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Click here or scroll down to respond to this candidateCandidate's Name
Bloomington, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceFront Desk AssociateHoliday Inn Express - Bloomington, ILAugust 2021 to April 2024Checked guests in and out of hotel, completed phone and online reservations, completed cash, credit card, and check transactions, cleaned and maintained office, front desk, and lobby area, and trained new employees.Skills UsedMicrosoft Word, Customer Service Skills, and Office Organization and Maintenance. Front Desk AssociateComfort Suites Hotel - Normal, ILNovember 2016 to October 2021Checked guests in and out of hotel. Assisted guests with questions and concerns. Completed credit card and cash transactions. Completed over the phone and in-person reservations. Counted and maintained cash register. Stocked merchandise in the Marketplace Gift Shop. Cleaned, organized, and maintainedoffice, copy room, lobby, laundry room, kitchen, dining room, and front desk area. Trained new employees.Sales Associate/Key CarrierDollar General - Normal, ILJanuary 2013 to October 2016ResponsibilitiesOpened and closed the store Balanced, counted, and finalized cash register drawers. Accessed company safe for change fund and daily deposit completion. Balancing totals for cash, check, and credit card transactions. Key Holder duties included completing customer voids, returns and exchanges, cash pickups and drops, and checking in new merchandise. Setup in store displays and shelving according to Dollar General rules and guidelines. Completed cash, credit, and check customer transactions. Maintained a clean and tidy office and public area. Trained new employees and inventory control.Skills UsedCustomer Service, Microsoft Word, Cash Handling and Extensive Retail Sales and Key Carrier Experience. Sales Associate/FramerTimothy Kent Gallery & Framing - Bloomington, ILAugust 2006 to May 2016ResponsibilitiesAssisted customers on the phone and in-person with custom frame orders. Custom framed photographs and artwork. Cleaned and organized the store. Planned and organized art gallery exhibitions. Completed client sales transactions.AccomplishmentsI was able to use my background and passion for the Fine Arts to assist customers as well as the business owner. I helped customers decide on decisions about custom framing priceless family photographs and artwork. While promoting and planning art gallery exhibitions. I was able to establish long-standing business relationships with artists, art buyers, business owners and others.Skills UsedCustom framing, customer service, interpersonal relations, painting, drawing, sculpting, photography, event planning, community involvement, networking, cleaning, organizing, carpentry, in-store merchandising and displays, mathematical skills for custom framing measurements, glass cutting, and woodworking.EducationSome College in Business Management/English Lit.Heartland Community College - Normal, ILAugust 1993 to August 1996Skills Inventory Training Night Audit Cleaning Communication skills Bussing Restaurant experience Food service Guest Service English Time management Computer skills Computer literacy Front Office Food Service Front Desk Hotel experience Hotel experience Retail sales Cash handling Customer Service Microsoft Word Client servicesCertifications and LicensesDriver's LicenseAssessmentsWork motivation ProficientJune 2021Level of motivation and discipline applied toward work Full results: ProficientWork style: Reliability ProficientJuly 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientJuly 2023Identifying and resolving common customer issuesFull results: ProficientFront desk agent (hotel) ProficientJuly 2023Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientCleaner fit ProficientApril 2021Measures the traits that are important for successful cleaners Full results: ProficientCooking skills: Basic food preparation Proficient April 2024Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientRetail customer service ProficientDecember 2021Responding to customer situations in a retail setting Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient January 2021Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: ProficientBasic maintenance and repair ProficientNovember 2023Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientFood service: Customer situations ProficientAugust 2023Identifying and addressing customer needs in a food service setting Full results: ProficientAttention to detail ProficientMay 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWork style: Conscientiousness ProficientApril 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientBartending ProficientApril 2022Understanding, pouring, and mixing drink ordersFull results: ProficientCustomer focus & orientation ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientTechnical support ProficientJuly 2023Performing software, hardware, and network operations Full results: ProficientSales skills ProficientJune 2021Influencing and negotiating with customersFull results: ProficientRetail customer service ProficientJanuary 2024Responding to customer situations in a retail setting Full results: ProficientWork motivation ProficientAugust 2020Level of motivation and discipline applied toward work Full results: ProficientAdministrative assistant/receptionist Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientCase management & social work ProficientJuly 2023Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientCustomer service ProficientSeptember 2021Identifying and resolving common customer issuesFull results: ProficientCleaning skills ProficientApril 2024Knowledge of cleaning techniques and processesFull results: ProficientWork style: Reliability ProficientApril 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientTechnical support: Customer situations Proficient September 2020Responding to technical support situations with sensitivity Full results: ProficientWarehouse safety ProficientApril 2022Using safe practices in a warehouse settingFull results: ProficientDelivery driver ProficientApril 2022Interpreting instructions or signs and solving problems Full results: ProficientWarehouse safety ProficientJuly 2023Using safe practices in a warehouse settingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
