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Title Customer Service A Business
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Britton Wood PlCharlotte NC Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILE SUMMARY:Excels in work which involves advising, counseling, guiding or directing the activities of others. Experience in the day-to-day operations of a business or organization with regards to training, planning work schedules, maintaining records, budgeting, sales and customer service. Works in a systematic nature, involving attention to detail and routine duties. Excellent in business and management support functions.PROFESSIONAL EXPERIENCE:09/2019 to Present. J. Mattier & Associates Principal Consultant J.Mattier & Associates (JMA), a Business and Financing Consulting Firm. The focus is on providing business advice/assistance to small-to-mid size businesses and arranging financing for those clients. JMA represents an extensive portfolio of commercial lenders across the United States. Our lenders are Wall Street Conduits, Banks, Finance Companies, Insurance Companies and Private Investors. 05/2015 to 06/2019 Allied Universal Security Lieutenant Enforce Laws. Primary responsibility was to enforce laws and safety regulations. Respond to Emergencies and Threats, Monitor CCTV Cameras. Conduct Checks on the Premises. Write Incident Reports.09/13 to 04/2015 Source4Trucks LLC Independent Landstar transportation Agent Provided full-service truckload and LTL transportation services. Make customer service the top priority by providing customers with the highest level of service possible. Strategically matched available carrier partner equipment to every available customer load. Track all booked loads from the point the carrier is contracted through final delivery of the load. Negotiate rates with transportation providers to obtain the best possible rate in the marketplace for each load moved. Represent our customer when working with the contracted carrier. Prospect carriers to further develop the carrier base. Investigated and confirmed carrier credentials to ensure they meet compliance requirements. Prepare and send rate confirmations to carriers documenting all requirements and verifying receipt. 07/11 to 08/13 Holiday Retirement Community Manager Manages all aspects of a 115-apartment retirement community with a focus on providing the leadership and managerial skills.08/10 to 01/11 Connextions Inc - Customer Sales Agent (CSA) Contractor Trained and hired as a License Health Agent to work on the United Health Care account. 09/09 to 12/09 Spherion Staffing - Customer Service Associate (CSA) Contractor Contracted with Hewitt Associates a Global Outsourcing and Consulting Firm. Hewitt Associates provides a complete range of integrated services to help Fortune 500 companies. 09/07 to 06/09 J. Mattier & Associates  Business & Financing Consultant Provide advice and assistance to small businesses owners in the areas of development, management and operations. Arrange commercial financing for business owners and investors. 02/99 to 07/07 The Business Empowerment Center VP Business Development Hired to develop, coordinate and manage daily activity of a U.S. Small Business Administration (SBA) Business Information Center and Entrepreneurial Training Program. A. MATTIER -2-EDUCATION: North Carolina Accident & Health/Medicare Supplement Insurance Licenses Central Piedmont Community College - Loan Officers Training Pioneer Institute  Community Business Advisor Certification Penn State  NxLevel Entrepreneur Instructor Certification Worcester State  Leadership & Management Certificate Program University of Wisconsin - Configuration Management (CE) Central New England College - Industrial Management/Manufacturing Technology DEVELOPMENT COURSES: Allied Universal Security Training The Sandler Sales Institute Presidents Club Project Management Supervision Performance Management Time Management Communications TQM TrainingHONORS AND ACTIVITIES: Charlotte - Focus on Future Leaders  Class VI Graduate Charlotte Chapter of National Sales Network  VP Finance Charlotte Southwest Community Development Corporation  Board Member

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