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BusinessAdministratorAbout MeCell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLELinkedIn: http://LINKEDIN LINK AVAILABLE With more than 9 years in business development and resource management, Im a skilled Business Operations Manager dedicated to optimizing cross-functional teams and improving customer satisfaction through streamlined processes. Skills Procient in Microsoft Suite Operations and Staff Management Excellent Presentation and Communication Skills. Strong Analytical, Leadership, and Organizational Abilities Expert in Relationship Building and Collaboration Experience Healthtrust Workforce Solution / Logistics Coordinator December 2022- Present, Sunrise FL Plan, organize, initiate, and manage training for new nurses. Act as liaison for the company, facilities, vendors, employees, and shareholders. Scheduling, budgeting, training, and support of the education program. Provide excellent customer service. Monthly expense reportsCompass Health Systems / Administrative Coordinator November 2021- December 2022, Boynton Beach FL Patient account management. Act as liaison for patients and providers. Maintain patient les and records according to state and federal regulations. The Wow Factory and Escapology / Operations and General Manager June 2012 - June 2021, Coconut Creek, and Fort Lauderdale FL Managed and oversaw daily operations of both venues. Exercised strong leadership skills to inspire and guide team members to success. Managed resources, staff schedules, budget, and maintenance to ensure protability. Perform proper and timely administration of daily payroll/timekeeping. Communicated with the executive management team regarding employee performance, new hire needs, budgeting, and forecasting business needs. Identied opportunities to enhance customer satisfaction and experience. Proposed solutions to improve safety and efciencies to reduce department. expenses by 12%.Education Florida Atlantic University / BBAAugust 2016 - May 2020, Boca Raton FLProfessional references available upon request |