Candidate Information Title Operations Supervisor/business administration Target Location US-NC-Charlotte Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Crown Point, IN 46307PHONE NUMBER AVAILABLEEMAIL AVAILABLEBold ProfileSUMMARYTo seek and maintain full-timeposition that offers professionalchallenges utilizing interpersonalskills, excellent time managementand problem solving skills.Versatile Operations Supervisorsuccessful at taking on routine andcomplex business challenges withresourceful and creative approach.Recognized as driven, dedicatedand hardworking with history ofstreamlining operations andincreasing results. Forward-thinkingteam leader skilled at operatingdepartments efficiently to meetgoals. Successful backgroundmatching employees with roles formaximum performance. Proactiveand hardworking individual focusedon continuous operationalimprovement. Experienceoverseeing multiple tasks andmanaging employees successfully.Hardworking professionalcommitted to providing outstandingcustomer service and assistance.Prioritize projects and multitaskeffectively to achieve project goals.Methodical and detail-orientedteam player with expertise in teamleadership. Experienced withEric EberlyEXPERIENCEMay 2014 - December 2023OPERATIONS SUPERVISOR Republic Services Crown Point, IN December 2010 - March 2014General Manager Aqua Express Management Bourbonnais, IL Evaluated team member performance and productivity, provided feedback and implemented corrective actions Motivated and trained employees to maximize team productivity Enforced regulatory and company policy compliance to improve workplace and employee safetyResolved issues through active listening and open-ended questioning, escalating major problems to manager Monitored staff performance and provided feedback for improvement Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progressMaintained accurate records of employee attendance and performance reviewsResolved customer complaints in a timely manner to maintain customer satisfactionProvided support to other departments as needed to meet organizational goalsAssisted in the hiring process by conducting interviews and making recommendations for new hiresTrained new employees on proper job functions, company policies and procedures, safe and proper use of unitsDeveloped strong relationships with customers through excellent customer service practicesDeveloped work plans and schedules for employees to facilitate adequate staffing for service requirementsInvestigated and completed reports for work-related injuries, submitting paperwork to appropriate insurance carriersCoordinated with other supervisors, combining group efforts to achieve goalsDiscussed job performance problems with employees, identifying causes and issues to find solutionsOversaw daily operations of multiple locations, inventory levels, placing orders as necessary to maintain adequate supplies.Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.Recruited, hired, and trained new staff members according to organizational standards. Resolved escalated customer service issues in a timely manner. Ensured compliance with safety guidelines by regularly inspecting work areas.Completed thorough opening and closing functions to maintain operational standards each day. Prepared staff work schedules and assigned team members to specific optimizing productivity, efficiencyand service quality across variousenvironments. Highly dependable,ethical and reliable supportspecialist and leader that blendsorganizational, technical andbusiness acumen. Workseffectively with cross-functionalteams in ensuring operational andservice excellence. Performance-oriented and driven with in-depthunderstanding of budgets andoffice organization needs. Skillfullycoordinate resources andadministrative support to keepoperations smooth and boost teamproductivity. Organized anddependable candidate successfulat managing multiple priorities witha positive attitude. Willingness totake on added responsibilities tomeet team goals.SKILLS Logistics Coordination Operations Management Safety OversightCustomer RelationshipManagement Delegation Team Training Task Delegation Customer Relations Inventory Coordination Staff Supervision Performance Monitoringduties.Collaborated with marketing team to develop promotional campaigns for products or services.EDUCATION AND TRAININGApril 2013Bachelors Business Administration and Operations Management Devry University, Tinley Park, ILACCOMPLISHMENTS Member of Alpha Sigma Lambda national collegiate honor society 2013