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Title Customer Service Desk Receptionist
Target Location US-NY-Rochester
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Rochester, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEGreat Customer Service Skills Energetic and Positive Attitude, I am a people person and enjoy my job. I AM A FOCUSED ENERGETIC HARD WORKING INDIVIDUAL. I HAVE EXCELLENT CUSTOMER SERVICE EXPERIENCE. I AM A QUICK LEARNER AND PAY CLOSE ATTENTION TO DETAIL.Work ExperienceFront Desk ReceptionistHIGHLAND HOSPITAL - Rochester, NYSeptember 2021 to October 2023Working as Guest Services Specialist and Front Desk Receptionist My role as Guest Services Specialist was to greet visitors and employees Checked employees badges and distributed masks as needed to visitors and employees Directed visitors to surgery and Drs appointments and other departments My job as FrontDesk Receptionist was directing visitors to patients patients rooms through E-Record and making sure patients were scheduled for surgery or medical procedure Answered incoming calls to give callers information. Was laid off my job due to restructuring of my position Emergency Department AssociateHIGHLAND hOSPITAL - Rochester, NYFebruary 2021 to September 2021Job entailed me processing emergency patients to admissions using E-Record Was responsible registering patients personal information for admissions Also worked with ambulance patients for admissionsReceived incoming calls from inside hospital and outside for various information Lapses in employment due to early retirementHome Health AideCenter for Disability Rights - Rochester, NYJanuary 2017 to April 2021Private duty for 1 patient. Duties were housekeeping, dispensing medications, taking and recording blood pressure, took to Dr appts, grocery shopping, haircuts, and clothes shopping. Provided assistance with hygiene and dressing prepared meals daily.Hcss Private Dity AideInnovative Healthcare - Rochester, NYJuly 2020 to January 2021Cared for TDI patients. Duties included meal prep, dispensing meds, escorting patients to Dr appointments and to medical procedures, outings, etc Payroll ClerkThompson Publishing Group - Rochester, NYJanuary 1994 to March 2002Duties were inputting and updating employee timesheets. Made sure employee were correct and researched discrepancies. Timesheets were sent to outside payroll company to be processed. EducationAssociates Degree in Secretarial ScienceOrlando, FLJanuary 1987 to June 1989Skills Customer Service (10+ years) Data Entry (10+ years) Microsoft Office (10+ years) (5 years) Time Management (10+ years) Filing (10+ years) Solution Solving (10+ years) Computer literacy Typing Microsoft Excel .. Medication Administration Office experience Payroll English Medical terminology Customer service Payroll Guest services (10+ years) Hospitality Microsoft Windows Server Epic Computer Networking Typing Front desk Clerical experience Medical records Social media management HIPAA Research Computer networking Outpatient Phone etiquette Computer skills Data entry Microsoft Office Communication skills Microsoft Excel English Microsoft Word Medical administrative supportCertifications and LicensesAssociate degree secretarial scienceJune 1989 to PresentIDriver's LicenseOctober 2023 to November 2031

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