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DOMINICKSLIGARDS Trenton, MI Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYHardworking crew member offers great customer engagement and service skills. Works well with minimal supervision and promptly completes all tasks. Reliable team player with positive personality willing to work in fast-paced environments.SKILLS Drive-Thru Operations  Beverage Preparation  Safe Food Handling Cooking  Customer EngagementEXPERIENCECrew Member September 2021 - CurrentMcDonald's Trenton, Michigan Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift. Kept wait times low with smooth management of order taking and payment processing. Delivered exceptional service to every guest with consistent use of company-customer relations strategies. Kept wait times low through fast order taking and payment processing. Personalized guest experiences, going extra mile to satisfy customer needs. Prepared hot, fresh food to meet brand standards. Delivered timely service and performed sanitation tasks. Assisted guests to select menu choices, review club cards and participate in add-on sales. Cleaned, swept and mopped food preparation and FOH areas. Prepared foods to menu standards, safety policies and company procedures. Displayed proper image to customers and adhered to company dress code and uniform standards. Supported various counter stations based on demand. Maintained high cleanliness and adhered to health code standards. Filled up stations with cutlery, sauces and napkins. Worked closely with managers and fellow crew members to prepare orders. Upheld high professional standards to achieve performance targets. Prioritized and completed time-critical tasks. Presented order within [Number]-minute time frame. Created cold drinks and dessert beverages using machines or hand-blending methods. Completed food orders with correct relishes and garnishes. Communicated with kitchen personnel about special requests and shortages. Prepared sandwiches and salads for sale to customers. Processed accurate payments using [Type] register system. Complied with food safety and sanitation regulations for [Type] establishment. Maintained sufficient and fresh coffee and tea for customers with regular brewing. Arranged food in attractive displays to encourage sales. Met health code requirements by staying on top of regular cleaning work and following guidelines. Checked dining space for spills, discarded items and customer needs. Greeted guests, answered menu questions and delivered excellent customer service. Distributed completed food to serving team for delivery to customers. Scrubbed and polished counters, steam tables and equipment. Served fresh, delicious food within promised timeframes. Satisfied customers with fast, friendly and knowledgeable service. Used slow periods to stock supplies and prepare ingredients. Protected customers from cross-contamination and infection risks with regular sanitizing. Trained junior team members in food handling and customer service procedures. EDUCATIONDiploma June 2022Trenton Public Schools, Trenton, MichiganLANGUAGENativeEnglish