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Click here or scroll down to respond to this candidateCandidate's Name
Dallas Tx, Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryExperienced Customer service professional who is devoted and capable of managing customer needs. Meticulous, resilient and flexible in handling diverse issuesListen to customers questions and concerns and provide answers or responses.Provide information about products or services.Promoted superior experience by addressing customers concerns, demonstrating empathy and resolving problems swiftly.Responds to customers requests, offering excellent support and tailored recommendations to address needs.Followed through on all critical inter- departmental escalations to increase customer retention rates.Work ExperienceData Entry/Insurance ReferralsTexas Pain Institute- Fort Worth TexasOctober 2021 to presentMedical billing and codingNew Patient Insurance referralsData EntryAdministrative AssistantThe Ray Tax Group- Crowley TexasSeptember 2019-2021Property Tax ConsultantBiling and InvoicingCustomer ServiceTeachers AssistantSpurling Christian Academy-Arlington, TexasMay 2016-2019Assist the head teacher in the classroom activities.Create lesson plans.Establish daily curriculum.Mental Health AdvocatePresbyterian Night Shelter-Fort WorthAugust 2014-2016Caring for mental clients from 6am to 2pm making sure they follow the companies guidelines while providing help with their daily chores and activities.EducationSam Houston High SchoolGraduation Date-2000DiplomaLangston University CollegeLangston, OklahomaEnglish Education MajorTCC NE CampusHulen, TxMental Health and Substance Abuse CounselorSkills1.Customer Service(25+ years)2.Billing(3+ years)3.Microsoft Outlook (10+ years)4.Help Desk(3+ years)5.Management (8+ Years)6.Word (10+ years)7.Organizational Skills (10+ years) |
