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Click here or scroll down to respond to this candidateCandidate's Name RESUMEEMAIL AVAILABLEPHONE NUMBER AVAILABLEMurfreesboro, TennesseePROFESIONAL SUMMARY:Highly trained professional with a background in Insurance, Transportation, and Court Reporting STATE FARM (1994-present)Subrogation Department - Daily contributing a shared focus on customers and exhibit a high level of effort and commitment for the Subrogation department motivated to achieve and demonstrate responsibilities. I hold a Florida State Claims insurance license. Duties include readily available to assist team members and customers (agents, policyholders, other insurance companies) providing claims process of claims.Document all findings in concise reports, examine photographs, estimates, police reports, rental bills, two bills, all monies paid out on our insureds vehicle.Produce outgoing letters to insures and attorneys and producing demand packages to other insurance companies providing all supporting documents supporting our insureds providing the liability on claimants and seeking to recover all payments made by State Farm Insurance and the insureds deductible.Courses/training in Diversity and Inclusions, critical thinking, decision making, problem solving, time management, mandatory and compliance training to comply with applicable laws, regulations, and other authoritative guidance, prevent harassment and bullying in workplace, code of conduct, information, security awareness, retention program, workplace violence awareness, communication skills, integrity, ethical standards. Good customer service skills, billing, problem solving, ability to multitask, Outlook, Word, Excel, attention to detail and accuracy aAbility to learn and use new software, energetic and team oriented, good verbal and written communication skills WORD PROCESSINGTranscribed letters and statements of insureds from insureds, attorneys offices following accidents of vehicles and/or fire damages to our insureds property.CATASTROPHIESix weeks in Louisville, Kentucky following major storm damage in a temporary claim processing site providing focus on customers and deliver the highest quality service listening to and understanding ur customers needs delivering what we promise. producing reports following rom information collected of surveys and from inspection forms and damage reports collected to work toward recovery assisting claim representatives and producing reports for damage surveys and setting new claims up. COMMERCIAL AND PERSONAL FIREFiling of police reports and evidence following fires to personal properties and businesses, determine cash values of property at time of loss, estimated cost of repairs and replacement of property damage and any further investigation needed to confirm it was not arson reviewing police reports, and requesting recorded statements be taken from insured or any other parties.. SCHNEIDER NATIONAL CARRIERS TEAM REPRESENTATIVE 1993-1994 NISSAN ACCOUNT AT SMYRNA, TENNESSEEManaged incoming and outgoing workloads responsible for data entry into transport management system including delivery orders and delivery appointments. Work directly with drivers on obstacles that can arise due to terminal related delays Followed all protocols with regards to company serving drivers with roadside assistance in times of breakdown, reassigning loads to other teams to keep the freight moving to/fron the company being transported. Print, scan and file out-gate paperwork providing a copy to the drivers. EDUCATIONMTSU Busines program completed for court reporting 1991 Florida Claims License currently active |
