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Click here or scroll down to respond to this candidate7315 Wright Dr., Atlanta, United States,Street Address EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYCandidate's Name
SENIOR PROJECT MANAGER FOR TECHNOLOGYSenior Project Manager for Technology with over 17+ years of experience, specializing in managing complex IT projects and leading cross-functional teams. Proficient in Java, Agile methodologies, and ITSM, with a proven track record of enhancing product delivery and operational efficiency through strategic implementations of ITIL principles. Skilled in driving technology transformations and improving customer experiences, aiming to leverage extensive industry knowledge and technical skills in a senior management role.EMPLOYMENT HISTORYJAN 2023 - APR 2024Sr. Project Manager (Contract), Edward Jones, St. Louis, MOSpearheaded a technology integration that reduced operational costs by 15%.Provided project status updates to all stakeholders at predetermined intervals.Managed and organized filtered data to create graphs and charts using MS Excel spreadsheets.Regularly communicates with management, project team members, and other stakeholders, addressing feedback from the project team.Understands risks, dependencies, and enhances value delivered throughout the project/product lifecycle.Plans, schedules, monitors, and reports on project-related activities, including oversight of vendors.Data retrieval and table manipulation through spreadsheet management.Works with stakeholders to document project scope, deliverables, goals, risks, obstacles, and success metrics.Creates, manages, and disseminates project communication materials, such as timelines and budget/cost updates.JUN 2022 - JAN 2023IT Program Manager/Sr. Project Manager (Contract), UPS Supply Chain Solutions, Alpharetta, GALed team on the Lift and shift of on-premises Healthcare OS application suite and databases to a cloud infrastructure migration.Lead Project Manager making Supply Chain strategy recommendations by effectively interacting with Customers, Sales, and Operations to create value propositions.Coordinates work done by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments.Developed detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget constraints.Retrieved data and table manipulation via spreadsheet management.Managed projects that often involve network, server, or software implementation and upgrades, PC deployment and other similar projects.Lead project lessons learned reviews and created recommendations report to pinpoint the successful and unsuccessful project elements.Established best practices and tools for effective project execution and management.JUN 2021 - JUN 2022Product Manager (Contract), Doosan, Suwanee, GA Led the operations team on the migration of Hybris Parts Portal Ordering and SABA learning management systems from Doosan Inc. to Bobcat Inc. utilizing Oracle Analytics Cloud Services, supporting the reporting, analytics, and company dashboards. Performed root cause analysis via fishbone diagram and identified improvement opportunities to improve efficiency by 25%. Managed support for team on management system, Salesforce.com. Provided support for SAP Middleware (web methods, SOA, EDI), logistics for warehouse management.OCT 2018 - JUN 2021IT Program Manager/Sr. Project Manager (Contract), UPS Supply Chain Solutions, Alpharetta, GA Developed analytical data and designed reports to track progress against project objectives and milestones, which includes writing project charters and statement of work. Independently developed solutions for a project, including managing complex issues, by applying in-depth supply chain and industry knowledge. Lead Project Manager making Supply Chain strategy recommendations by effectively interacting with Customers, Sales, and Operations to create value propositions. Established and implemented performance measures by performing quality management activities. Responsible for the re-engineering and implementation of companys AS400 platform to the Cloud utilizing existing technical resources. The existing infrastructure needed to be upgraded to be better support and align with Supply Chain Solution's IT strategic direction for all applications. Developed and improved the logistics preparation processes across the regions, i.e., Asian, Latin and European markets. Provided proposal and presentation support and development by consulting with business leaders on a wide range of supply chain issues. Responsible for Freight terms optimization Converted Supplier managed freight costs imbedded in first cost to Adidas managed freight.JUL 2016 - JAN 2018Program Manager/Delivery Mgmt. (Contract), AT&T, Atlanta, GA Responsible for Agile and Waterfall projects within Merger Integration. Managing full project end to end lifecycle client server Large scale projects. Minimum 2 mil budgets. Responsible for conducting JAD sessions, meeting project schedules, and providing weekly status reports to the program manager PMI Methodology. Facilitated Agile /Scrum sessions. Examined project management methodologies for educational training purposes for telecom. The goal was to provide more knowledge of the new initiative of collaborating with the Application Project Managers on coordinating and driving deliverable completion as well as reviewing the tools and processes that will be utilized. Conducted Onboarding and Refresher