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ObjectiveObtain a challenging position by applying creative problem solving and management skills with a growing company to achieve optimum utilization of its resources.ExperienceAmazon-Outbound Picker/FC Sortation Associate/Social Distancing 08/2017-PresentRetrieve orders that customers have order to be ship out in a timely matter from FCPicking and sorting inventory of products and staging products to be delivered to customers through out the different shifts.Making sure that employees are wearing proper PPE gearConducting audits on employees social distancing and staying 6ft apart in the break room areas and sort floor areasMarshalls-Customer Service Associate 11/2006-08/2019Greeted each customer cordially and assisted customers with shopping dilemmasEnsured that all merchandise was presentable for saleChecked out each customer, ensuring that their shopping was a pleasureMaintained a clean and safe work environment and upheld a professional dress codeLoad, unload trucks and cratesMy Purpose Community Service-Personal Care Assistant 03/2013-08/2013Assist with ToiletingSkin care to maintain the health of the skinRespiratory assistanceBathing, grooming and hair washing necessary for personal hygieneTurning and position of the client(s)Dressing or undressing of the client(s)Assistance with eating, meal preparation and grocery shoppingAccompanying to medical appointmentsAppropriate reporting of changes in client status.Harrahs Casino-Buffet Cashier 01/2006-03/2012Proficient in the operating functions of cash register and micros computers for all food outlets.Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages.Appropriately reserves and manages guest bookings/reservationsManages the flow of business and seats the restaurant in rotation regardless of business volume.Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees.Accurately manages and delivers comps to guests.Accurately obtains vital information from guests to communicate to management and casino hosts.Fairmont Hotel-Food & Beverage Supervisor 11/1992-08/2005Monitors and takes corrective action as necessary to help assure that operations run in smoothly with great customer serviceAssures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implementedManages the long-range staffing needs of the departmentHelp approved the menus proposed by the Executive Chef for all outlets and special eventsEducationSidney Collier Technical College 08/1986-05/1987Technical Degree in Health ServicesGeorge Washington Carver Senior High School 08/1979-05/1982High School DiplomaSkillsInterpersonalLeadershipManagement SkillsOrganizational SkillsTeamworkAnalytical SkillsBehavioral SkillsCommunicationCustomer Service Skills