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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYEnthusiastic, positive, dedicated, and dependable Administrative Assistant and Receptionist possessing 25+ years of business experience. Strong written and verbal communication skills. A strong reputation for providing excellent customer service. Capable of working within a team or as an independent contributor, while maintaining the ability to work efficiently, and prioritize workload.WORK HISTORYValet/Package Handler/Concierge August 28, 2023-Current Employer First Service Residential PrestonTower CondominiumsParked and retrieved cars for residentsScanned packages in and outCovered the Front Desk Concierge when neededProperty Management Document Intake Team January 23-February 23CBRE-Overland Park, KSTrained to funnel documents into the proper channels for the Lease Administration TeamAnswered calls into the Property Management Team Landlord line, documenting all pertinent information to send in a follow-up ticketAdministrative Assistant August 2022-December 2022Regional Adjustment Bureau, AKA RAB Addison, TXAnswered calls and transferred to proper teamGreeted applicants and visitors into the companyEntered all New Business into the system with accuracy and speedWent to the Post Office and Bank for company businessSorted and opened mail, making sure to have an accurate count of checks receivedKeyed in updated information in letter format to update clients of their account statusOrdered supplies for the company on a monthly basisReceptionist/Business License Representative/HR Assistant July 2019-June 2022National General Insurance Farmers Branch, TXGreeted all visitors and applicants, noting time and arrival into proper log and provided a badge if requiredApplied for, received and distributed business licenses for free standing Business Units throughout the United StatesReceived, documented, and secured former Associate company cars for the Fleet Car TeamGathered supporting documentation for New Hires, ensuring they were all eligible to work legally in the United StatesPrepared New Hire Orientation meetings by compiling meeting documents, welcome gifts and room setupOffice Assistant May 2015 July 2019University of Texas, Dallas in Richardson, TXAnswered calls into the Residence Halls regarding housing payments, and other issues pertaining to their studentOffice Assistant University of Texas, Dallas, continuedConducted tours of a residence hall for potential students and parents, answering their questions about meal plans, tuition, classes etc.Walked facilities throughout the residence halls on a weekly basis to ensure cleanliness, and Basic Operational Standards were meeting UTDs requirementsCoordinated and conducted monthly student birthdays, rent reminder carnivals, as well as annual move in and move out for approximately 3,000.00 studentsProcessor and Underwriter June 2014 March 2015Crest and Student Loan Consolidation, Addison, TXI worked for 2 different companies during that time frame, but unfortunately, they each folded.Verified, audited and prepared documents to consolidate clients student loans into a single manageable, and lower monthly paymentScanned, uploaded, and requested documents from clients to various entities to aid in that processAdvised clients on various Department of Education programs they could avail themselves toMail, Analysis, Research and Compliance Team February 2010-November 2013Fannie Mae Mortgage, Addison, TXCoded, researched and scanned various types of documents, such as tax bills, code violations and utility bills to various business unites within Fannie Mae for handling.Authored letters that became templates used to various document requestsContacted billing entities to verify property ownership and address at time of bill, saving on average $2,000.00 monthlyCompleted data entry and audited electronic loans files to ensure accuracy for the Underwriting Team. Consistently recognized for maintaining a high degree of accuracyAdministrative Support III Via Apple One Staffing May 2009-November 2009Capital One Bank, Coppel and Plano, TXAdministrative Assistant, Human Resources March 1986 November 2008Payless Shoe Source Corporate Office, Topeka, KSSupported over 30 Directors, and District ManagersResolved employee relations issues for approximately 625 Payless stores with a high degree of confidentialityReporting on a daily, weekly, monthly, quarterly, and annual basis. Examples includes tracking of pay increases, merit reviews, social security audit and I-9 verification.Tracked and informed District Managers and Store managers of potential new hires drug screening resultsAwardsPayless International Leadership Award for Outstanding Contribution to the Company, Specifically for Outstanding Teamwork and Collaboration. 50 individuals received the award that year.Community ServiceVolunteer with North Texas Gay and Lesbian Youth Alliance |
