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PHONE NUMBER AVAILABLE / EMAIL AVAILABLESUMMARY AND PROFILETECHNOLOGY ExecutiveInfluential Technology Executive with 20 plus years of achievement in leveraging technology to drive organizational growth, performance, profitability, and expand intellectual property capital.Acts as a change agent, capable of orchestrating transformative business strategy through data-driven decisions. Champions innovation with a focus on developing flexible, scalable solutions for consumer and organizational problems.Diverse experience in high-growth, multi-locational organizations, and complex environments with extensive knowledge of the home healthcare and manufacturing industries.Masters degree in Project Management and has exceptional knowledge of Microsoft Project. All projects involved, researching qualified vendors, vendor engagement for proposals, direct technical vendor evaluation for proposed solutions, Statement of Work reviews, contract negotiations for work and pricing, managing changes and expectations, and managing multiple vendors (offshore and 3rd party). PMIs PMBOK used for project management methodology (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, Procurement and Stakeholder management areas).Offers outstanding talents in project management, team building, team consensus, and budget management.Respected leader in highly matrixed corporate environments.Major contributor for Company and Technology strategic planning. Developed, managed and reduced costs for technology budgets.Vast experience in application development using Agile and Waterfall methodologies and managing development projects.Systems Administration for Windows, Unix systems and blade servers running VMware.Has performed various data/business/systems analysis to identify data issues and correct them, identify flaws in business processes and re-engineer the process.Designer and administrator for databases.Management of telecommunications and data networking.Over 10 years of Microsoft SQL database administration, design, warehousing, upgrading, troubleshooting for health care and application development companies.PROFESSIONAL EXPERIENCERooms To Go - Seffner, FLIT Project ManagerNovember 2022 - PresentProvides leadership during Project Initiation to focus the stakeholder teams on defining and documenting high level business objectives, project scope, timeline, deliverables, dependencies, success criteriaDevelops project plans complete with budgetary information and resource needsReviews legal documents pertaining the project scope including sales proposals, support agreements, service contracts and scope of work agreementsMonitors project progress and ensures projects are on-time and within scope and budgetManages changes to the project scope, project schedule and project costsIdentifies and manages potential risks and liabilities of multiple projectsGathers, documents, and presents business requirements on assigned projectsCommunicates with various departments and serves as the conduit between business and ITCreates weekly status reports for Sr. ManagementHelpsyIT ManagerJanuary 2022 - November 2022Develop and implement IT service management best practices and continual improvementOversee IT project budgeting, planning, implementation and maintenanceDirect the effective delivery of networking, cloud enterprise software and disaster recovery systems and processesHelp manage external and internal cloud integrationsIdentify, research and recommend IT opportunities to Senior ExecutivesCreate timelines for the development and deployment of IT initiativesEnsure IT practices adhere to regulatory standardsHire, manage and develop a team of IT professionalsUse Jira to track issues and project tasksAdvicare - Lakeland, FLDirector - ITNovember 2018 - January 2022Responsible for managing:All IT projects including new client implementations and integration into the companys main patient accounting and tracking systemAgile and Waterfall methodologies for Power Apps in Office 365 and SQL backend development.New office network setup and configurationTelecommunications, Internet services, Office 365, fax services, software licensing, IT budget developmentReport and model development using SQL and Microsofts Power BI web and desktopResponsible for hiring, mentoring, coaching and developing IT staffAnalyze and improve business processes introducing and integrating new technology to increase users efficiencies.Evaluate and implement Help Desk and Asset Management system.Maintain and extend capabilities in companys SharePoint Intranet website.Author company Technology Policies and develop the Security Awareness Program to eliminate incidents of malware, spyware, viruses and security breaches.Comcar Industries - Auburndale, FLTelecommunications ManagerSeptember 2014 - November 2018Responsible for the management and integration of telecommunications services/systems for 50 locations across the country. Manage and coordinate the development, implementation and maintenance of related systems, equipment and software, address future hardware/software needs and expansion/enhancement of the telecommunications network(s) to facilitate transfer of information and support the overall corporate informational resources needs and objectives. Responsible for monitoring all communications billing to ensure end-user and vendor compliance and adherence to contracts.Create RFP