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Click here or scroll down to respond to this candidateCandidate's Name , PMP EMAIL AVAILABLE Mobile: PHONE NUMBER AVAILABLESUMMARY:Highly accomplished IT professional with over 20 years of experience in Program/Project Management. Proven track record implementing critical IT application and infrastructure projects with Budgets up to $25 million with 50 team members.Strength in managing, communicating, and delivering on expectations, leveraging technical and business knowledge, and gaining buy-in and support for project deliverables.Extensive experience managing IT infrastructure and application development projects and advanced technology projects using agile and SAFe methodologies.Strong IT & Technical Background: Systems Architecture, Design, Development, Integration, TestingAn exceptional people leader by possessing strong leadership skills and a proven history of attracting, motivating, and retaining exceptional associates who are highly accountable and engaged around our brand mission, vision, and values.A thought leader driven from a deeply knowledgeable understanding of the latest industry trends, best practices, software, and tools and leverage those insights to continuously raise the bar.Drives specific cultures to attract and retain the best Systems Engineering talent in the industry.Develops and measures high-performance teams; and provides coaching, mentoring, and career development for the team members.Articulates needs, issues, challenges, and gaps both technically and from a business perspective in terms of people resources; and ensures upper management understands industry, company, and customer technical direction and challenges.Works with business units driving product requirements, application, roadmaps, and delivery of solutions for customers.Maintain a deep, technical end-to-end understanding of the solution being built, its upstream/downstream dependencies and impacts, and the resulting customer journey experienced by our users.Propose solutions, consult on platform/roadmap changes.Lead multiple concurrent Strategic Initiatives and programs varying in size/scope/complexity, spanning across several different teams and organizations.Sought after by leadership for the real story and craft communications that can be consumed at different. levels of the organization from executive-level presentations to materials consumed by engineering/program teams.Developed my own well-informed point of view and influenced people at all levels: from front-line team members to VPs, SVPs, and C-level executives, communicating continuously with partners throughout the organization.Continually pursue delivery excellence by increasing team velocity, efficiency, and throughput.Understand the business, technology, product, and processes.Understand cloud-based software development, web services, APIs, and cloud computing.Self-starter! Extensive program management experience with large-scale initiativesAble to effectively modulate the presentation of information based on your audience: everyone from a C-level executive to an Individual ContributorExperience leading broad programs across organizations in a matrixed, globally diverse workforceSkilled at leading design and technical trade-off conversations to closureIdentify opportunities to improve execution of the organization, to increase engineering productivity through tools and process improvements.Ability to thrive and succeed in a dynamic environment not slowed down by ambiguity or competing priorities.AREAS OF EXPERTISE:Project Lifecycle Management, Agile Methodology, Metrics Tracking, Risk Management, Strategic Planning, Project Reporting, Project Budgeting & Cost Controls, Stakeholder Management, Resource Management, Agile Story-Based Development, Release & Sprint Planning, Project & Product Roadmap Development, Salesforce, Software Development Lifecycle (SDLC), Account-based IT Services MarketingEDUCATION AND CERTIFICATION:Bachelor of Business Administration, Middle Tennessee State UniversitySix Sigma Approach in Project Management Quality, American Management AssociationProject Management Professional (PMP) Certification 2002 - 2023Certified Associate of Customer Service (ACS) Certification 2003Business Continuity Planning Certification 2003ITIL v.3 Training, Bridgestone/Firestone Inc., 2013PROFESSIONAL EXPERIENCE: PROJECT / PROGRAM MANAGEMENTJANUARY 2015 PRESENTSupervisor, PMOLeading in the development, testing and deployment of a new corporate telephone system.Participating in the migration of a newly purchased company to the enterprise environment.Participating in the creation and maintenance of the enterprise IS audit process and procedures.Responsible for performance evaluations for the SMs and providing salary adjustments.Heavily involved in the implementation of S4 Hana within the Allstate environment.Led as a Customer Experience Leader in the marketing of IT related services to clients across the United States.Led in the marketing and operations of Government Health plans to other states.Led in the modernization of key Greenfield Distribution Centers by creating a WMS template. Engaged the help of outside vendors to make changes to the application. Validated changes with the help of internal SMEs.Led in the configuration of the Enterprise Project Controls tool and the development of a rolling implementation plan. Engaged an outside vendor to make all configuration changes and to plan the training of all enterprise resources.Led in the rebranding of the company on all corporate websites. Worked with internal developers to make wording, font, and color changes on all websites.Led in the implementation of ServiceNow within the Advanced Risk Technology Center (ARTC). Engaged the help of a vendor to make the needed configuration changes and to perform training sessions.Led in the management of a portfolio of projects within the Data Integration and Application Integration area within the Retail Industry.Led in the implementation of a new ERP system. Primary responsibilities included the identification of critical path tasks and ensuring their priority.BRIDGESTONE-FIRESTONE INC. - AUGUST 2010 DECEMBER 2014Program ManagerLed entire creation and management of the new IT business alignment team. This team carried out 15 projects with a total budget of $16M.Acted as component lead in implementing one of the components related to Accounts Payable imaging and workflow within SAP.Replaced the current Enterprise Project and Portfolio management tool with MS Server 2010, serving as team lead.Led modification of an SAP component that allowed payroll records to be managed with a new graphical user interface.NISSAN NORTH AMERICA - MARCH 2010 AUGUST 2010Sr. Project Manager (5-month contract)Led the project evaluating the usefulness of a newly designed global SDLC methodology.Led design and development of multiple projects focused on the Federal reporting, accuracy, and reliability of the administration system.DYNAMIC RESEARCH CORPORATION - 2008 MARCH 2010Technical/Program ManagerTechnical Manager for the State-wide Child Welfare Information System (SACWIS) in coordination with DRC and the State of Tennessee, a $23M budget, team of 150, an effort of 250K person- hours.Served as project lead in designing and developing a new J2EE application consisting of an integrated component design that included Mobile Computing, Document Imaging, Address Validation, GIS, and Identify Search Server.Developed and designed reporting tools in leading teams in Nashville, TN, Columbus, OH and 2 sites in India.Served as project lead in the conversion of the existing mainframe database to a 3-tiered architectural design.STATE OF TENNESSEE - 2005 to 2008Office of Information ResourcesProject DirectorDrove the simultaneous deployment of a new, web-based Title & Registration System, Drivers License System and CRASH data collection system for the Dept. of Safety, Dept. of Revenue, and the Governors Highway Safety Office.Led the design and development of a brand-new web-based Title and Registration System.Directed, as team leader, the design and development of a new web-based CRASH system for the Department of Safety.ERIE INSURANCE GROUP - 2004 - 2005Project ManagerImplemented annuity products for the Life Insurance division ($7M budget, 30-member team) and simultaneously led implementation of a $1M lead generation system for the Marketing division)Retrofitted the systems Life Insurance mainframe system, leading the team that enabled it to manage interest-sensitive annuity products.Handled Vendor management responsibilities during this project with an outside firm.CNA LIFE INSURANCE COMPANY - 1998 2004Project Manager & General ManagerServed as site business lead in Business Continuity / Disaster Recovery initiatives in the Nashville facility, generating an up-to-date facility plan.Served as the technical lead that utilized the features and functionality of a commercial rules-engine. |
