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Leader, coach, always willing to learn, hard working and a team playerDouglasville, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceRestaurant General ManagerPizza Hut - Kennesaw, GANovember 2023 to PresentGeneral ManagerMoonlight Pizza - Hapeville, GAMay 2023 to October 2023Genral ManagerRaceTrac Petroleum, Inc.June 2022 to January 2023General Service ManagerPilot Flying J - Jackson, GANovember 2021 to April 2022Operations ManagerWhite Shovel Landscapes - Hartselle, ALJune 2020 to October 2021The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. Ramp AgentWorldwide Flight Services - Huntsville, ALMarch 2020 to March 2021unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others.Shift ManagerChick-fil-A - Huntsville, ALNovember 2019 to May 2020A Chick-fil-A manager regulates day-to-day store operations. As a company with numerous franchised locations, specific duties a Chick-fil-A manager performs may vary by location. Overall, a Chick-fil-A manager performs administrative, labor management, and customer care duties. Administrative responsibilities include maintaining inventory levels, preparing payroll, initiating marketing strategies, and driving store sales. Labor management duties consist of interviewing job applicants, creating work schedules, and motivating associates. Additional Day-to-Day Duties & TasksTo ensure superior customer care, a Chick-fil-A manager must monitor customer satisfaction and resolve customer issues. Mangers may also greet, interact with, and personally serve customers. Additional Chick-fil-a management duties include making bank deposits and ensuring employees follow all safety and health guidelines.Assistant ManagerPopeye's Restaurants - Gurley, ALSeptember 2019 to October 2019Hire and train sales associates to work on the floor as well as in shipping. Allow your knowledge of emerging and consistent trends to inform purchasing and inventory decisions and solutions. Continually advance your product knowledge and that of other employees. Maintain accurate customer records for loyalty program. Manage and evaluate revenue and expense reports. Become liaison with corporate office and use contacts to promote the business and align with brand values. scheduling, hiring and firing. Managed a group of associates Maintained all operations within the store Opened and closed the store at the beginning and end of shifts Performed official money count every shift Upheld a high standard of customer service Managed daily reports of transactions Pursued sales leads to advance store growth Recruited, interviewed and hired individuals who brought enthusiasm to the team General ManagerLifeway Christian Store - Decatur, ALOctober 2017 to June 2019Store managers are in charge of the general operations of a store, making sure it runs smoothly, cleanly and meets any budget or sales goals.A store manager might plan and promote the daily schedule of employees and the business, interview, hire, coordinate and discipline employees, make sure the store is stocked, clean and in proper working order, create and maintain budgets, and coordinate with and report to senior management in the company. Plan, organize, and supervise Bookstore operations to meet profitability objectives. Initiate all bookstore activities, including ordering, merchandising, receiving and inventory.Co-ManagerLifeway Christian Store - Morrow, GAOctober 2016 to October 2017Team AssociateLifeWay Christian Resources - Morrow, GAMay 2015 to October 2016Team Lead/Package HandlerFedEx - Atlanta, GAAugust 2014 to August 2015Security OfficerAlliedBarton Security Services - Alpharetta, GAMarch 2013 to August 2014Health AideVisions Adult Day Care Center - Union City, GAJuly 2012 to December 2012Bagger/CashierFood Depot - McDonough, GAJune 2011 to May 2012Security OfficerGladiator Protective Services - Union City, GAApril 2010 to June 2011 Effectively monitored security during 8 hour shifts Followed Gladiator standard duties and procedures Performed all security functions, including Checking perimeters, check in delivery companies, and made sure unapproved personnel were prohibited. Monitored all points of entry Effectively deterred crime Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Answer alarms and investigate disturbances. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Circulate among visitors, patrons, and employees to preserve order and protect property. Assistant Restaurant ManagerMcDonalds Vineyard Corporation - McDonough, GAAugust 2009 to February 2010Assistant Restaurant ManagerEmory Conference Center Hotel - Atlanta, GAOctober 2007 to September 2008First Assistant ManagerMcDonalds Restaurant, Tomasi Corporation2005 to 2007Second Assistant ManagerMcDonalds Restaurant, Vineyard Corporation - McDonough, GA 2002 to 2005Crew Member/ManagerMcDonalds Vineyard Corporation - McDonough, GA2001 to 2002EducationAssociate in Biblical StudiesAndersonville Theological Seminary - Camilla, GAMarch 2019 to PresentNoneGrand Canyon University - Phoenix, AZ2013 to 2015NoneValdosta State University - Valdosta, GA1999 to 2000High school diploma or GEDSkills Expense Report (3 years) Microsoft Office (10+ years) MS OFFICE (10+ years) Peoplesoft (4 years) POINT OF SALE (10+ years) Customer Service Retail Management Key Holder Scheduling Operations Payroll inventory Training Inventory Management retail sales Team Building Word Microsoft Word Management Practices (10+ years) Hospitality Experience Dayforce iCIMS Workday Ceridian Micros POS Recruiting Kronos Human Resources Talent Acquisition ATS Merchandising Restaurant experience Time management Typing Management Project Management Human Resources Management Oracle Taleo Warehouse Management (1 year) Leadership Restaurant management Inventory control POS Sales Guest services Food safety Budgeting Property management Supervising experience Event Planning Office Management Planograms Interviewing Operations Management Profit & loss P&L Management Conflict management Driving Filing Employee Orientation Microsoft Excel Marketing Research Mentoring Windows Presentation skills Sales support SharePoint Google Suite Microsoft Powerpoint Cleaning (10+ years) Grounds maintenance (10+ years) Continuous improvement Remodeling E-commerce Google Docs Upselling Barista experience Dealership experience Salesforce Outbound sales Analysis skills Hootsuite Social media management Freight Administrative and operational management (10+ years) Business management (10+ years) Administrative experience (10+ years) Cost control Data analytics Employment & labor lawLanguages English - ExpertCertifications and LicensesServSafeOctober 2019 to October 2024Food Handler CertificationAdditional Information16 years of supervisory experience with expertise in training and team building; maximizing customer service and profit gains.Skills: Well versed in Dayforce HCM, Dymamics 365 Retail systems, iCIMS Talent Acquisition Suite, Concur Expense Report, Microsoft Office Suite, MICROS and Peoplesoft and ICIMS. Solid POS skills and versed in PC knowledge. |