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Insurance Agent -nursing AssistantWork History ContactSkillsCandidate's Name
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Nursing AssistantMoravia Health, Philadelphia, PAOffered immediate assistance in emergency androutine paging situations to evaluate needs anddeliver care.Monitored, tracked, and conveyed importantpatient information to healthcare staff to helpoptimize treatment planning and care delivery.Maximized patient satisfaction by helpingindividuals carry out personal tasks such asdressing and walking.Reported unusual or urgent circumstances inpatients' condition or environment immediately tonurse supervisor.2023-08 -CurrentInsurance AgentAmerican Income Life Insurance Company,Swedesboro, NJBuilt relationships with clients using active listening and issue resolution to provide excellent service. Maintained high standards of customer service bybuilding relationships with clients.Determined client needs and financial situationsby listening and scheduling fact-findingappointments.Responded to customer calls swiftly to resolveissues and answer questions.2022-11 -CurrentReceptionistKec Remodeling, Philadelphia, PAProvided clerical support to company employees2021-09 -2022-09AddressChester, PA 19013PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEPatient-focused careComputer literateRecording vital signsCompanionship andemotional supportDementia and Alzheimer'sknowledgeDirect Patient CareTransporting patientsEducationby copying, faxing, and filing documents.Managed multiple tasks and met time-sensitivedeadlines.Answered central telephone system and directedcalls accordingly.Corresponded with clients through email,telephone, or postal mail.Customer Service RepresentativeAaron's Furniture, Folsom, PAAnswered customer telephone calls promptly toavoid on-hold wait times.Provided primary customer support to internal andexternal customers.Maintained customer satisfaction with forward-thinking strategies focused on addressingcustomer needs and resolving concerns.Updated account information to maintaincustomer records.2016-06 -2021-01DiplomaChester High School - Chester, PA2005-09 -2009-06