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Director, Principal Program ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name LinkedInPROFESSIONAL OVERVIEWoCitibank Director, Principal Program Manager03/2021-PresentLocation: NY, NY(Remote)Data Governance Transformation:2021Lead development team to build and deliver the foundational capabilities to support Chief Data Office data governance and operational processes, increase operations automation.2022Responsible for nearly $26MM in human capital for 2022 to build a new framework to support data governance, which will enable data quality improvement, data simplification and improved data security in accordance with the needs of internal stakeholders.Effectively Lead team of program managers to drive delivery of capabilities to support, regulatory initiated, data governance management and create and delivery on product roadmap.Manage product expectations and scope throughout the agile lifecycle by consistently communicating clearly and leading application modernization and business innovation tech initiatives.Acting as the point of contact for Business Subject Matter Experts (SMEs), Business Data Stewards, and Technical Data Stewards for data quality and governance-related questions/concernsoJPMCVP, Lead Program Manager10/2014-03/2021Location: NY, NY(Remote)Machine Learning and AI Model Implementation:2020Managed several large teams to deliver new forecast models, which employed complex new methods for creating regulatory and business planning forecasts.Product Delivery Manager responsible for implementing the new Card Risk Forecasting ML Model used for CCAR and CECL regulatory reporting is the most complex machine learning model running on the largest CPU/GPU cluster in Risk/Finance Technology.oComcast (Consultant)-- Lead Program Manager20132014Location: Philadelphia, PAComcast Customer Portal: Lead Technical Delivery Manager for new customer portal platform (infrastructure and software upgrade).oBank of America (Consultant)-- Lead Program Manager20122013Location: Newark, DE(Remote)Ecommerce Customer Portal UpgradeLead Technology Program Delivery responsible for project resources and budget as a cross between application delivery manager and project/program manager to ensure the timely delivery of code, infrastructure, security, compliance, process, and audit documentation across multiple work-streams in an enterprise technology environment.o CitibankVP, Lead Project Manager20092011Location: Newark, DETech Program Lead successfully coordinated multiple sub programs to deliver a payment consolidation solution for 6 of the 33 mayoral agencies of New York City; creating a standardized on-boarding process for the remaining 27 agencies. Managed timeline and budget for the overall NYC payment consolidation program, which consisted of mainframe, J2EE, multiple payment channels, Information Warehouse, Analytical Reporting, and other technologiesall integrated to deliver a consolidated view of payments made by citizens to the City of New York.o INGApplication Support Manager20052009Location: West Chester, PAApplication Development Manager: 24x7 production support team and new initiatives which launched.SKILLSLeadership: generating a vision, establishing direction, motivating members, creating an atmosphere of trust, leveraging diverse views.Demonstrating proactive thought leadership by actively keeping up to date on industry trends and developments by making recommendations for areas of opportunity and improvement.Business and Political Acumen: provides an understanding of problems and trends while enabling the development and delivery of core business capabilities, ensuring delivery of business partner strategy.Demonstrated ability to effectively collaborate with cross-discipline teams to understand privacy, legal, and ethical considerations in the use of artificial intelligence/machine learning and analytics.Passionate about the data transformation landscape with desire for continuous learning and development as well as building an innovative culture.Proven record for problem resolution and successful completion of complex projects on timeExcellent logical reasoning and analytical skillsDemonstrated professional written and verbal communication skills.Strong organization, interpersonal and management skillsExperience working through ambiguity to communicate clear technical requirements and operational solutions.Monitoring program status and rapidly identifying issues/risks. Succinctly communicating issues to relevant stakeholders and proactively collaborating to ensure timely resolution.AI/ML hardware and software, data governance, infrastructure, end user computing, IoTEDUCATION2009 Bachelor of Science DegreeInformation Systems ManagementUniversity of MarylandAdelphi Maryland |