for all telecommunications (long distance and unified communications), interoffice networking, and network managed services. Evaluate all RFP responses and negotiate final pricing and contract(s). Provide project management for locations network upgrades, including new circuits, switches, routing, and implementation of new, hosted, VOIP telephone system resulting in a cost reduction of $25K/month.Project management for company related network and telecommunications projects including:Expansion of network from building to building at various locationsEnhance training capabilitiesReduce telecommunications costsCommunity Health Solutions of America, St. Petersburg, FLInfrastructure Project ManagerFebruary 2013 - January 2014Plan, track and coordinate all technology related projects and tasks to achieve company goals and objectives. All projects involved direct vendor evaluation for proposed solutions, Statement of Work reviews, contract negotiations for work and pricing, managing changes and expectations, managing multiple vendors. PMIs PMBOK used for project management methodology.Major projects include:New Storage Area NetworkTelecommunications system replacement and documentationData warehouse decouplingNew firewallImplementation of Microsofts Service Manager and OrchestratorAuthor policies and procedures to meet SOC and HIPAA audit requirements.Family Home Health Services, Bradenton, FLInformation Technology ManagerJanuary 2012 - February 2013Plan projects, prioritize and schedule, meet deadlines, contain costs and achieve company goals and objectives.Manage following projects:Invoice and cost reduction for networking and telecommunications reduced costs by $120K/yearOptimization of MPLS networkMoving of datacenter colocation from Plymouth, MI to Tampa, FLReports creation for better business managementLeased Telephone systems migration to hosted solution to increase functionality and reduce costsMigration of McKesson applications to datacenter colocation to reduce costs and gain functionalityOptimize Help Desk and Asset systems to provide excellent customer service for all employees, increase customer service skills throughout the department, and increase tracking capabilities for assets.Author company Technology Policies and develop the Security Awareness Program to virtually eliminate incidents of malware, spyware, viruses and security breaches.Instruct and guide departments on use and best practices for McKessons Horizon Homecare application.Optimize and manage AT&T MPLs network and telecommunications for 13 locations in Florida.Home Health Care Management, Wyomissing, PADirector - Information TechnologyApril 2007 - January 2012Develop, manage technology budget, and reduce total budget by 15%.Plan projects, prioritize and schedule, meet deadlines, contain costs and achieve company goals and objectives.Manage major projects:Introduce wireless and smartphone technologies for all visiting staff to reduce communications problems, eliminate missed visits, provide up to the minute patient information and keep traveling staff in contact with back-office and administrative personnel to improve company efficiencies.Introduce SharePoint for document management, better security, to reduce paper costs and increase efficiencies.Move Human Resources and Payroll applications to the Cloud to improve accessibility, security and reduce maintenance and upgrade costs.Utilize Citrix for main application access internally and externallyMcKesson Horizon Homecare major upgrades (hardware and software)Evaluate, purchase and implement Help Desk and Asset systems to provide excellent customer service for all employees, increase customer service skills throughout the department, and increase tracking capabilities for assets.Author company Technology Policies and develop the Security Awareness Program to virtually eliminate incidents of malware, spyware, viruses and security breaches.Develop the technical and security portions for new employee orientation and training.Serve as the companys HIPAA Compliance and Security Officer.Instruct and guide departments on use and best practices for McKessons Horizon Homecare application.Maintain company Intranet website containing scheduled, executed and posted, Crystal Reports for clinical, finance and payroll departments. Develop new Crystal Reports for various departments.GLISAK LLC, Reading, PATechnical ConsultantMarch 2006 - April 2007Provide the following services for companies and home users:Project Management, Network and Physical Security, Systems Administration, Application Development and Manage System Development Life Cycle for products, Problem Solving/Troubleshooting, Develop Company Technology Policies, Manage and Evaluate Telecommunications and Network Infrastructure, Develop Companys long term technology plan and vision.Kreischer Miller & Co., Horsham, PAManager of Internal TechnologyFebruary 2005 - March 2006Develop and manage technology budget.Projects planning, prioritizing and scheduling.Maintain technical help desk and provide excellent customer service for all personnel.Employee orientation and training.Departmental training and career development.Manage major projects for:Telephone system replacementDisaster Recovery Plan including new backup solution for all servers and client PCs/LaptopsCustomer Relationship ManagementLaptop replacement and rolloutManage telecommunications and network infrastructure.Develop long term technology