| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Allentown, PAEMAIL AVAILABLEPHONE NUMBER AVAILABLEEDUCATIONLehigh Carbon Community College Expected date of graduation: May 2026 Associate in Applied Science: Human Resource Management SKILLS Bilingual Security Customer Serive Multitasker Technology CommunicationWORK EXPERIENCECustomer Service Agent January 2023- PresentShift4 - Allentown, PA Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Place 200+ customer orders each week Shared pricing details and discounts on products and services with customers Guide caller through throubleshooting, navigating the comany site or using product or services Escalate inquiries to the appropriate team, as necessary. Call Center Agent August 2019- February 2021SSRS - Allentown, PA Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Call clients and customers to inform them about the companys new products, services and policies Resposible for answering customer inquires and complaints Made outbound phone calls to customers to set up appointments ad gather survery data Wal-Mart Associate February 2019- December 2019Walmart - Allentown, PA Handle customer sales and purchases by processing payments, applying discounts, and maintain cash registers. Handled returns, answering to customer inquiries, while adhering to store policies. Acted as the face of the organization through positive interactions with customers. Processed sales, package purchases and maintain accurate transaction records. Maintain a working knowledge of product codes, company return policies and current coupons to ensure that customers pay the appropriate amount for each item they purchase. |
