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Title Service Representative Customer
Target Location US-DC-Washington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Fredericksbrg, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceSales and Marketing RepresentativeSpartan Emergency Water Removal - Fredericksburg, VA August 2023 to Present Built and retained relationships with plumbing and HVAC contractors Obtained sales of $1.8 million by December 2023 Trained new marketing representees Implemented reports to monitor P&L Loss decrease of 10% Contractor relationship retention increased by 70% Claims Service RepresentativeGEICO - Fredericksburg, VANovember 2021 to January 2023 Managed new incoming claims and open claims Completed claims to closure reduced team claim times by 15% Trained new claims representees Supported local GSA and Food bank groupsSales leadARS/Rescue Rooter - Manassas, VAFebruary 2021 to November 2021 Managing sales leads and closings Managed a team of 18 Implemented a sales plan that increased total sales by 20% Decreased loss by 38% Implemented new sales training programsHVAC Technician/InstallerLaughlin heating and air - Richmond, VAJune 2020 to February 2021 Sale and install of new systems Repair of current systems Increased sales by 15% Decreased loss by 19% Implemented a recycling program of old systems and parts Recycling increased profit by 5% for yearSales AssociateTractor Supply Company - Dinwiddie, VAJuly 2019 to July 2020 Managed the unloading and stocking of freight Protected P&L during freight process Drove sales with customer service Drove a 30% increase in store profit Implemented loss protecting plans Dropped loss by 28% Trained new employeesAssistant ManagerSweet meadow feed and grain - Sherborn, MAJune 2016 to June 2019 Managed a team of 20 P&L through ordering and stocking Maintained store cleanliness Client contract negotiation and retention Improved sales by 45% Decreased loss by 50%Dog Hotel AssociatePetSmart - Framingham, MAMarch 2013 to August 2016 Performed facility cleaning and maintenance Monitored groups of dogs in camp for safety Prepared meals and meds for dogs and cats in the facility Overnights shifts keeping the safety of animals staying overnight Kept all items brought with animals organized and labeled, so they go home with the correct owners Kept paperwork on all animals include vaccines, health records, and any notes on behavior to maintain safetyDog Walker/Pet SitterCamp Canine - Ashland, MAApril 2011 to September 2013watched over dogs in camp, kept facility clean, did light grooming work, assisted customers with questions and concernsEducationHigh school diplomaFramingham High School - Framingham, MAJanuary 2005 to January 2009Skills Pre-sales Retail management Cold calling Merchandising Assistant manager experience HVAC Freight Pricing Driving Sales support Sales management Team management Salesforce Project Management Product Management Marketing Negotiation Presentation Skills Business Development CRM Software Facilities MaintenanceCertifications and LicensesHealth Insurance LicenseAdjuster licenseLife Insurance LicenseAssessmentsCustomer focus & orientation  ProficientJanuary 2023Responding to customer situations with sensitivity Full results: ProficientOffice manager  ProficientFebruary 2023Scheduling and budgetingFull results: ProficientAttention to detail  ProficientFebruary 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientData entry: Attention to detail  ProficientFebruary 2023Maintaining data integrity by detecting errorsFull results: ProficientMedical terminology  ProficientJune 2023Understanding and using medical terminologyFull results: ProficientCustomer service  ProficientJanuary 2023Identifying and resolving common customer issuesFull results: ProficientCleaner fit  ProficientFebruary 2023Measures the traits that are important for successful cleaners Full results: ProficientWork motivation  ProficientSeptember 2021Level of motivation and discipline applied toward work Full results: ProficientCooking skills: Basic food preparation  Proficient June 2023Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientSales skills  ProficientSeptember 2021Influencing and negotiating with customersFull results: ProficientWork style: Conscientiousness  ProficientFebruary 2023Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientRetail customer service  ProficientFebruary 2023Responding to customer situations in a retail setting Full results: ProficientManagement & leadership skills: Impact & influence  Proficient February 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientWork style: Professionalism  ProficientApril 2023Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientProtecting patient privacy  ProficientJune 2023Understanding privacy rules and regulations associated with patient records Full results: ProficientSales fit  ProficientJanuary 2023Measures the traits that are important for success in sales positions Full results: ProficientVerbal communication  ProficientJune 2023Speaking clearly, correctly, and conciselyFull results: ProficientOutside sales  ProficientJanuary 2023Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientMechanical knowledge  ProficientFebruary 2023Understanding and applying mechanical concepts and processes Full results: ProficientDelivery driver  ProficientFebruary 2023Interpreting instructions or signs and solving problems Full results: ProficientBasic computer skills  ProficientJune 2023Performing basic computer operations and troubleshooting common problems Full results: ProficientWork style: Reliability  ProficientSeptember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientScheduling  ProficientFebruary 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientInside sales  ProficientApril 2023Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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