| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateProfessional SummaryProject Coordinator with a strong background in business operations, experience in overseeing sensitive documents, and training new teammates. My leadership skills and attention to detail are evident in roles where I enforced policies and resolved customer service issues. My education in IT and Business has equipped me with a well-rounded skill set for various roles in the industry. Possessing a high-level ability to adapt to change. A restorative individual empowered by problem solving skills to resolve difficult situations.SKILLSDetail OritentedCandidate's Name
CommunicationCustomer ServiceResearchProblem solvingAdaptabilityProductivityEXPERIENCEHertz Rental Cars, Hartfield-Jackson ATL International Airport Feb 2022- Dec 2022Customer Service AgentGreeted customers and directed them to their vehiclesAssisted customers with their needs and inquiriesProvided knowledge of rental policies and proceduresPaid attention to detail in completing paperwork and rental agreementsProvided excellent customer service and resolved any issues or complaints promptlyCollaborated with team members to ensure smooth operationsUpsold additional services or products to customersImplemented safety protocols to ensure customer and employee well-beingHandled inquiries and reservations efficiently during high frequency business hoursGlobal Experience Specialists, Las Vegas, Nevada May 2021-Oct 2021Electrical CoordinatorProcessed electrical orders then entered remarks to assist in correcting service issues on the show floorUpdated spreadsheets to maintain exhibitor list and booth informationPreformed various booth check reports to confirm that clients remain in compliance with companyReviewed electrical floorplans ensuring each one contains all necessary componentsManaged the electrical service desk and assisted with logics.Maintained an updated traffic log of the exhibitors and requests made throughout the dayCommunicated with exhibitors disputing electrical billing and resolved concernsBank of America, Concord, CA Aug 2019-Aug 2020Commercial Real Estate Loan Operations InternVerifying commercial customers property taxes daily to ensure they arent delinquent, keeping bank in complianceProcessing over 100 rate rollovers monthly using our Icon system to ensure high customer satisfactionResponsible for daily delivery of correspondence from UPS, USPS, and FedEx to a team of 30+ individuals ensuring time efficient customer serviceSolely responsible for ordering and maintaining office supply inventorySmart and Final, Oakland, CA March 2018 Aug 2019Cashier / Customer ServiceMaintained asset protection by calculating 500 dollars per hour and observing surroundings each day for my division to result in overall customer safetyShowcased high level of customer service to every customer, which led to return businessMemorized location of items and over 300 store codes to keep store flow moving at a steady paceGood Paper, San Francisco, CA Aug 2017- Feb 2018Project CoordinatorManaged over a dozen projects by facilitating meetings to collaborate on ideas for trade shows showcasing companys brandParticipated in weekly business meetings utilizing note taking skills to document information to report to team ensuring that entire team is notified of any updates on projectsOverseen roughly 100 inventory shipments daily using tracking log to verify orders and miss shipmentsUpdated a minimum of 30 documents daily and Collaborated with local and international partnersTrained new teammates on company policies, procedures, and how to operate systems to maintain copay work flowEDUCATIONDiablo Valley College, Pleasant Hill, CA Graduated July 2019YearUp, Bay Area Earned recognized certificate in IT & Professional Development |
