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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEMBA graduate with academic honors along with eleven years of sales and management experience.Highly skilled in coordinating and leading people and departmental trends by identifying complex problems and reviewing related information to develop and implement solutions.Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.Highly self-motivated with a results-driven work ethic and positive attitude. Employs professionalism and superior communications skills, integrity, multicultural sensitivity, teamwork, dependability, and adaptability.EDUCATIONMaster of Business Administration: Management 2016Northcentral University- Scottsdale, AZBachelor of Science in Business Administration: Management 2013Westwood College- Atlanta, Ga.PROFESSIONAL EXPERIENCEBurlington, Doraville, GA January 3, 2022 PresentSales floor SupervisorDirect oversight of sales associates duties and responsibilities over all departments on the sales floor to ensure its most efficient and effective performances throughout the changing seasons in accordance with company policies and directives.Interviewed, hired/onboarded, and trained new employees.Organized team roles, evaluated employee performance, and completed employee evaluations.Documented operational tasks and reporting to upper-level management.Monitored and assessed employee performance and provided exceptional customer assistance.Lead, directed and supervised employees engaged in sales, receiving inventory, reconciling cash receipts, and in performing services for customers.Administrative duties, organizing employee schedules, collaborating and developing improvement plans.Monitored sales activities ensuring customers receive exceptional service, thus further completing the company surveys reports highly satisfied ratings of customer satisfaction.Reviewed sales plans and evaluating departments past and current performance metrics to help develop plans, goals and strategies to improve metrics.Marshalls, Doraville, GA May 13, 2013 - December 29, 2021ManagerSynchronized all efforts to achieve the organizational goals as the manager on duty; solely responsible and accountable for handling the security, internal and external customer service and management.Exceeded sales targets by adhering to company standards while also employing creativity. Consistently increased departmental sales by at least 4% throughout FY19, FY20, FY21 and FY22.Analyzed sales reports and followed merchandise trends and adjusted to departments demands.Resolved customer concerns.Received constant acknowledgement from upper management due to highly satisfied customers.Improved the knowledge and skillsets of fellow co-workers through coaching and mentorship.Established and implemented goals, policies, and procedures for team members by recovering lost time through proper communication, preparation, delegation and inspiration to the proper talents to achieve the desired corporate outcomes, accurately projecting and maintaining projected payroll dollars daily, weekly and monthly thus saving on the years preliminary budgeted forecast prediction. Results drivenAwarded associate of the quarter for the 3rd quarter FY16 (2015).M&M Healthcare Consultants, Atlanta, GA 2010 - 2013Medical advocateCompassionate liaison between patients and medical staff team. Assisted patients by setting up appointments for doctor visits and medical tests. Gave guidance on time-of-service payments, medically prescribed diagnosis, treatment plans, and insurance claims. Provided patients with all the information necessary to make informed decisions about their healthcare. Communicated with patients and their loved ones to keep them up-to-date on test results, diagnoses, available treatments, etc.Collected copays and verified insurance coverage.Front Desk-In/Collection.Helped patients understand their insurance coverage and worked with medical facilities to create payment plans.Documented patient complaints and took necessary steps to resolve them.Reviewed patient paperwork for accuracy and completeness.National Credit, Atlanta, GA 2005 - 2010Administrative AssistantMaintained a high level of customer service, confidentiality, organization and efficiency of sensitive employee and client information. Performed clerical duties and provided office support for executives, managers, other professionals and clients.Frequently used Microsoft Office Suite applications (Work, Outlook, PowerPoint, etc.) to perform daily company tasks.Provided information by answering questions and requests from executives, managers and office professionals.Maintained a high level of customer service by: greeting clients and visitors, answering calls and routing them to appropriate associates, mail distribution, and additional clerical duties.REFERENCES:Available upon RequestCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEDear Hiring Official:Thank you for taking the time to view my resume. I have been in the field of Business Administration and management for over 10 years, whereas I presided over the day-to-day operations of former and current corporate organizations. I conferred a Bachelor of Science degree in business administration with a concentration in management on December 14, 2013 from Westwood College. I maintained a 3.66 GPA and graduated Cum Laude, and on January 31, 2016 I obtained an MBA in management from Northcentral University, where I also maintained a 3.88 GPA. With the knowledge attained from my corporate experience of business management and conferred credentials from my undergraduate and MBA studies I am seeking to expand into professionally teaching business management full-time within an influential educational environment. I love to work with people and would love to acquire a position as a team-player in a people-oriented organization. I would also like to maximize my customer-service experience in a challenging environment to achieve the desired corporate goals.Corresponding administrative duties and responsibilities entail but are not limited to Planning, Organizing, leading and controlling (POLC) all/or partial aspects of an organization. Management accountability Skills and traits include but are not limited to responsible succession of all goals fundamental financial, logistical, customer service, staffing, and production are met. Communication, leadership, conflict resolution, organization, and teamwork contribute to attaining the outcome of corporate success. Management's most essential fundamental task involves comprehensive reception, processing and dissemination of the corporate agenda where application rests. In all respects of the competencies of business management leadership and representation, executing members of such evaluate the company's sales and profit reports, oversee the overall daily operational functions of different departments, and facilitate training programs for efficiency and effective congruency in employee onboarding. Additionally, I possess entrepreneurial attributes of being a self-starter, motivated by strong-willed diligence and determination, accountable dependability and responsible considerations for how I ensure careful devotion to each individual's developmental growth into employing cognitive knowledge comprehension and displaying integral exemplary leadership qualities, both personally and professionally. Alongside communication skills, as I love interacting with others and building relationships that will allow me to apply all skills, traits and attributable competencies of business management to the relative importance of the multitude of transferrable managerial functions which can directly impact both your professional, as well as personal attainment of successful understandings and the interlocking capabilities of problem solving, planning, organizing, and leading to empowering a goal oriented lifestyle aspired to setting goals thus increasing ones desires to prosper qualifying achievements towards enhancement, as well as an opportunity to express my personality and grow.Attached I have placed a copy of my resume for your review. I would greatly appreciate the opportunity to meet with you and further discuss open opportunities and my qualifications for such. I am certain I would be a valuable asset to your establishment and would come in daily with enthusiasm, a positive attitude, professional appearance, and a big smile.Sincerest blessings,Candidate's Name , MBAEMAIL AVAILABLE |
