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Candidate's Name
Human Services, BSStreet Address Perpignan CtKissimmee, Fl Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCERiseboro Community Partnership-NYC Bushwick Homebase-Navigator/SupervisorJanuary 2023-October 2023Triage households and conduct a Risk Assessment Questionnaire to determine the level of service. Make recommendations to Case Managers to create and implement a comprehensive service plan, based on case type, service type, RAQ, household composition, housing crisis, and extenuating factors. Assign each case to a Case Manager that specializes in that specific service type (prevention, relocation, community support, diversion). Conduct supervision weekly with assigned Case Managers. Provide support and guidance to Case Managers as well as clients when needed while managing my own case load.Riseboro Community Partnership NYC Bushwick Homebase-Case ManagerFebruary 2022-January 2023Provided case management services for New York City Bushwick Homebase homeless prevention agency. Engaged in research and planning for every scheduled household, utilizing available information such as rental assistance programs, legal service providers and other external resources to ensure excellent service provisions. Competency in providing services to a case load of 35 clients or more including monthly progress notes and follow up with clients, landlords and legal team.Bridging Access to Care, Brooklyn, NY Human Services, AA Field PracticumSeptember2017 - May 2018Assisted Clinical Care Manager with the care management of Health Homes Program clients with substance use issues, mental health diagnoses, physical disabilities, and older adults. Followed up on clients that suffer from chronic illnesses. Participated in outreach.EDUCATIONNew York City College of Technology, Brooklyn, NY Human Services, BS - Fall - 2020Minor in Psychology, Sociology, and African American Studies. GPA-3.2. Dean s list 2019-2020.New York City College of Technology, Brooklyn, NY- Human Services, AA- Spring- 2018SKILLSI am a highly motivated individual capable of demonstrating great rapport with staff and clients, as well as empathy, awareness and sensitivity, to ethical issues and other multicultural needs.LEADERSHIPNational Society of Leadership and Success- Inducted-2020Demonstrated understanding of personal communication styles. Developed active listening skills and practiced giving constructive feedback. Practiced empathy and inclusion as a member of an accountability group.Proficient in Microsoft OfficeLANGUAGESI read, write and speak,Spanish fluently.SBIRT Certified |
