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..CONTACT INFORMATIONTwin Cities area, MinnesotaPHONE NUMBER AVAILABLEEMAIL AVAILABLEAuthorized to workin the United StatesDiego OrtegaBachelor of Science in Business AdministrationAssociate's degree in Automotive Technology22 years of car industry experience(Diesel and Gasoline engines)Committed to working hard and serving othersJOB EXPERIENCEFleet Manager and Service AdvisorRENTING COLOMBIA S.A.S (Rent-a-Car)August 2006  April 2024Fleet Manager for Localiza Rent-a-CarPassenger vehiclesJune 2020-June 2024Fleet Manager for TCCSemi-trucksAugust 2018-May 2020Fleet Manager for Empresas Varias de MedellnGarbage trucksApril 2015-August 2018Fleet Manager for Bavaria and Localiza Rent a Car Delivery vehicles and passenger vehiclesAugust 2013-April 2015As a Fleet Manager for the previously mentioned fleets, functions included: Organize strategic ways to easily facilitate and program preventative/corrective maintenance for more than 2,600 vehicles. Propose and present strategies of how to effectively reach companies goals.Automotive Mechanic(Gasoline engine)5 YearsJan. 2002  Aug. 2006Service Advisor(Call Center)7 YearsAug. 2006  Jul. 2013Fleet Manager(Diesel and Gasoline engines)10 YearsJul. 2013  Apr. 2024.. Maintain the promised fleet availability for clients. Inspect fleet and audit vehicles in numerous car repair shops. Visit clients and attend to their needs. Negotiate and make decisions for repairs. Train providers on how to effectively use corporate tools and maintenance processes. Maintain strategic relations with providers. Make management reports with dynamic tables in Excel. Design and fill out technical forms in Excel, PowerPoint and Word.Service AdvisorCall CenterAugust 2006-July 2013Functions: Make follow-up phone calls for the vehicles in the car repair shops. Manage requests made by providers, fleet managers, coordinators and supervisor. Make decisions for preventative and correctivemaintenance. Negotiate with providers for vehicle repairs. Assist fleet administrators and maintenance auditors. Present qualitative and quantitative fleet forms to clients. Automotive Mechanic(Gasoline engines)PRACO DIDACOLDealer for: Peugeot, Daihatsu and DeltaFebruary 2006-August 2006AGENCIAUTODealer for: RenaultJuly 2005-January 2006AUTO REPAIR SHOP O.VMany bradsJanuary 2002-July 2005As an Automotive Mechanic, functions included diagnostic issues/failures, parts repair or part replacement in the following systems: Brakes Suspension Steering Lubrication and filters Engine Refrigeration Manual transmission and clutch Charging (alternator and battery) Electrical..Additional skills include: Customer service Fix oil leaks Check engine code and engine tuning Change of engine and beltsEDUCATIONBS in Business AdministrationInstitucin Universitaria Esumer, Medellin, Colombia, 2012 AA in Automotive TechnologyInstituto Tecnolgico Pascual Bravo, Medellin, Colombia, 2004 CERTIFICATE/COURSESCertificate in Marketing ManagementInstitucin Universitaria Esumer, 2011Call Center Client Service Strategies CourseEafits University, 2010Economic Conduction and Basic Operations of Diesel Equipment CourseDiesel Andino Chevrolet Dealer, 2011Basic Automotive Care CourseAutolarte  Chevrolet Dealer, 2011EXPERIENCE WITHExcelWordPowerPointPower Bi (Basic).