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Click here or scroll down to respond to this candidateManjunatha Reddy Email: EMAIL AVAILABLELinkedin: LINKEDIN LINK AVAILABLE Phone: PHONE NUMBER AVAILABLESUMMARYHaving 13 + years of overall experience and experience on Salesforce End-to-End Design, Configurations, Proficient knowledge with Complex Customization which business demands for the multiple Projects on Sales cloud, Service cloud and Community cloud.Experience with Sales, Service Cloud and community cloud functionalities that include Administration, Configuration, Customization.Proficient in analyzing business requirements, Entity Relationship Diagram (ERD) and implementing them to Salesforce objects, Master-Detail relationships, Lookup relationships.Proficiency in SFDC Administration like creating Profiles, Roles, Users, Page Layouts, Fields, Record Types, Custom Settings, Custom Labels, Translational Workbench.Knowledge to handle VisualForce (Page, Components), Apex Language (Apex Class, Apex Trigger, Test Class), SOQL using Salesforce.com.Expertise in SFDC Development using Lightning Application, Apex Language, Apex Classes, Controllers, Triggers, Aura Components, Lightning web components, Apex Web services, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows.Experienced in building Reports, Dashboards, and Report Types for different user profiles based on the need in the organization.Designing automated processes to improve efficiency in business operations.Analyzing, Gathering and preparing business requirement documents by interacting with the Business Users, Clients, Stakeholders.A very good team player with the ability to work independently, a competent, co-operative and result-oriented IT consultant possessing excellent interpersonal, written and oral communication skills.Involved in communicating, understanding & documenting the work efficiently with Clients and Team members.Experience of working with web technologies such as HTML, CSS, Java Script, JQuery and Angular JS.Experience in delivering software solutions using agile methodologies and practices with proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivityTECHNICAL SKILLSCRM Salesforce.com.Salesforce.com Salesforce Configuration, Automation, Customization and Deployment.Programming Languages Apex, VF Pages, Aura, LWC, HTML, CSS, JavaScript, Jquery, AngularJS.Tools Apex Data Loader, vlocity, Workbench, Apttus CPQ, Apache ANT, Auto rabbit,Mulesoft integration,Source tree & CopadoCERTIFICATIONSSalesforce Certified Platform Developer I.Salesforce Certified Administrator [ADM-201].Salesforce Sales cloud Consultant.PROFESSIONAL EXPERIENCECognizant Technology solutions.Client: Carefirst BlueCross BlueShield Location: Bangalore, India.Role: Technology Architect Duration: July 2023 to May 2024Description:CareFirst BlueCross BlueShield is a health insurance provider serving 3.5 million individuals and groups in Maryland and the Washington metropolitan area. It has dual headquarters in Baltimore, Maryland and Washington, D.C.Roles and Responsibilities:Created custom Appointment Scheduler App.Streamlined workflow by developing and launching comprehensive technical architecture solutions that encompass multiple platforms and seamless integration across systems.Articulate design considerations, risks, trade-offs, benefits, and recommendations for a technical architecture.Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.Experience with setting up Appointment scheduler data Models.Cognizant Technology solutions.Client: Aetna Location: Bangalore, India.Role: Technology Architect Duration: July 2021 to June 2023Description:Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers and health care providers. Aetna management is transforming the health care experience using predictive analytics, personal outreach and local access through CVS Health. Aetna engages members in a more proactive, preventive and connected way. This approach offers improved health and lower costs on investment.Roles and Responsibilities:Work with Product Owner to understand requirements and prioritize development/enhancement requestsStructure, plan and lead design sessionsPrioritize development and enhancement requests for the salesforce work-stream.Created modern Enterprise Lightning Apps combining Lightning web components, Lightning App Builder and Lightning web Component features.Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.Involved in daily standup meetings, Scrum. This resulted in a good solution to the business requirement.Accenture Location: Bangalore, India.Client: SAP Concur: Duration: Feb 2020 to Jan2021Role: Application Development Team Lead.Automate expenses from receipt to reimbursement. Automating the expense management process and eliminating the errors, paper and procedures that go with it frees up the employees and gives more control over compliance and costs. Users can quickly take a picture of receipts, submit expense reports from any mobile device, and keep productivity on track. Its the expense management software that your company needs to streamline business travel expense processing and business expense tracking.Roles and Responsibilities:Involved in developing Call-center applications.Work closely with Product Owner and Project Manager to provide progressupdates and ensure the management of any delivery risks or issuesStructure and lead prototype demos and collect feedback from ProductOwner.Minimized code in JavaScript Controllers by adding reusable functionsin Helper Component.Good Experience on Salesforce Lightning. Experience in third partyintegration with ERP (Sales Cloud, Service Cloud).Created multiple Lightning Components, added CSS and DesignParameters that make the Lightning component look and feel better.Ensure quality of development done by internal or external teamsDefine the strategy and guidelines for the Salesforce technical landscapeAccenture Location: Bangalore, India.Client: KONE Duration: Jan 2021 to Jul 2022Role: Application Development Team Lead.As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. In 2020, KONE had annual sales of EUR 9.9 billion, and at the end of the year over 60,000 employees. