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Click here or scroll down to respond to this candidateCandidate's Name
Cincinnati, OH PHONE NUMBER AVAILABLEEMAIL AVAILABLE LINKEDIN LINK AVAILABLELead Projects that Drive Faster Innovation, Efficiency Improvements, and Cost Reductions, using Agile and Generative AI SolutionsExperienced professional with a strong background in managing and leading cross-functional teams to successfully develop and launch products. Skilled in driving projects and managing teams, external vendors, and clients. Possess excellent people management, communication, and problem-solving skills.SkillsLeadership:Agile Project Management, Lean Thinking, Change Management, Program Management, Resource Management, Budget Management, Prompt EngineeringTools & Technology:Scrum, Kanban, SAFe, Lean Portfolio Management, AWS, JIRA, JIRA Align, SDLC, MS Office, MS Visio, MS Project, SharePoint, NLP, AI/ML, ChatGPT, Google Vertex AI, Google GeminiExperienceELEVANCE HEALTH (ANTHEM), Mason, OH 01/2018 12/2023Senior Technical Project ManagerUtilized agile delivery knowledge, tools, and techniques to align project deliverables with overarching product strategy and user requirements.Oversaw the management of project financials and resources, ensuring optimal allocation for achieving product development objectives. Each of the 6 distributed cross-functional agile teams consisted of 6-10 resources and working on projects with budget ranging from $500K to $10M.Led development of multiple applications that allows providers to submit large attachments for claims processing using Availity. Used Visio, MS Project, SharePoint for managing project.Managed development of AI based health benefits adjudication engine for Cost Transparency mandate. It integrated it with Sydney portal to provide cost for a covered service for each in-network and out-of-network provider based on customer's current health plan benefits and location. Used Visio to create flow diagrams and architecture diagrams.Developed various background applications for healthcare benefits management using AI/ML and NLP to automate claims processing.Assisted in AWS infrastructure setup and configuration to enable separation of Elevance Health and Carelon companies. Led program for migration of over 50 applications from on-prim data center to AWS.Oversaw development of DocGen (DGA) platform and document posting site portal. DGA application integrates with Salesforce and P2A DocGen software to create health plan documents for customers. These documents are published on DPS portal for customers to consume. Used Visio to create flow diagrams and architecture diagrams.Led the development and successful delivery of the Renewal Processing Service application, ensuring it met market demands and user expectations. Teams consisted of distributed resources onshore and offshore. Created team working agreement, Definition of Ready, Definition of Done, facilitate scrum events, created and managed teams scrum boards and agile metrics.Created training documentation and coordinated knowledge transfer activities.Instituted grooming and sprint planning process to be more efficient and effective, resulting in 30% time saving for SKU Maker application team.Implemented a process for eliciting and integrating customer feedback rapidly into the product development cycle, accelerating product enhancements based on user insights.Developed risk mitigation plan for product development and implementation ensuring robust risk management throughout the product development process.Candidate's Name EMAIL AVAILABLE Page TwoDeveloped agile and quality metrics for scrum teams, providing insights into team progress and product development achievements. Shared metrics via custom JIRA dashboards with the team, stakeholders, and program leadershipContributed to the development of enterprise PMO standards, focusing on enhancing project management processes and quality standards. Drive continuous improvement using retrospectives and coaching.Drive continuous improvement using retrospectives and coaching. Established COP events for mentoring and coaching with a focus on PMO governance.Crafted an agile retrospective template that contains quality metrics from the sprint. It enabled the team to identify root causes for issues during sprint and take corrective action.Facilitated Sprint Planning, Daily Stand-ups, and Retrospective meetings to optimize team workflow and address challenges.PAYCOR, Cincinnati, OH 07/2016 01/2018Senior Manager, Project Management OfficeLed the integration of Lean Agile principles into product development processes, acting as a catalyst for continuous improvement and adaptive product strategies.Guided the alignment of program efforts with product objectives, providing leadership to ensure team contributions effectively supported business goals.Developed a KPI template tailored for product performance measurement, which became a standard across the organization. Regularly presented portfolio metrics and risk indicators to leadership for informed product management decisions.Drove the development of enterprise agile standards, enhancing the organization's understanding and implementation of agile methodologies in product development. Acted as a coach and mentor to embed agile principles.Designed an Agile maturity assessment tool based on the Shu-Ha-Ri philosophy, assessing team progress in Agile practices tailored to product development cycles. This tool was adopted organization-wide for evaluating Agile implementation in product management.Managed multiple distributed cross-functional teams focused on product development, ensuring collaboration and effectiveness in delivering product goals.Spearheaded key product initiatives such as multi-factor authentication and payroll services automation, coordinating with marketing, sales, and customer support for successful new product launches.COHESION, Cincinnati, OH 01/2016 07/2016Project Manager Consultant, Fifth Third BankManaged dependencies and ensured adherence to organizational quality control and audit standards for product releases, facilitating seamless product development and launch processes.Led a 30-member team in a collaborative project with Ascensus and Vantiv, successfully implementing the 529 ABLE account for the State of Nebraska, which expanded business offerings by introducing credit card-enabled savings and checking accounts.Oversaw the enhancement of a mortgage software application, focusing on meeting updated compliance requirements from Fannie Mae, ensuring the product remained competitive and compliant in the market.Candidate's Name EMAIL AVAILABLE Page ThreeCOSTRATEGIX LTD., Cincinnati, OH 01/2008 12/2015Vice President, Operations and Project ManagementLead company transition from Waterfall to Agile by implementing agile methodology based on Scrum, reducing operational costs, attracting new talent, and generating more new business.Established an onshore office and managed the recruitment of employees.Facilitated the setup of office spaces and the hiring process for both onshore and offshore offices.Engaged strategically with clients, providing tailored solutions to address their business objectives. Developed SaaS platforms to enable them to meet their business goals.Hired, mentored, and managed a team comprising of software developers, testers, project managers, and business analysts, contributing to daily operational excellence.Successfully grew the startup from $250K to over $5M annual revenue, expanding the team to over 100 employees.FIRST DATA, Cincinnati, OH 03/2005 12/2007Project ManagerTotal responsibility for design, development, implementation, and operation of web-based Information Technology solutions for filing individual and business taxes, making payments and processing Medicare claims.The roles include financial management, project management, resource management, configuration management and process improvement using PMI, CMMI and Six Sigma. Provide the leadership for design, development, and institutionalization of Six Sigma process improvement program to build quality into projects.CONVERGYS, Cincinnati, OH 06/1996 03/2005Senior Systems AnalystLed multi-disciplinary teams composed of vendors and clients like Verizon and Sprint to deploy telecom products.Designed and developed patented data migration solution for migrating customer data into Convergys telecommunications billing systems. Developed project management, technical and business process to implement data migration projects using this solution. Managed data migration projects for various clients like Verizon and AT&T.Trained and mentored Bristol, England IT organization in project management methodology, development processes and configuration tools. Lead development organization to internationalize the US telecommunications billing system platform.Created and maintained project schedule with milestones and worked with team members to produce deliverables on time and within budget. Provided project management training to coworkers.Designed and developed telecommunications billing system functionality for Verizon, AT&T and Sprint.Education CertificationsMaster of Science (MS), Engineering, University of Kentucky, Lexington, KYBachelor of Engineering (BE), Engineering, Maharaja Sayajirao University, Baroda, IndiaPrompt Engineering for ChatGPT, Vanderbilt UniversityIntroduction to Generative AI, GoogleSAFe Release Train EngineerSAFe Scrum MasterInnovation Leadership, MIT BootcampsCertificate in Project Management, George Washington University |
