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Click here or scroll down to respond to this candidateCandidate's Name
Glendale Resume of ExperienceNew Orleans, LA 70122EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position in which fully utilizes all my Event Planning, Travel and Trip Planning and Advisory skills. A position in which allows me to use any or all my Technical Support, Customer Service, Supervisory, Sales, Real Estate, and Promotional skills along with my Expert Writing Skills. Willing to relocate: AnywhereWork ExperienceCompany Director & Marketing DirectorChozenOne Botanica - New Orleans, LAMarch 2018 to PresentResponsible for ordering, stocking, inventory, financial bookkeeping, sets staff work hours. Knowledge of and Experience in all merchandise and their meanings and uses. Order Completer and Shipping of packages to clients all over including outside of just USA shipping but Worldwide. Responsible for Website Updates, Logo Making, Social Media Advocate and Advertisements and full Marketing of all products such as candles, soaps, incense and many other spiritual supplies. Virtual Service Corporation Manager/Customer Service Arise Virtual Solutions, NationwideOctober 2010 to PresentHire other associates to work with along with me through my corporation for clients such as and or not limited to AT&T, Royal Caribbean Cruise line, and Intuit/ TurboTax as both sales and customer service representatives.Medical Billing SpecialistAlpine Access/Sykes Enterprises - Tampa, FL2016 to 2018As a Medical Billing Specialist, I was responsible for answering patient calls regarding their bills, insurance EOBs, payment plans, etc. I was also responsible for monitoring data entry of patient demographics and charges and reviewing accounts for additional information needed for billing. AppleCare Tier1 iOS AdvisorKelly Services - Troy, MI2015 to 2016Assisted Apple customers with Technical Support for all Apple manufactured products, software and applications and third-party partners. Provided technical support through screen share, chat and over the phone. Worked for 60 hours and more per week from private home office with little to no supervision. Also had to upsell products and services including Insurance, but not limited to. Sales and Customer Service RepresentativeTeleflora - Los Angeles, CA2013 to 2015Assisted customers with placing, correcting and cancelling orders. Telephone sales and assisted customers with locating nearby local florist and placing orders for the clients. Sales Representative for 800-Flowers/Fannie MaySutherland Global Services - Rochester, NY2014 to 2014Assisted Fannie May customers with placing, correcting and cancelling orders. Telephone sales of Fannie May products.Customer Service/Sales and Technical Support Representative Sutherland Global Services - Rochester, NYSeptember 2012 to August 2013As a Representative for Cox Communications my duties made me Responsible for fixing all Cable, Video, Virus Software and other Cox Communication technical support issues. Also did Competitive Selling with commission per sales with a high sales rate over average per month sales quota. Social Policy Examiner WriterExaminer.comFebruary 2006 to December 2012Article writer mainly for social policy topics and other worldwide social issues. Office AssistantProvidence Church - Colony, TXSeptember 2005 to June 2007Responsible for all office duties including: Data Input, Appointment Setting, Answering Phones, Event planning and all other office and/or church personnel duties. With little clean up duties.Cashier/Customer Service RepPay-Less Tobacco Store - New Orleans, LAMarch 2002 to August 2005Assisted customers with tobacco products, cash handling, inventory, and Product ordering. Tax PreparerFast Tax - New Orleans, LADecember 1999 to June 2005SeasonalPrepared and electronically filed both state and federal tax returns, amendments and other tax related documents for clients.Hostess/CashierHouse of Blues - New Orleans, LAJanuary 2001 to March 2002Assisted customers with venues latest clothing style, Inventory and cash handling. Greeted and Assisted guest as they entered the venue.Customer Service/ Sales AssociateMacy's Department Store - New Orleans, LASeptember 1999 to April 2001Vault work, inventory, Sales Associate, gift wrapping, cash handling, customer consultations, and packaging.Customer Service RepresentativeEntergy - New Orleans, LAJanuary 1999 to October 2000Assisted residential customers with billing inquires, medical emergencies, outages, reconnects, negotiating, and new service. Customer Service RepresentativeStandard Coffee Company - New Orleans, LAJune 1998 to January 1999Assisted customers with new accounts, ordered products for shipment, data input, telemarketing, and route dispatching.EducationHigh school or equivalentLiberty UniversityPresentSkills Customer service Clerical Marketing Marketing Strategy Google Analytics MS Office Salesforce Social Media Marketing SEO Indesign search engine optimization Digital Marketing Event Planning Public Relations Advertising Graphic Design WordPress Adobe Creative Suite Branding iOS Floral Design Social media management Writing skills Email marketing Fundraising Adobe Photoshop Adobe Illustrator Management Copywriting Google Suite Email marketing Technical support Branding Clerical experience Digital marketing Graphic design Tax experience Adobe Creative Suite Cash register Negotiation Salesforce Social media management Telemarketing Cash handling Marketing Upselling Sales Customer service Data entry Public relations Facebook Advertising Adobe Photoshop Google AdWords iOS Adobe Illustrator Barista experience Coffee experience Cash register Organizational skills Microsoft Office Event planningCertifications and LicensesCompTIA Network+CompTIA Security+MCPDriver's LicenseAssessmentsSales skills ProficientMay 2022Influencing and negotiating with customersFull results: ProficientSocial media ProficientFebruary 2022Knowledge of popular social media platforms, features, and functions Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLS Admin - Clerical (16 Years' experience) Customer Service (16 Years' experience) Marketing/ Promotions (10 Years' experience) Total years' experience: 16+Years |