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.Roles and Responsibilities:Developed batch interfaces and processes to integrate Salesforce.com with external systems.Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.Created workflow rules and defined related tasks, Time-triggered tasks, email alerts, field updates to implement business logic.Gathered user and functional system requirements via workshops, interviews and workflow storyboards and working with stakeholders and project teams to prioritize collected requirements.Developed Java Script methods for doing two actions on a single button click, to overcome the Salesforce limitations.Cognizant Technology solutions.Client : Emblem Health services Location: Bangalore, India.Role: Technical Lead Dec 2018 to Jan 2020Description:Emblem Health is one of the United States largest nonprofit health plans which provides managed care services to Medicaid, Family Health Plus and Child Health Plus enrollees.Roles and Responsibilities:Coordinated business process review meetings with multiple teams to establish standardized workflow processes.Creating dashboards to present the reports according to the user profiles.Worked on front-end development by using Vlocity dataraptor, cards and omniscripts.Building Complex and Reusable components in Vlocity.Optimize and improve the overall runtime of Omniscripts, Dataraptors .Worked on migration of Vlocity components using data packs and managed connected orgs.Developing Apex Triggers, Apex Classes and Test Methods and maintaining roles, profiles and user accounts.Developing Complex Apex Batch Jobs and changes to the existing Jobs for better Performance.Providing Support to Day-to-Day issuesDeveloped and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.Communicate with project managers, product managers, administrators, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment.Cognizant Technology solutions.Sunrun India. Location: Bangalore.Role: Technical Lead Dec 2017 to Dec 2018Sunrun is the largest dedicated residential solar company in the United States. Sunrun helps homeowners get solar energy that is perfect for their home and lifestyle, simply and quickly. Sunrun Inc. is a United States-based provider of residential solar electricity. Sunrun project is to track the solar system installation process from end-to-end. Monitor customers solar system's production by day, week, month & yearDescription:Involved in Proposal lifecycle, where Customer needs to sign the customer agreement.Customers utility bill needs to be uploadedSite Audit needs to be scheduled successfullyCredit check is required if the deal is not customer owned The Sales Rep and the Sunrun Operations specialist should counter-sign the customer agreement Customer needs to sign the customer agreement.Customers utility bill needs to be uploadedSite Audit needs to be scheduled successfullyCredit check is required if the deal is not customer ownedThe Sales Rep and the Sunrun Operations specialist should counter-sign the customer agreementRoles and Responsibilities:Involved in developing VF pages, apex classes and triggers.Involved in deployment using apache ANT and source tree.Configure and Set up relationship between various objectsDefining Validation Rules, Configuring Workflow rules.Developing Apex Classes and Triggers, as well as test classes for all custom developmentCustom user interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web ComponentsUse Salesforce APIs to integrate with other systems used in the organisationAdhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development.Greynubo Consulting LLP.Client: General Electric (GE) Location: Bangalore, India.Role: Software Developer June 2017 to October 2017Description:Project Objective: Apttus delivers category-defining software that drives the vital business process between the buyers interest in a purchase and the realization of revenue. Delivered on the worlds most trusted and comprehensive cloud platform, the Salesforce Platform, Apttus Quote-to-Cash solutions increase sales and maximize visibility and control. Applications include Configure-Price-Quote (CPQ), Apttus patent pending X-Author technology enables Microsoft Office to be a user-interface with full interaction and control between Salesforce and Microsoft Office. Completed CPQ certification. Worked for GE Renewables project, worked for GE wind POC and worked for GE Hydro services, involved in creating Price Lists, Products, Categories, Bundles, Options, Option Groups, Attributes, involved in developing Angular pages, VF pages and triggers.Roles and Responsibilities:GE Renewables:Tailor the CPQ solution to meet the unique needs of renewable energy projects, including pricing and product configuration for wind and hydro services.GE Wind POC:Develop proof of concept (POC) configurations to demonstrate the capabilities and benefits of Appttus CPQ for wind energy solutions.GE Hydro Services:Configure and manage complex