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PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONSHard-working, friendly and Customer-Oriented Operations Associate/Assistant Manager with Food Service, Janitorial Worker & Drivers experience. Adaptable, versatile, strong, with good knowledge of foods Staff Management, administrative tracking and procedural mandates.Valid NYS Drivers LicensePROFESSIONAL EXPERIENCEOperations Associate/Assistant ManagerDevelop scheduling and conduct daily management of the Field Team; ensure the beginning and end shift process runs smoothly.Help to lead the hiring process for core Field Team members, including interviewing, on-boarding & training.Utilize performance data to design and modify operational procedures to ensure performance metrics are met and improved.Work in partnership with operations, bike fleet, safety and other departments to ensure timely and productive workflows for continuous operational improvement.Maintenance Worker:Responsible for the upkeep of small or large facilities.Maintained industrial equipment in operable working order.Kept inventory of supplies and filed all necessary work orders.Buffed, swept, mopped floors.Painted and made minor repairs to electrical outlets as needed.Detailed and maintained all kitchen areas.Driver/Customer ServicePicked up and transported equipment as designated.Provided exceptional customer service for patrons.Ensured that each patron received outstanding service by greeting them, speaking in a friendly, respectful manner.WORK HISTORY2023-Present Cleaner My Clean Maintenance Co. New York, NY2023-2023 Delivery Driver Amazon Bronx, NY2023-2023 Guest Services/Crew Member U.S Open Queens, NY2021-2023 Operations Associate/Assistant Manager Citi Bike New York, NY2021-2021 Medical Assistant/Driver Med Rite Urgent Care New York, NY2017-2020 Supervisor (Fish/Butcher Dept,) Le District French Restaurant New York, NY2016-2017 Housekeeping Supervisor Eataly Restaurant New York, NY2014-2015 Maintenance/Porter Smash Burger Brooklyn, NYEDUCATIONNYU, New York Theological Seminary Certificate ProgramErasmus Hall High School, BrooklynCertificate In Ministry & Human ServicesHigh School Equivalency Diploma |