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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE EMAIL AVAILABLEObjective Looking for the position of Medical Assistant in a hospital where highly competent professionals are needed to provide support to nurses and physicians in providing excellent healthcare services to patients.EducationASSOCIATE DEGREE MAY 2009 LINCOLN TECHNICAL INSTITUTEMajor: Medical Assistant and Administrative in TechnologyMinor: Receptionist/Billing and codingRelated coursework: Answered patient and medical inquiries.Maintained and updated patient filesObtained and recorded patient vital signsMedical records, filling out insurance forms.Handling correspondenceScheduling appointmentsArranging for hospital admission and laboratory servicesBACHELOR'S DEGREE NOVEMBER 2018 COLORADO TECHNICAL UNIVERSITYMajor: General Healthcare ManagementMinor: Healthcare managementRelated coursework: BudgetingOrdering suppliesUnderstanding the financial background of the officeMarketing or handling public relations.Fulfilling a few eehuman resource's role, including hiring staffCreating procedures for dealing with patientsOverseeing staffSkills & AbilitiesExceptional listener/interpreter (Spanish)Analytical/Research Skills.Computer/Technical LiteracyType writing at 45-60wpmFlexibility/Adaptability/Managing Multiple Priorities.Interpersonal Abilities.Communications Skills (listening, verbal, written).Leadership/Management Skills.Planning/Organizing.Electrocardiography (EKG) Certification American Red Cross CPR and First Aid Certification Automatic External Defibrillator (AED) CertificationCOMMUNICATION Ability to interact and effectively communicate with people from diverse backgrounds, highlighting teamwork and problem solving.LEADERSHIP Experience Medical assistant who is certified for both basic first aid and CPR. Offers a gentle approach to patients but is also able to handle the physical tasks that go with the job. Adept at monitoring and maintaining the overall health of each patient and following complex instructions from medical professionals.ExperienceMcKesson/Remx temp agency September 5, 2023-CurrentApplies advanced knowledge of medication management to the prevention and treatment of illness and delivery of evidence-based pharmaceutical care. Provides expertise leadership, and education that directly or indirectly influences optimal medication management for patients, staff, providers, and the community.Serves as a resource to pharmacy caregivers and other health care professionals to provide expert consultation regarding medications.Collaborates with department leaders to design, develop, and evaluate clinical systems to support practice area.Educates and trains pharmacy department caregivers, including pharmacists, residents, interns, and students.Effectively supports department and hospital efforts to operate in compliance with applicable regulatory and accrediting agencies, such as the Joint Commission and Centers for Medicare & Medicaid Services (CMS).Effectively staffs in practice area when called upon.Recommends and implements strategies that minimize cost and optimize medication use outcomes.Plans, educates, and executes performance improvement initiatives to achieve the organizations clinical quality goals.Facilitates studies or clinical trials in area of expertiseASSISTRX PATIENT SOLUTIONS PATIENT ACCESS SPECIALIST MARCH 8, 2021-AUGUST 3, 2023As a patient access specialist, i am responsible for adhering to strict patient safety policies to ensure compliance with regulatory agencies through proper patient identification processes, insurance verification, and financial services.Helping clients to obtain prior auth status on behalf of patients and doctors.Benefit investigation- contacting patients' insurance to check if medication is covered under patient insurance plan.Payor follow up- calling pbm (payor benefit manufacturer) to check prior authorization status and setting tasks to follow up. Cadence up to (3 attempts)Escalation team- when clients of the program send emails to check status on prior authorizations, missing information needed. I will contact the patient insurance regarding status, call the hcp office to advise what is needed to move forward for the patient application so that no step therapy is missed.Spoc rep (special person of contact)- answer to client's emails regarding patient applications, send correct prior authorization to the insurance plan. Sending updates to the clients if any changes to patient case.Missing information department- when certain things on the application is needed because it is missing on the application; depends on what part on the application from whom either HCP or patient: i call them to inform the matter so that the application can move accordingly and not step therapy will be missed.Creating patient account once the application has been received via fax.Specialty follow up- call the payor to check order status of the patient medication, if has been delivered to patient. Obtaining the shipment date and tracking number than close case.Answering to emails accordingly on daily basis. And multitasking between inbound calls and completing work list on the spreadsheet.Pharmacy call center Technician AmeriHealth Caritas April 2018-January 2019Handles calls and correspondence regarding pharmacy issues from providers/physicians and members. Identifies and or responds to inquiries, benefits payments complaints, dissatisfaction,grievances and claim issues. Document calls inquiry tracking system. Using established protocols ensures resolutions provided are presented in a clear and accurate manner.Reviews daily work activity and emails. Report to self-monitor performance and productivity standards.Receptionist, answering calls with call volume 60-90 calls.PHARMACY TECHNICIAN RITE AID PHARMACY JANUARY 2015- NOVEMBER 2015The pharmacy technician will then fill the prescription and prepare it to be sold to the patient.The pharmacy technician's job description also includes many other duties such as administrative and bookkeeping tasks, inventory control, stocking shelves, and data entry.Pharmacy technicians are detail oriented.OPTOMETRY RECEPTIONIST NEW WORLD VISION AUGUST 2009- JUNE 2010Billing insurancesPre-testing patient visionMaintaining supplies of eyeglass frames and contact lensesAssistant with frame selectionMEDICAL ASSISTANT EXTERN KIDS MED PEDIATRICS February 2008-MARCH 2008Medical assistants perform many administrative duties including answering telephones. greeting patients updating and filing patients' medical records filling out insurance forms handling correspondence scheduling appointments arranging for hospital admission and laboratory services, and handling billing and bookAVAILABLE UPON REQUEST |
