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PROFESSIONALSUMMARYSKILLSWORK HISTORYCandidate's Name
 Butler, AL 36904  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE  Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Behavior Management Effective Communication Teacher Support Classroom Organization Special EducationPARAPROFESSIONAL 02/2023 to CurrentChoctaw County Board Of Education, Butler, ALOversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.Enhanced student support by delivering one-on-one and small group assistance in various subjects.Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.OFFICE MANAGER 08/2021 to 02/2023M&M AutomotiveProvided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Created, maintained and updated filing systems for paper and electronic documents. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.Managed compliance to keep organization operating within legal and regulatory guidelines.CUSTOMER SERVICE REPRESENTATIVE 08/2017 to 06/2021 Iqor, Meridian, MS Handled customer inquiries and suggestions courteously and professionally. Answered constant flow of customer calls with minimal wait times. EDUCATIONCERTIFICATIONS Updated account information to maintain customer records. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.Special Education K-6 6-12 : Special EducationUniversity of West Alabama - Livingston, AL Licensed Pharmacy Technician -