bundles and options for hydroelectric services, ensuring accurate pricing and quote generation.Proficiency in Salesforce platform, including Apex, Visualforce, and Lightning components.Strong knowledge of Appttus CPQ configuration and customization.Experience with Angular development for custom UI components.Familiarity with Apttus X-Author technology for Microsoft Office integration.Bhilwara info technology LimitedClient : HEWLETT PACKARD Location: Bangalore, India.Role: Software engineer February 2016 to June 2017The Global Service Desk is one of the biggest projects in the world. The Global Service Desk supports desktop, mobile, and wireless users with a single point of contact for all questions and problems, taking full ownership of each problem or question from the moment it reaches the service desk until it is resolved. Designed for clients with complex support requirements, the GSD increases focus on Level 0 support, problem avoidance, and continuous improvement. It brings consistent processes to the support function while leveraging the HP best-in-class global infrastructure, people, processes, and proven experience to deliver a service desk solution with the quality you need to support your user community Designed and developed a Notification engine, which sends a notification to HPE account team members, shared users, owners of the record who shared. Involved in developing a VF page where in HPE account team members information will be displayed on the page, did customization in order to display details and to select required HPE account team-members and save, Implemented trigger framework for writing trigger. Created classes, VF pages, which are part of the service cloud, involved in resolving long running transaction issues in classes and test classes, involved in writing test classes and covering the code, improving the code coverage for existing classes whenever changes are done to the classes.Roles and Responsibilities:Gathering the functional requirements from the business users and attending the meetings with clients.Created Custom Objects, Validation Rules, Formula fields, Page Layouts, Record Types, Public Groups, and Queues. Created Workflow Rules, Email Alerts, Field updates to implement business logic.Defined Lookup, Master-detail relationships on the objects to establish.Designed and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.Customized tabs for among different business user groups and business centers.Implemented tabs in the visual force page.Customized page layouts for Contacts and Accounts depending upon user Roles and Profiles.Customized page layouts for Opportunity, Contacts and Accounts depending upon user Roles and Profiles.Configuring Page Layouts, Record Types, Managing Fields and their dependencies, Tabs, Search Layouts and Button Links.Configure and set up relationships between various objectsAccenture Location: Bangalore, India.CLIENT: Verizon February 2012 to Oct 2013ROLE: ProvisionerThe organization needed a Force.com cloud application which could have a login screen using which multiple users can login. Custom objects such as Call-record and custom-users are created. Apex code is written to control what specific users can or can't see. Visualforce was used to create custom user interfaces as per the client's business needs. Implemented the different functionalities in the application such as search functionality, edit functionality without using inline-edit, logout, calculating the age of customer, uploading the customer's document, creating check boxes to know to what part of the world a customer belongs to. Workflow and approval processes were put in place to automate relevant business processes such as triggering alerts, submitting for executive approval. Detailed Custom Reports (with filters, conditional highlighting, subtotals, and charts) and Dashboards (with different components on a single page) were created to facilitate data overview.Roles and Responsibilities:Involved in SFDC configuration,Customization, programming with APEX Class / Triggers / VisualForce, SOQL, SOSL andimplementing new instances of Salesforce.com application from scratch.Involved in building frontend pages using JavaScript, JavaScript framework such asJQuery, AngularJS, etc.CSS CorpClient: HSBC Location: Chennai,IndiaRole: Application Engineer March of 2011 to Jan 2012.Participated in requirements gathering from clients, estimating the number of hours required for the development work.Worked on multiple projects, designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.Worked on Salesforce standard objects like Accounts, Contacts, Opportunities, Products, Pricebooks, and Opportunity LineItems etc.Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality.Sutherland Global servicesClient: Acer Location: Chennai,India.Role: Technical Support executive. Nov 2008 to Feb 2011Involved in the analysis, design, and development and testing phases of Software Development Lifecycle (SDLC).Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.Created workflow rules and defined related tasks, email alerts, and field updates.Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.Having good experience with custom settings to develop the auto search functionality in salesforce.com.Perform administration tasks as needed, managing custom fields, integration and data cleanup.Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into Quest Salesforce.com instance.Worked on workflow rules & approval processes.EducationB.SC (CSE) 2007 from S.K. University, Andhra Pradesh, INDIA.Search Results |
