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Name Available: Register for Free
Title Administrative Assistant Customer Service
Target Location US-WI-Milwaukee
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Milwaukee, WI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereWork ExperienceMail ProcessorUnited Parcel Service UPS - Tolleson, AZAugust 2022 to May 2024Have to process mail then put mail on the assembly line to go out to customers in a timely manner Administrative Assistant/ReceptionistDDD Department of Economic Security (Contracts)-Staff Logic - Phoenix, AZ November 2018 to July 2022 Processing Background checks for DDD Vendors and emailing response to vendors, first point of contact with employees, answered multiple phone lines, filing, scanning confidential contracts and central Registries, Assisting supervisor with OVA folders,IPA files, Preparing mail, Scanning, labeling, and filing HIPAA documentsPacker/Shipper/InventoryGatorade - Tolleson, AZMay 2018 to September 2018Tolleson, AZ May 2018 to September 2018Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate four or more hours. Made and cut boxes for Gatorade to be packed and shrinkwrapped,unload pallets, scanned labels and any other warehouse duties that needed to be done. Review records and comply with established procedures for storing product.Place order items on a pallet, Processed orders Report all discrepancies,damages,and other issues.Maintain department productivity and accuracy goals Verify all merchandise deliveries are compliant and accurate to company standards Administrative Assistant/ReceptionistPeople Ready/Labor Ready - Phoenix, AZMarch 2017 to June 2018CHECK AND SEND OUT EMAILS TO CUSTOMERS FOR JOB ORDERS, FIRST POINT OF CONTACT WITH EMPLOYEES, ANSWERED MULTIPLE PHONE LINES, FILING, SCANNING,FAXING PAPERS,INTERVIEWED AND HIRED POTENTIAL EMPLOYEESCustomer Service RepresentativeFirst American Home Buyers Protection - Phoenix, AZ October 2013 to November 2017Set up appointments for customers with technical difficulties with appliances Send out technicians to homeWork two different screensFollow up with customersPacker/Inventory SpecialistMacys Warehouse - Goodyear, AZAugust 2013 to January 2016Goodyear, AZ August 2013 to January 2016 Had to pick, pack, and select orders in a timely fashion, scan packages before shipping Identify and report on any safety concerns Audit uploaded daily shipping data Identifies,researches and corrects bad data from scanner uploads Handles clearing orders and working displaced spots for multiple stations Reports and follow-up with managementCustomer Service RepresentativeStrategic Alliance - Glendale, AZJune 2008 to August 2013-PROVIDED EXCELLENT CUSTOMER SERVICE TO XM RADIO CLIENTS-HANDLED HIGH VOLUME OF CALLS IN EXCESS OF 100 ON A DAILY BASIS-RECEIVED NUMEROUS ACCOLADES FOR CUSTOMER SATISFACTION STRONG ATTENTION TO DETAIL AND PROFICIENT WITH MICROSOFT PRODUCTS-POSSES EXCELLENT COMMUNICATION SKILLS BOTH WRITTEN AND ORAL Sales/customer Service RepresentativeTURN-KEY SOLUTIONS - Glendale, AZApril 2006 to May 2008-REACHED OUT TO CUSTOMERS IN 3 STATES TO PROVIDE NEWSPAPER SUBSCRIPTIONS-AWARDED ON SEVERAL OCCASIONS FOR REACHING MAXIMUM GOALS-EXCELLENT KNOWLEDGE OF BEST CUSTOMER SERVICE TO MY CLIENTS-MAINTAIN A STRONG WORK ETHIC AND HIGH LEVEL OF INTEGRITY-ABLE TO REACH HIGH LEVEL OF EXCELLENCE WITH ALL CUSTOMER DOCUMENTATION IN MULTI-STATE DATA BASESEducationPREMIER HIGH SCHOOL - Phoenix, AZ2002 to 2006Skills Scheduling Receptionist Administrative Assistant (6 years) Quickbooks Data Entry (8 years) Clerical Outlook Excel Time Management Microsoft Office Filing Microsoft Word Organizational Skills Multi-line Phone Systems (4 years) HIPAA Accounting Office Management Phone Etiquette 10 Key Data Entry Insurance Verification Office Administration Typing (8 years) Personal Assistant Experience (3 years) Payroll Customer Service Microsoft Excel Interviewing (3 years) Recruiting (3 years) Human Resource assistant (3 years) Languages English Expert Microsoft Powerpoint Microsoft Outlook Communication skills Office experience Data collection Applied behavior analysis Typing Computer literacy Calendar management Front desk (3 years) Account management Data entry Accounts payable Organizational skills Communication skills Computer skills Lending Accounts receivable Typing Inside sales Customer service Clerical experience Technical support Cash handling HIPAA QuickBooks Payroll Tax experience Analysis skills Windows Recruiting Interviewing Personal assistant experience iOS Proofreading Human resources Assembly Calendar management Office management Team management Data collection Leadership Microsoft Excel Administrative experience Phone etiquette Microsoft Outlook Calendar Management Training & developmentCertifications and LicensesDriver's LicenseNovember 2020 to Present

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