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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Fairfax, VA Street Address
EMAIL AVAILABLEhttps://boLINKEDIN LINK AVAILABLEExperienced Change Management agent with over 20 years leading organizational transformations for international organizations across diverse sectors. Passionate at driving positive change through innovative strategies and sustainable practices. Expert in leadership, strategic planning, and change management, ensuring seamless program and project delivery. Expertise covers resource optimization, training, coaching, and team building, all underpinned by integrated financial management systems and robust systems analysis. Capable of inspiring buy-in and overcoming resistance to change, thanks to exceptional communication and relationship-building skills. Fluent in English and Spanish, with a working knowledge of French, and a global mindset and cultural adaptability that enrich the approach to achieving impactful results.Professional ExperienceLanguage and Culture Instructor; Security clearance: PUBLIC TRUSTInternational Center for Language Studies (ICLS) Contractor for the Department of State, US GovernmentSep/23 to present Arlington, VA, USADeveloped Spanish skills and Latin-American culture awareness in DOS and USAID diplomats.Operations and Program DirectorBuenaspracticas SRL (a consulting firm)Jan/19 Sep/23 BoliviaPerformed the Program and Change Management functions in all the firms consulting engagements. Among our clients are the following large Bolivian companies: FIE (bank), Prodem (bank), LBC (insurance), BBV (stock exchange), SOBOCE (cement producer).Acted as the Operations Liaison between the firms consultants and the clients.Incorporated Data-Driven Mining Techniques into the firms reports writing resulting in 700% increased sales and improved clients understanding of the results achieved through a mix of quantitative and qualitative insights.Integrated business, technology and operational aspects of the projects assigned and the firms training materials improving our processing capacity by 10X.Addressed and mitigated resistance to change by using the following resistance management strategies:ousing a structured change management approach from the initiation of the project;oengaging senior leaders as active and visible sponsors of the change; andorecruiting support from managers as advocates for the change.Technical LeadBufete Gerke y AsociadosFeb/20 Jun/21 BoliviaDeveloped the specifications for a Legal Software that aims to strengthen the Bolivian Legal System by offering a tool that will:ohelp prevent erroneous or arbitrary interpretations and application of legal norms, regardless of their causes or motivations,oput in lay-man's terms the possible outcomes of a case, facilitating in this manner the access to justice for the entire Bolivian population and,ostrengthen accountability by presenting clear and understandable data regarding each justice's legal rulings.Legal representativeIMECAP LTDA.Sep/18 Mar/21 BoliviaOrganized and set in operation a service company with US$ 3.5 M sales in its first 6 monthsChange Management Team LeaderPricewaterhouseCoopers BoliviaJul/17 Dec/18 BoliviaLed the local team in charge of Change Management for the implementation of SAP S4/HANA in YPFB a US$ 7 MM project, the largest implementation of its kind in the Americas.Enabled key clients to successfully implement 29 SAP modules, reducing resistance to change by using the ACTIVATE and ADKAR change management methodologies.Coordinated over 200 business blueprint defining workshops involving 360 participants, and 10,000+ labor hours by performing the operations liaison function for the Change Management Team.Programmed 461 training courses involving 687 participants and 27,300 labor hours.Verified that the processes implemented responded to best practices for the Bolivian Public Sector and the Public Sector Management norms valid at the time.Operations and Program ManagerBuenaspracticas SRL (a consulting firm)Jan/12 Jul/2017 BoliviaDefined and implemented the firms strategy.Applied project management skills, including the ability to interpret business needs and translate them into system and operational requirements.Coordinated the use of consultants throughout the firms engagements by using my project management skills.Wrote the reports that ended up increasing the firms contracts by 500%.Procurement SpecialistECYT, construction and services procurement; PDP GAMEA (an IADB funded project)Aug/12 Jan/14 BoliviaProcured a total of over US$ 15 MM in construction and services projects for the PDP GAMEA (an IADB funded project), halving the time needed for the procurement