Candidate Information Title Team Lead Mental Health Target Location US-FL-Lehigh Acres Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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CONTACTFort Myers, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONAssociate of Applied SciencePIMA Medical InstituteDenver, Colorado USA2004DELA VIALPANDOOBJECTIVEHardworking Team Lead gifted at efficiently resolving customer issues with effective communication skills and a dedication to customer service. With more than 20 years experience as an Account Manager for various fields and specialities. Determined and motivated in nurturing client relationships and proving our mission to mental health providers to increase business sustainability.WORK EXPERIENCETeam Lead, Revenue CycleTherapy Brands Fort Myers, Florida USA02/2020 Keep manager informed of progress, achievements, and issues; assist team with processes, information, and workload Complies and enforces all policies and procedures related to the position, the department, and the company Assists team members with escalated customer and claims issues Perform training, QA, and coaching with new and experienced account managers Coordinate interactions, training, SOPs, and priorities for outsourced vendor staff Complete account management tasks including: Denial and rejection management for insurance and healthcare claims Manage accounts receivable for assigned accounts through regular reports, customer meetings, and ongoing communication to access the overall health of customer accounts Develop strong rapport with clinicians and business owners for assigned accounts through ongoing professional communication, scheduled calls, and written correspondenceBilling LeadElite DNA Therapy Fort Myers, Florida USA Demonstrate excellent interpersonal skills with patients, coworkers, and insurance carriers Work all holds on account s in Athena within timely manner Meet timelines for reprocessing Athena claims after updating the account with new information as provided by patients or physicians within the guidelines and timeframes permitted by the insurance carrier Advanced knowledge of Mental Health CPT codes and modifiers meets or exceeds monthly performance goals, expectations and reviews Process claims for over 4 offices with Behavioral Health and Speech TherapyBilling ManagerHanger Prosthetic and Orthotics Greeley, Colorado USA Performed billing, collection, and reporting functions Managed monthly billing processes to meet company revenue performance goals and policies Conducted performance reviews and implemented improvement and training plans Worked cross functionally with payers and patients to resolve balances Trained and mentored staff on procedures, compliance and inventory requirements along with collection techniques Managed vendor payments, commissions and other accounting disbursements for accuracy and compliance reporting Initiated authorizations for DME equipment Recruited, interviewed, managed time reporting and payroll for staff SKILLS Leadership Adaptability Strong organizational skills and attention to detail Excellent Work Ethic Motivated Attitude Teamwork Excellent verbal and written communication Multitasking Crutical Thinking