Training sessions for Teams Application Project Managers. These refresher reviews with the updated procedures provided earlier transparency of any issues to the DEV, TEST, and Leadership groups allowing quicker resolution and easier implementations. Responsible for mitigating risks and issues by following ITUP processes to ensure project success for Merger Integration. Supported the DTV Merger Server build with the Data Warehouse team to increase capacity for new customers for turn on for mobile devices, e.g., Walmart, Target. Negotiated with clients, staff and outside vendors as required. Responsible for project documentation and tracking issues utilizing Agile/Scrum technology throughout the software development lifecycle. Managed common Agile practices including backlog tracking, burn down metrics, velocity and task definition. Managed and executed the budgeting and forecasting processes for enterprise projects. Created holistic dashboards that organized financial data that supported key stakeholders goals and objectives for presentation to senior level management. Tracked and executed project progress with respect to base lined time, budget and target versus actual business results.SEP 2013 - MAR 2015Specialist-Software Delivery Program Manager (Contract), AT&T, Atlanta, GA Ensured product deliverables from inception to delivery. Responsible for leading JAD sessions between business and vendor development to define external needs for U-verse and Mobility oriented projects. Lead Project Manager for BNS-OSD IT, responsible for managing software development projects that included Uverse, Retail, Mobility and Legacy AT&T applications. Responsibilities also included the analysis and management of financial as well as resource allocation needs for BNS IT. Responsible for mitigating risks and issues by following ITUP processes to ensure project success for BNS OSD. Participated in the development of implementation strategies and plans with business units and IT. Responsible for translating business requirements to functional designs; utilizing Object Oriented Design, wireframes, UML diagrams, use cases, entity relationship diagrams, data models and business models. Responsible for documentation and tracking issues utilizing Agile/Scrum technology throughout the software development lifecycle.SEP 2012 - SEP 2013Data Warehouse Project Manager /Business Analyst (Contract), AT&T, Atlanta, GA Project Manager/Business Analyst responsible for managing projects within Data Warehousing. Conducted face to face, conference calls and web meeting sessions with development teams across Engineering departments Responsible for leading JAD sessions between business and vendor development to define external needs for Data Warehouse oriented projects. Lead Project Manager for BIDW (Business Intelligence Data Warehouse). Responsible for managing software development projects that included Retail, Mobility and Legacy AT&T applications. Responsibilities also included the analysis and management of financial as well as resource allocation needs for BIDW (Business Intelligence Data Warehouse). Responsible for Documenting and providing knowledge transfer to the rest of the project team for all solutions. Responsible for converting business requirements to functional designs. Responsible for mitigating risks and issues by following ITUP processes to ensure project success for (BIDW) Data Warehouse projects and reporting features. Responsible for project documentation and tracking issues utilizing Agile/Scrum technology throughout the software development lifecycle.FEB 2010 - SEP 2012Network Engineering/ Enterprise IT, AT&T, Atlanta, GA A Project Manager responsible for managing projects within Enterprise IT, Local Network Operations. Conducted face to face, conference calls and web meeting sessions with development teams across Engineering departments. Responsible for leading JAD sessions between business and vendor development to define external needs for U-verse oriented projects. Lead Project Manager for Change Management of Network Engineering. This team is responsible for managing all Uverse and Lightspeed Change management projects for Enterprise IT. Lead Project Manager for Enterprise IT, responsible for managing software development projects that included Retail, Mobility and Legacy AT&T applications. Responsibilities also included the analysis and management of financial as well as resource allocation needs for EIT (EnterpriseIT). Responsible for mitigating risks and issues by following ITUP processes to ensure project success for Enterprise EIT. Responsible for project documentation and tracking issues utilizing Agile/Scrum technology throughout the software development lifecycle.NOV 2008 - DEC 2009Project Manager (Contract), AT&T Mobility, Alpharetta, GAResponsible for leading JAD sessions between business and vendor development to define external interface requirements with non-Mobility system integration with Mobility IT systems.Developed use cases, Object Oriented Design, entity relationship diagrams, wireframes, prototyping, UML diagrams, data models and business models using Visio, Case Complete, RequisitePro and Rational Rose for POS retail applications.Responsible for project documentation and tracking issues utilizing Agile/Scrum technology throughout the software development lifecycle.Worked with Architectural and development teams regarding application roadmap service-oriented architecture (SOA) and design capabilities.NOV 2005 - NOV 2008Project Manager (Contract), Cingular Wireless/AT&T Mobility, Alpharetta, GA Supported Customer Care and Billing with business as well as system requirements for IT projects. Business Analyst responsible for facilitating requirement sessions with clients, developers, test leads, and architects, to further define requirements, utilizing AT&T applications such as OASYS, CARE, TLG, as well as retail applications; Phoenix, Premier and PDC. Conducted face to face, conference calls and web meeting sessions with development. Responsible for leading JAD sessions between business and vendor development to define external interface requirements with non-Mobility system integration with Mobility IT systems. Facilitated Agile /Scrum sessions.Supported Retail IT/PMO with business as well as system requirements for IT projects utilizing AT&T POS retail applications, such as; Phoenix, PDC, iPOS, OPUS and RsIQ.Developed Object Oriented Design, wireframes, UML diagrams, use cases, entity relationship diagrams, data models and business models using Visio, Case Complete, RequisitePro for Customer Care and Billing applications.Maintained ITUP utilizing WBS standards.JUL 2001 - NOV 2005Project Manager (Contract), Hellmuth, Obata + Kassabaum L.L.C., Atlanta, GA Responsibilities included the preparing of cost proposals, including the determination of appropriate personnel rates, the application of appropriate indirect and fee rates, the development of appropriate pricing for other direct costs, and the solicitation, coordination, and incorporation of subcontractor proposals. Responsible for tracking multiple projects and timelines with competing priorities, while developing test execution schedules utilizing MS Project. Responsibilities include identifying, developing and documenting business and technical requirements for the Architectural Systems Department and the web-based Knowledge Center company-wide utilizing Microsoft development tools (ASP, Visual Basic, Visual C++, etc.). Responsible for Web development including Content Management maintenance and design utilizing SharePoint.Responsible for maintaining the end-to-end testing of all projects while tracking issues throughout the software development lifecycle for the web application using the Rational Unified Process and Unified Modeling Language. Responsible for conducting JAD sessions, meeting project schedules, and providing weekly status reports to the project managers. Facilitated data modeling of business applications and established what actors and use cases exist and how they interact. Performed data management functionality utilizing COTS Tools for process modeling to simulation functionality and inventory management.Created business case scenarios using Designer 2000 to provide automated methods for designing and documenting applications for software development.JUL 2000 - APR 2001Business Analyst (Contract), BellSouth Cellular, Atlanta, GA Responsible for project documentation and tracking issues throughout the software development lifecycle for the fulfillment application using the Rational Unified Process and Unified Modeling Language.Responsible for identifying, developing, and documenting business and technical requirements for the OASYS (Order ActivationSystem), CARE (Billing) and the BOBSLED (Fulfillment System). All applications were written in C++ programming language in the Client Server environment.Also reported detailed results and testing status to management and was required to set up and maintain UNIX environments for each test effort.Facilitated modeling of business applications and developing use-case modeling by outlining the systems functionality and delimiting the system for establishing what actors and use cases exist and how they interact. Created business case scenarios using Designer 2000 to provide automated methods for designing and documenting applications for software development. Also responsible for developing Release Notes for all new Releases. Responsible for tracking HTML software development issues for BOBSLED (Fulfillment System) web design. Performed data management functions, such as inventory management, and data mining. Responsibilities included were providing ongoing requirement related feedback as needed. Developed use cases, object models, entity relationship diagrams, data models, event models and business models using Visio and Rational Rose. Responsible for conducting JAD sessions and providing weekly status reports. Developed UAT Test plans writing SQL scripts and performed UAT Testing. Responsible for project documentation and tracking issues throughout the software development lifecycle. The development of Business Requirements for the Cingular Contract and Branding Enhancements of the new company Cingular Wireless.EDUCATIONHoward University, Washington, DCSKILLSJIRA UMLJava Oracle UAT AgileWaterfall ITILITSM SalesforceSAP EDIAS400 ScrumPMI Six SigmaASP VBC++ SharePointRUP UMLJava OracleSQL OOADADDITIONAL INFORMATIONTechnical SummarySupport JIRA Dashboards, connect add-ons, configure custom fields.Object Oriented Analysis and Design (OOAD) using UML/RUP with Java and Oracle-based applications.User Acceptance Testing (UAT) scenario definitionTest coordination, and executionUtilizing all Windows platforms through XP, MS Office (Excel, Word, PowerPoint, Project), MS Visio, Rational Rose, Requisite Pro,ERwin, MS SQL Navigator, TOAD, MS SharePoint |
