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EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional ExperienceChesapeake Treatment Center Baltimore.MarylandAdministrative Assistant/Librarian Nov 2023-CurrentAnswer phoneCopy documentsPrintScanDistribute books/logging in and outMaintain confidential recordsOrder suppliesAttend Treatment Team MeetingsAll other duties as requiredMinutes of meetingsRobert Half Office Team.(Temp) Baltimore, MarylandFront Office Clerk EEOC. August 2023-Nov 2023Front Office ClerkGreeted all clientsAssistants with online portalAssisted with hard copy claimsResearchedAnswered multi phone lineInput confidential information into systemRobert Half Office Team.(Temp) Baltimore, MarylandAssistant to COO PHR MAY 2023-August 2023Manage all aspects of the calendarCopy documentsPrintScannedManage emailGreet customersCollaborate with colleagues on TEAMS or ZOOMAll other duties as neededBaltimore County Public School System Catonsville, MarylandSubstitute English Teacher September 2021 CurrentTeach ELA to 12th graders, reading, writing, research, and essayBaltimore County Public School System Baltimore, MarylandOffice Assistant November 2019 June 2021Managed the office calendar.Answer multi-phone line and routing calls to others as necessary.Tracked attendance records by way of SIS and maintained student records with any changes in information.Registered students as necessary.Welcomed visitors and assisted with all other office duties as needed.Baltimore County & Baltimore City Public School System Baltimore, MarylandSubstitute Teacher September 2017 November 2019Substitute teaching K-12 all subjects as assigned in the Baltimore County Public Schools.Providence Baptist Church Baltimore, MarylandTrustee/Night Attendant September 2016 November 2019As night attendant I am responsible for securing all church entrances, setting up for meetings five days out of a week, answering phones, making certain that members have what is necessary for any given day and for closing of the church each night. There are other duties as assigned.Robert Half Baltimore, MarylandOffice Assistant 2014 2016Under collaboration with the Office Team have worked as an assistant in Property Management Corporations, several offices as an assistant to management, at the Broadway Services Corporation in the HR Department performing all duties of the office that include application, fingerprinting, and other confidential intaking of information on a daily basis.Coppin State University Baltimore, MarylandExecutive Administrative Assistant/Institutional Advancement/Records & Registration Dept. PHONE NUMBER AVAILABLECollaborator:oCollaborated with office teams and different departments that included Enrollment Management and Academic Affairs; to ensure the smooth workflow and efficient organization of operations.oAccountable for all operations of busy office, including creation of filing system for the Records and Registration Department and for the department of Operations; Issued student enrollment verifications to many sources including other schools, businesses, and many others in a timely fashion, created outgoing business letters for day-to-day operations, created inter-office memos, provided extensive research for the departments and other tasks as needed.Calendaring: Planned all meetings and travel arrangements for the CEOResearch: Investigated and analyzed client complaints to identify and resolve issues.Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying confidential information, and scanning documents for interdepartmental use.Customer Service: Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations, and resolving problems to maximize efficiency.Volunteer ExperienceVolunteered at Providence Adult Day Care Baltimore, Maryland2000 2002Volunteered at Fishes & Loaves Baltimore, Maryland2010 2015EducationCoppin State University Baltimore, MarylandMEd Rehabilitation CounselingCoppin State University Baltimore, MarylandBS Social WorkInternship The Renaissance Center at Winters Lane Baltimore CountyCounseling SA, Children, UE, and Sex Abuse Victims 1 yearSkill HighlightsExcellent communication skillsCritical thinkerSelf-starter with professional mannerOrganizational SkillsProofreaderDictationInternet ResearchAnalystData EntryMicrosoft Office |