plan and vision.Sigmabit Technology Inc., Reading, PADirector of ITNovember 2003 - February 2005Manage software development, technical services, customer service, and web hosting teams located in USA and India, specializing in development of ERP, CRM, Educational Accounting, web-based Payroll, and other specialized systems.Business systems analysis, testing and process reengineering to obtain trouble-free software applications.Support activities to develop and maintain customer relationships.Leverage staff appropriately and contribute to staff development.Manage life cycle for all software products.Develop VOIP calling and billing system for Internet telephony with international communications capability.Web enabled all applications to reduce maintenance/release distribution time and increase response time to customers, and increased availability of applications to customers to 24/7.Quaker Maid Meats, Reading, PAMIS ManagerFebruary 2002 - November 2003Lead, direct and manage the MIS and Telecommunications initiatives enhancing systems capability to enable increased growth and profitability.Identified a need to replace the Comdial telephone system. Wrote RFP, evaluated and negotiated bids and project managed the installation of an Iwatsu Adix telephone system. Increased telecommunications capabilities by 25% and system reliability by 15% (reducing maintenance costs substantially). Introduced Unified Messaging increasing ease of communications for all office employees.Converted from an IBM System 36 running specialized RPG programs to a Syspro Impact Encore ERP system, using 3-tier SQL Server setup with separate application and data base servers, which dramatically improved technology system capabilities. Delivered project within scope and with little operational impact.Developed additional Access/VB applications to enhance and further extend the Syspro Encore system and meet the companys needs for production, sales forecasting, purchasing, and truck leasing.Replaced existing firewall, increasing system security and increased system accessibility for remote sales people via VPN. Contracted external security company to provide penetration and vulnerability testing on the network. Resolved all issues relating to findings.Thomas Body Parts Inc., Reading, PAInformation Systems ManagerJanuary 1998 - September 2001Planning, organizing, directing and controlling all MIS functions, telecommunications, and MIS personnel for a multiple location company.Responsibilities include the following:Investigation and integration of new technology (Internet, EDI, bar coding, networking).Develop Company Technology and E-Commerce Plans.Manage and Develop Departmental Budget.Manage Outsourced/Contracted Services and Projects.Develop Company Technology Policies and Company Disaster Recovery Plan.Analyze and improve business processes.Systems administration for IBM RS/6000 running FACTS distribution software and PC network to remote branches across T1 and frame relay utilizing CISCO routers, TCP/IP.Internal training for PC based software (Office 97) and FACTS system.Purchase all telecommunications and computer systems' hardware and software.Internal phone system administration for Executone phone systems (PBX programming, voice mail), T1, OPX circuits, and ISDN.Manage migration from AIX and peer-to-peer network to Windows 2000 client-server network.Administration of Windows 2000 client-server network.Singer Equipment Co., Reading, PAMIS ManagerMay 1997 - January 1998Systems administration and networking of IBM RS/6000 running FACTS distribution software.Managing of all programming modifications.Networking of sales offices in New Jersey, Allentown and Philadelphia.All maintenance, purchasing, installation, and upgrading of all PC software and hardware and printers.Investigate and integrate new technology.Networking of Departmental PCs.Manage IT department, projects, task assignment, and scheduling.Reading Body Works Inc., Reading, PASystems Administrator and Senior Programmer/AnalystSeptember 1994 - May 1997Conversion from NCR ITX operating system to NCR SVR4 Unix system consisting of the following:Re-cabling of terminals and printers.Terminal and printer configurations.Shell script programming.Program source code conversions and recompilations using RMCOBOL85.Develop new maintenance and input forms for entire manufacturing system.FLEX-GEN 4th generation COBOL code generator and compiler utilized for program development.INFORMIX Database Administrator, SQL and 4GL programming.Systems Administrator for NCR SVR4 multi-processor operating system comprised of 50 terminals and 10 printers.Responsible for NOVELL NetWare Version 3.12 network of 20 PCs, 15 CADD stations, and shop floor data collection terminals including cabling, PC and network configuration, PC hardware and software upgrades and installations.TCP/IP integration of NOVELL NetWare and the Unix SVR4 computer systems.CARTECH, Reading, PA - Computer Aid, Inc., Harrisburg, PAProgrammer/Analyst for CARTECH's Shipping Management SystemMay 1994 to September 1994EDUCATION AND OTHERSColorado Technical University, 2005M.S., Information Technology Management - Systems SecurityAlbright College, Reading, PA, 1994B.S., Computer ScienceAlpha Sigma Lambda (National Honor Society)Professional AffiliationsMember - AITP (Association of Information Technology Professionals)Member Infragard Security OrganizationEagle Award Boy Scouts of America |
