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Candidate's Name
CALL REPPalm Coast, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryFriendly, Outgoing guest service agent with 10 years of experience providing superior customer service.Flexible and friendly guest service agent with 10 years of experience providing superior customer service and maintaining a welcoming atmosphere.Outgoing and friendly customer service representative with years of experience providing incomparable customer service and maintaining a polite, friendly and professional demeaner.EXPERIENCEHead Manager/Hope House01/2020-03/2021Super vising the residentsDelegating household choresTaking rentDrug testing the residents as neededDoing curfew checksKeeping track of household toiletries/cleaning suppliesRandom room searchingCall Representative/E2E Marketing05/2020-03/2023Maintained a high level of professionalism and courtesy, receiving excellent reviews and feedback from customer service.In charge of answering customer calls, Listening to their concerns and solving problems.Handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.Call Representative /Medicare.com04/2023-12/2023I assisted inbound customers over the phone with Medicare or Health Insurance questions.Asked the customers 5 qualifying questions and if they qualified I would transfer them to a Medicare specialist.Call Representative/GLA Advertising01/2023-03/2024Handled outgoing calls to business ownersMade sure the companys received the advertisement for there establishment.Made sure they received the check from us for putting up our advertisement.Handled all different companies, we ran new campaigns ever day.SKILLSCustomer serviceTime managementCommunication skillsInbound CallsSalesComputer skillsRetail SalesOutbound CallsTyping and data entryLeadership skillsFast learnerAppointment setting