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Click here or scroll down to respond to this candidateCandidate's Name
Assistant Program Manager - Sales Operations LeaderPHONE NUMBER AVAILABLE EMAIL AVAILABLE Waterford, MI Street Address
Sales Reporting Trailblazer: Transforming the Sales Operations Landscape with Innovation and Customer-Centric Solutions.PROFESSIONAL OBJECTIVEA results-driven Sales Reporting Analyst with a strategic vision, seeking advancement to the role of Sales Operations Leader: Assistant Program Manager at General Motors. Currently contributing to GM's success, assuming various responsibilities of the Assistant Program Manager role and guiding cross-functional teams. With a proven track record of contributing to the development and execution of sales strategies aligned with organizational goals, I am skilled in working collaboratively with various departments, leveraging technology, and effectively communicating sales insights to diverse audiences. I bring a commitment to innovation, understanding customer needs, and contributing to customer-centric sales strategies. My understanding of financial metrics has been instrumental in financial planning and budgeting processes, and I am known for addressing challenges in sales operations, and driving process improvements.Core Competencies:Sales Analysis, Reporting, & Forecasting IBM Cognos Data Extraction Product Management Microsoft Excel VBA & Macros User Acceptance Testing Office Suite Advanced Proficiency Automotive Industry Proficient Resource Planning Dynamic Project Management Audience Segmented Presentations Customer-Centric Approach Innovation & Creative Solutions Financial Acumen Business Analysis, Management & CRM Market Knowledge Training Written/Oral Communication & Expression Cross-Functional Collaboration Leadership Adaptability Complex Problem-Solving Interpersonal Skills Team Building Quantitative Orientation
EDUCATIONBACHELOR OF BUSINESS ADMINISTRATION Computer Information Systems Baker College Clinton Township, MI 03/2003CAREER ACHIEVEMENTSCollaborates with 5+ GM program managers on major development requests, aligning operations with strategic goals, and propelling innovative and customer-centric solutions to sales operations.Coordinates a crisis prevention initiative for a team of 8 GM sales professionals, demonstrating strategic leadership, and facilitating the demands of sales operations after our superiors unexpected leave of absence, meeting project deadlines 100% of the time.Innovated 20+ GM sales reporting processes during COVID-19, ensuring 100% accuracy and enhancing remote productivity.Collaborated with GMs team lead to craft 25+ standardized data loading reports for 10+ countries, optimizing cross-functional communications and file review timelines, improving project turnaround to less than 24 hours.Revamped GMs sales reporting sources for 8 countries, optimizing data and time management for uploads, promoting a data sharing system that translates clearly for 5+ stakeholders.Transformed raw data into actionable insights for Allegis Global, enabling the Program Management team to enhance client interactions and identify data trends. Utilized VBA in MS Excel to develop macros, resulting in a 25% increase in reporting accuracy.Orchestrated the creation, validation, and management of multimillion-dollar invoices through SAP for a global HP account, showcasing meticulous attention to detail and ensuring 99% reporting accuracy.Achieved 100% service level agreement compliance rating at HP, adhering to contract specifications and saving the company hundreds of thousands of dollars in potential fines.Trained 1,000+ AV supplier contacts to navigate the Engineering Specifications Update System, sharpening their understanding.Reinvented the strategic planning of an AV multimillion-dollar automated reporting contract, delivering innovative solutions, optimizing communications, and meeting project targets for 10+ buyer teams after the initial company pulled out without warning.WORK EXPERIENCEGENERAL MOTORS (AQUENT) Sales Reporting Analyst Detroit, MI 03/2017 PRESENTDirects comprehensive initiatives to enhance data integrity and reconciliation processes, resulting in a 20% improvement in accuracy.Backs a cross-functional team of 8 in producing impactful reports and publications, demonstrating strategic leadership.Achieves a 30% increase in efficiency by meticulously documenting assigned process area activities with meticulous attention to detail.ALLEGIS GLOBAL SOLUTIONS Business Analyst Troy, MI 05/2016 03/2017Spearheaded the improvement of reporting processes, eliminating manual steps, and reducing human error by 30%.Leveraged Microsoft Power Query to rewrite and simplify complex processes, streamlining reporting workflows.HEWLETT PACKARD (HP) Financial Analyst Pontiac, MI 10/2014 05/2016Led the documentation of 10+ business processes, serving as a pivotal liaison between clients' invoicing teams and HP operations.Implemented VBA macros automation in MS Excel, resulting in a 20% reduction in production times for client invoice billing reports.Identified and developed 10 complex data validation processes, ensuring adherence to contractual billing requirements 100% of the time.KELLY IT SERVICES Data Analyst Troy, MI 11/2012 10/2014Propelled the successful launch of 10+ Vendor Management Systems, both externally for customers and internally.Oversaw data mapping initiatives and utilized advanced Excel skills and VBA for data extraction, transformation, and summarization.Modified Macros to optimize the functionality of the Data Management tool, resulting in a 15% improvement in efficiency.HEWLETT PACKARD (HP) Invoicing Analyst Pontiac, MI 04/2007 08/2012Analyzed global billing requirements, creating ad hoc reports, and documenting business processes for continuous improvement.Pioneered the development of a database to streamline the analysis of large invoicing datasets, increasing efficiency by 25%.Managed VBA code for automated invoices, rewriting the system with 100% accuracy, overseeing UAT Testing to reduce omissions.ARVINMERITOR (AV) Procurement Analyst Troy, MI 08/2002 04/2007Managed the Strategic Sourcing Data Warehouse to deliver supplier information, achieving $1M savings and a competitive advantage.Demonstrated strategic leadership by reducing lead time for correcting website registration errors by an impressive 50%.Created Electronic RFQs for 5 buyers, contributing to streamlined procurement processes, and reducing quoting errors by 55%.SKILLS AND ABILITIESTECHNICAL SKILLS: GSRA (IBI) Power Builder Experience Production Resource Management Mathematics Economics & Accounting Invoice Processing Business Analysis Financial Analysis Data Analysis Personnel Management Audit Preparation Monitoring
SOFT SKILLS: Active Listening Influence/Persuasion Fluency of Ideas Attention to Detail Integrity Independence Speech Clarity Stress Tolerance Self-Control Persistence & Resilience Inductive & Deductive Reasoning Sound Decision-Making Service-Orientation Social Perceptiveness Critical & Analytical Thinking Time Management Negotiation |
