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Click here or scroll down to respond to this candidateCandidate's Name
Member Experience AdvisorNashville, TN 37207EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCSR 1Elevance Health - Nashville, TNPresent Maintained exceptional customer service standards Processed payments, including sales and refunds Maintained inventory according to company procedures Customer Service RepresentativeCloudOne - Nashville-Davidson, TNMarch 2022 to August 2023 inbound/outbound calls Sells Vehicle buy back program Maintained exceptional customer service standards Member Experience AdvisorNationsBenefits - Nashville, TNNovember 2021 to March 2023 Maintained exceptional customer service standards Processed payments, including sales and refunds Maintained inventory according to company procedures EVS HousekeepingVanderbilt University Medical Center - Nashville, TN September 2020 to September 2022Cleaning and sanitizing the hospital.HostBig Bad Breakfast - Nashville, TNOctober 2019 to May 2021Manage guest wait times guest servicesHost/ServerMargaritaville Nashville - Nashville-Davidson, TNSeptember 2016 to September 2019Responsibilities: Manage guest wait times, guest service, guest seating, and table setting. Handled a high volume of customers regularly Greeted diners Took and memorized orders Prepped lunch, dinner and orders Served food Checked on diners and guests frequently Cleared tables Processed transactions Cleaned and sanitized bar, restaurant and dining room Worked at a bar and restaurantSupervisor: Abby Barnes (615) 613-1889CashierWalmart Supercenter Nashville - Nashville-Davidson, TN April 2012 to January 2014Responsibilities: Completed cash, check, and credit card transactions, issued receipts, refunds, credits, or change due to customers, and maintained a cash drawer. CashierKroger - Nashville-Davidson, TNNovember 2011 to April 2012Responsibilities: Customer service, customer transactions, and cash drawer maintenance. Sales Associate RossDress for Less - Nashville-Davidson, TNJuly 2011 to April 2012Responsibilities: Customer service, cash drawer maintenance, sales transactions, sales promotions, and merchandising.CashierWalmart Supercenter Alexandria - Alexandria, LAApril 2008 to July 2009Nov 2010-Aug 2011Responsibilities: Completed cash, check, and credit card transactions, issued receipts, refunds, credits, or change due to customers, and maintained a cash drawer. EducationHigh School DiplomaAlexandria Sr. High School - Alexandria, LASkills Expo Busser Waitress Host Hostess Front Desk Guest Services English Restaurant Experience Environmental Services Serving Experience Cleaning Experience Hospital Experience Retail Sales POS Food Service Food Safety Cash Handling Windows Live chat HIPAA Customer service Front desk Guest servicesAssessmentsRetail customer service ProficientOctober 2022Responding to customer situations in a retail setting Full results: ProficientAttention to detail CompletedFebruary 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedCustomer service CompletedOctober 2022Identifying and resolving common customer issuesFull results: CompletedCall center customer service CompletedFebruary 2023Demonstrating customer service skills in a call center setting Full results: CompletedBasic computer skills ProficientFebruary 2023Performing basic computer operations and troubleshooting common problems Full results: ProficientCustomer focus & orientation CompletedNovember 2021Responding to customer situations with sensitivity Full results: CompletedCase management & social work ProficientMarch 2023Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientWarehouse safety ProficientOctober 2022Using safe practices in a warehouse settingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
