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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Email: EMAIL AVAILABLE: - (c) PHONE NUMBER AVAILABLEObjective: Seeking an opportunity offering significant contributions as a Dedicated worker completing assignments without supervision in a timely manner, looking to further my skills in Customer Service, Machine Operations, and any light industrial work that will allow me to progress and show my full potential.Education:Elizabeth City State University Elizabeth, North Carolina (1997-2001)- In workEdgecombe Community College -Tarboro, NC (1999-fall semester)Summary of Skills: On-the-Job Training with every position: Quality Control, Team Work, and Production ProcessesMicrosoft Word, Excel, Machine Operation, and material handler, Powered Industrial Vehicle License (Forklift-sit down)Machinery/Equipment OperatorExperienced forklift driver with a diversity of skills to include distribution organization, inventory control/stockTrained and assisted other employees on-the-job skills training.Experience includes operating extruder and calendar machines as well as over ten years in production.Employment History:Customer Rep, Alorica Rocky Mount Rocky Mount, NC (Sept 2019- Jan 2022)Talks to customers over the phone, email, online chat or social media to resolve their questionsMaintains and updates customer information as necessaryCalmly attempts to resolve and de-escalate any issuesEscalates calls to supervisor when necessary and appropriateResponds to requests for assistance and/or possible processing of credit card authorizationsTracks call-related information for auditing and reporting purposesMachine Operator, (Manpower) ABB Power T&D Pinetops, NC (June 2017- April 2018)Starting up and shutting down the block machine; keeping written records of productionMinimal troubleshooting experience, and be able to perform labor duties as wellStop the conveyor if any blocks fall out of line and straighten up the blocksResponsible for cleaning the machine daily and changing out programsMonitor the operation of the block machine, batcher, mixer, bucket, admix tank, conveyors, loader,Organized and reviewed orders in the computer; prepared to receive and/or load trucks for shipmentsOperated Forklift and trained associates to perform functions with accuracy/verification of destinationMachine Operator, Keihin Carolina Systems Technologies Tarboro, NC (Nov2012- Nov2016)Operated Forklift and trained associates to perform functions with accuracy/verification of destinationStop the conveyor if any blocks fall out of line and straighten up the blocksResponsible for cleaning the machine daily and changing out programsMonitor the operation of the block machine, batcher, mixer, bucket, admix tank, conveyors, loaderOperated machine to produce coil wire for production ordersMaintain, adjust, and perform minor repairs on the block machine and associated equipment.Maintain work area in orderly and hazard-free conditionWalmart, Tarboro, NC (Nov 2010- Nov 2012)Operate cash register receive payment from customers via charge payment, check or cashRecord changes in price using special sales bulletins and price sheets as referencesRedeem coupons to discount purchasesProvide change on items sold to cash customersOperate authorization systems for credit card and record the number on drivers license to verify credit acceptance |
