MySQLCertifications and LicensesReal Estate LicenseSeptember 2020 to September 2024I have had my real estate sales associate license since September 2020. I have a lot of experience with: real estate transactions real estate closings new construction homes land developmentI also have extensive experience choosing the following items for a new custom home: new construction supplies design features building materials home fixtures windows, doors kitchen and bathroom cabinets countertopsI have also worked with several architects and understand how to work with them and their staff to do the following tasks:Create and implement floor plansDesign featuresNumber of bedroomsBathroomsGaragesLanai's1-4 season porchesAdding additions or remodeling an existing or new construction home I have examined and reviewed: 100's of Blueprints Plat maps Surveys Subdivision Plans Flood Plain Maps Structural Plans Zoning Maps Engineering Maps, Drawings, and Plans Development Layout and OrdersMortgage and Insurance Company Inspector Certificate April 2023 to PresentThis certification allows me to inspect single family residences for occupancy, damage and repairs due to owner's negligence or knowingly doing damage to the property. Then I report back to the mortgage company with pictures and feedback and get paid a fee for doing so. Driver's LicenseAssessmentsTyping  CompletedJune 2022Transcribing textFull results: CompletedWorking with MS Word documents  CompletedJuly 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: CompletedBasic computer skills  ProficientJuly 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientProofreading  ProficientJuly 2022Finding and correcting errors in written textsFull results: ProficientOffice manager  ProficientJuly 2022Scheduling and budgetingFull results: ProficientData entry: Attention to detail  ProficientJune 2022Maintaining data integrity by detecting errorsFull results: ProficientScheduling  ProficientJune 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientBookkeeping  ProficientJune 2022Calculating and determining the accuracy of financial data Full results: ProficientSocial media  ProficientJuly 2022Knowledge of social media techniques and analytics interpretation Full results: ProficientCustomer focus & orientation  ProficientJune 2022Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationCharacter ReferencesJameika BoydAmerisource Bergenhttps://LINKEDIN LINK AVAILABLE?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BY6LU152gSfm9xgWr5fkzOQ%3D%3D Vinton WrightPHONE NUMBER AVAILABLETwin Oaks Property ManagerFirst Lady Starla and Tony HolleyChurch AdministratorCalvary Nations Church19850 Palm Beach BlvdAlva, FL 33920PHONE NUMBER AVAILABLE/pre>

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