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Candidate Information
Title Patient Care Quality Control
Target Location US-FL-Lakeland
Email Available with paid plan
Phone Available with paid plan
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PROFESSIONAL SUMMARYCertified Phlebotomist well versed in venipuncture, capillary punctureand special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. WORK HISTORYLead phlebotomist, Street Address /2021 - CurrentRELIANCE MEDICAL CENTERLakeland, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSCHAKITA HARRIS Patient Intake: Draw BloodPrepare treatment rooms for patient examinations, keeping the rooms neat and cleanEscort patients to examination rooms and prepare patients for the physicianInterview patients to obtain medical information, measure their vital signs, weight and height Obtain medication information (name, dosage and duration) Record patients' medical history, vital statistics and information such as test results in medical records Prepare patient for exam (gown, drape, procedure) Patient Exam:Help physicians examine and treat patients, handing the physician instruments and materials Perform such tasks as giving injections or removing sutures Assist provider during exam, patient position or procedure and testing Provide patient education at provider's request Patient Discharge:Upon completion of medical exam by provider, explain treatment procedures, medications, diets and physicians' instructions to patients Ensure accuracy of medications provided to patients Authorize drug refills and provide prescription information to pharmacies ABILITY TO MULTITASK GREAT CUSTOMER SERVICE TEAM PLAYER GREAT LEADER Staff Management Quality Control Drawing Blood Manual and Finger Dexterity Infection Control Proper Storage Procedures Specimen Collection Patient Confidentiality Specimen Labeling Procedures Stress Management Time Management Donor Screening Patient Registration Data Recording Sanitation and Sterilization FDA Regulations Sharps Disposal Office Support Workplace Safety Biohazardous Waste Disposal Hazardous Waste and Disposal Customer Satisfaction Phlebotomy ProceduresPhlebotomist, 06/2021 - CurrentCSL Plasma, Lakeland, FLTEAM LEADER /PHLEBOTOMIST, ONEBLOOD, 05/2016 - 04/2020 Clean and sterilize instruments and dispose of contaminated supplies Scheduling patient appointments Maintaining medical records for insurance purposes Administering medication directed by the physician Completed proper sanitation and cleaning of equipment and work areas between patients.Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.Used personal protective equipment correctly to protect coworkers and patients. Stocked phlebotomy cart or carrier with appropriate supplies. Organized daily work based on collection priority. Packaged and shipped specimens to central lab daily. Monitored patients for reactions and verified sample quality. Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches; including assignment of meal/break periods Ensures that staff follow applicable Policies and Procedures Obtains medical history and vitals from donors and/or patients Performs phlebotomy and collection procedures to collect blood or blood componentsCompletes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completionAssists with the recruitment of all donors including potential apheresis and platelet candidates and supports collection goals including ALYX conversions and split ratesEnsures all equipment is operational and necessary supplies are available to conduct blood drives or branch operationsMonitors deferrals and performance to identify training needs or equipment issuesPATIENT CARE TECHNICIAN, 10/2014 - 05/2016LAKLAND REGIONAL HEALTHEDUCATIONMedical Assistant, Expected in 06/2023Florida Technical College - Lakland,FLEnsures excellent customer service and professionalism towards all customers including communication to Donor Recruitment staff regarding issues and concerns on blood drivesIf assigned to mobiles, drives a bloodmobile and other collection vehicles, as assigned, to and from collection sites.Assists staff with delegated tasks of direct and indirect patient care which supports and complements nursing practice under the supervision of a registered nurseThe Patient Care Technician carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel.

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