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Title Social Media Business Operations
Target Location US-GA-Atlanta
Email Available with paid plan
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Candidate's Name
NGANDO QUANDouala, Cameroon Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryPerformance-oriented Sales Leader offering exceptional record of achievement over 21-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Goal-oriented manager with distinguished experience in FMCG, Telco, Hospitality Comodity industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. SkillsProfit Target AchievementRevenue ProjectionsP&L ResponsibilityProviding FeedbackBudget OversightProject ManagementStaff ManagementMarket AnalysisSelf-MotivatedPlanning and CoordinationInterpersonal CommunicationAnalytical and Critical ThinkingP&L AnalysisValue PropositionSales Team DevelopmentStrategic AnalysisCorporate CommunicationsLeadership ManagementTeam ManagementBrand AwarenessManager Coaching and TrainingWork HistoryDirector of Sales 02/2020 to CurrentDANGOTE CEMENT CAMEROON  Douala, CameroonManaged team of sales representatives, providing guidance, coaching and support. Achieved sales goals and service targets by cultivating and securing new customer relationships.Forecasted sales and established processes to achieve sales objectives and related metrics. Established pricing strategies to maintain competitive pricing and maximize profits. Developed sales strategy based on research of consumer buying trends and market conditions.Directed sales support staff in administrative tasks to help sales reps close deals. Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.Evaluated costs against expected market price points and set structures to achieve profit targets.Managed and motivated sales team to increase revenue 20% in 3 years. Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits. Marketing & Communications Manager 07/2018 to 01/2020 DANGOTE CEMENT CAMEROON  Douala, CameroonRevamped online and print materials in collaboration with graphic designers, photographers and printers.Prepared cross-platform social media promotions, capitalizing on strengths of each site to effectively reach target audiences.Created fresh, attractive designs with crisp graphics and engaging copy. Coordinated effective placements of media announcements, billboards and print ads for maximum effectiveness and exposure.Created and managed social media campaigns to increase brand engagement. Executed marketing and sales plans to consistently achieve territory targets. Senior Marketing Manager 11/2017 to 06/2018YOOMEE CAMEROON  Douala, CameroonEstablished and managed overall business plan for [Type of marketing] department. Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments. Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.Managed workflow between staff, coordinating documents, planning, and creative material distribution.Head of Corporate Communication 07/2016 to 10/2017 VODAFONE CAMEROON  Douala, CameroonBuilt and maintained positive relationships with public by utilizing strategic plans. Supported public relations managers with writing, researching and preparation of materials Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.Produced and distributed brochures, newsletters and press kits. Developed and implemented social media strategy to increase engagement and reach new audiences.Managed media relations for organizations to produce successful results. Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials. Conducted media relations and responded to media requests for information. Marketing Operations Manager 09/2013 to 09/2015ETISALAT BENIN  Cotonou, BeninCreated company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.Researched developing trends to stay updated with new ideas and marketing practices. Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.Maintained documentation, detailing assignments, in-progress work and completed project milestones.Managed workflow between staff, coordinating documents, planning, and creative material distribution.Executed comprehensive marketing plans that consistently achieved targets for increased revenue.Generated sponsorships with related and partnering entities to enhance marketing objectives.Director of Sales 01/2012 to 08/2013Le Meridien Hotel, Douala  Douala, CameroonManaged team of sales representatives, providing guidance, coaching and support. Achieved sales goals and service targets by cultivating and securing new customer relationships.Forecasted sales and established processes to achieve sales objectives and related metrics. Established pricing strategies to maintain competitive pricing and maximize profits. Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits. Trade Marketing Manager 11/2007 to 05/2011Mobile Telephone Network, Cameroon  Douala, Cameroon Balanced profit, volume and share objectives to deliver long-term growth. Collaborated with merchandising team on creating differentiated in-store experiences through unique merchandising and collateral opportunities. Helped develop opportunities of seasonal programs and marketing programs to achieve retail needs and maximize sell-through.Measured marketing program effectiveness via regular monitoring of KPIs. Created trade marketing strategies to communicate strategies to 9-member team. Managed and motivated team of 9 trade marketing executives. Continually maintained and improved company's reputation and positive image in markets served.Generated sponsorships with related and partnering entities to enhance marketing objectives.Managed budget allocation and resource utilization to maximize marketing ROI. Brand Manager 08/2004 to 06/2007BRITISH AMERICAN TOBACCO, Cameroon  Yaound, Cameroon Planned, implemented, and tracked sales and marketing strategies to promote brand products.Developed and executed branding campaigns to educate target audiences on product features, benefits and values.Organized and delivered training sessions for new product content and technological advancements.Consulted with product development teams to enhance products based on customer interest data.Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.Incorporated product changes into marketing messages to drive customer engagement and maximize profits.Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors. Managed budget allocation and resource utilization to maximize marketing ROI. Graduate Trainee 02/2002 to 07/2004BRITISH AMERICAN TOBACCO, Cameroon  Yaound, Cameroon Worked in various departments to gain hands-on experience. Worked under supervision of senior employers to help plan and direct work of organization. Organized and maintained records.Used company reports to analyze sales, gross profit and inventory activity. EducationMBA: Finance Management 2009HIGH SCHOOL OF ECONOMIC AND COMMERCIAL SCIENCES - Douala, Cameroon Bachelor of Science: Sales And Distribution 2001CATHOLIC UNIVERSITY OF CENTRAL AFRICA - Douala, Cameroon Sport and regular workoutsIn order to stay in good health with positive mindset, I've introduced workouts (mostly in the gym) in my daily schedule. An average 4 - 5 days a week LanguagesFrench: Native languageEnglish: B2Upper intermediate

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