processes, from three years to a little over year and a half.Ensured that all Public Sector Management norms, as well as those of the IADB, where complied with to the letter achieving zero problems for the client (and the IADB).Organizational Change and Modernization of the State ConsultantMultiple clientsDec/10 Jan/14 BoliviaDesigned and implemented the Organizational and Change Management projects for the Agencia Boliviana de Carreteras (ABC) and the Planning Ministry, strengthening the States Capacity with the best practices available for Public Sector Management.Drove strategic planning, impact control, financials, and human and resource management for multiple software and hardware client projects, including integrated administrative system software and ERP systems.International Project CoordinatorAssociation of Banking Supervisors of the Americas (ASBA)/ Inter American Development Bank (IADB)Mar/08 Oct/10 MexicoManaged a large international culture change initiative, the Peer Led Effort to Strengthen Bank Regulation and Supervision by Improving Compliance with Basel Core Principles project, a US$ 1.5 million IADB-funded, training and knowledge development project covering 36 countries, improving the projects operational performance indicators from around 10% to 100% in less than 9 months.Ended up by roughly doubling the results originally planned based on the efficiencies and rate of operation achieved.Managed and/or backstopped a total of over 20 short term international experts.Coordinated the efforts of 36 national banking regulatory authorities to improve the States Capacity and align Financial Regulatory Policy to international standards.International Organizational Development and Accountability ConsultantMultiple clientsJul/03 May/08 Bolivia and ParaguayFirst one to apply in Bolivia the Collins Strategic Planning methodologies. The success achieved in over six entities and networks, all of them with large operating budgets ranging from US$ 1M to over US$ 500M, was especially noteworthy for Bolivia.Part of a team that performed a due diligence in order to purchase a US$ 30M bank.Developed and fine tuned Key Performance Indicators that allowed the Hydrocarbons Regulatory Body (Superintendencia de Hidrocarburos) to increase its operations efficiency by 40% in less than a year.Deputy Executive SecretaryAssociation of Banking Supervisors of the Americas (ASBA)Jun/01 Jun/03 MexicoDeveloped and implemented Organizational, Functional, and Procedures Manuals which allowed ASBA to obtain over US$ 4M in grants from multilateral donors by demonstrating stronger governance policies.Developed ASBAs ERP conceptual framework, the basis for their future Digital Transformation efforts.Integrated the institutional activities into the World Wide Web (www.asbaweb.org).Additional ExperienceStates General Accountant, Government of Bolivia, BoliviaChief Operating Officer, Caisse Des Dpts Dveloppement (C3D), BoliviaInternational Financial Management Systems Specialist, Casals and Associates, NicaraguaInternational Organizational Development Consultant, multiple clients, Bolivia & ParaguayAdministrative Control Executive, Sistema de Regulacin Financiera (SIREFI), BoliviaEducation & CredentialsMicroMasters in Supply Chain ManagementCenter for Transportation and Logistics, Massachusetts Institute of Technology, 2021, USAAreas covered:oSC FundamentalsoSC AnalyticsoSC DesignoSC DynamicsoSC Technology & SystemsMaster of Science in ManagementKrannert Graduate School of Management, Purdue University, 1990, USAConcentration areas:oStrategic ManagementoManagement Information SystemsoFinanceBachelor of Engineering in Industrial EngineeringUniversidad Nacional Autnoma de Mxico (UNAM), 1985, MxicoConcentration areas:oAdministrative SystemsoInformation SystemsTransparency and Anti-Corruption DiplomaCentro de Investigacin y Docencia Econmica (CIDE), 2003, MxicoAdults Higher Education DiplomaUniversidad Catlica Boliviana San Pablo, 2020, BoliviaCertified Six Sigma Master Black Belt,Six Sigma Institute, 2024, USAProject Management Professional CertificateGoogle / Coursera, 2022, USAProject Management for DevelopmentInter-American Development Bank, USAApplied Scrum for Agile Project ManagementUniversity System of Maryland, 2021, USAThe Iterative Innovation ProcessMassachusetts Institute of Technology, 2020, USAInnovation LeadershipGeorgia Institute of Technology, 2021, USABusiness Performance Coaching CertificationInternational Coaching Federation (ICF), 2013, BoliviaSupply Chains for Manufacturing - Inventory AnalyticsMassachusetts Institute of Technology, 2021, USASupply Chains for Manufacturing - Capacity AnalyticsMassachusetts Institute of Technology, 2020, USA |
