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Title Process Improvement Human Resources
Target Location US-IL-Geneva
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Sara Wulf EMAIL AVAILABLELINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLEProfessional ProfileTalented, resourceful, and successful director with experience in digital transformation, system implementations, process improvement, vendor management, contract negotiations, business relationship management, software development, program and change management. A competent leader with strong communication skills who develops effective teams, strong connections, and executes strategic initiatives. Demonstrated commitment to take on new challenges and adapt quickly to changing environments with flexibility and agility. Holds a masters degree in business administration with an emphasis in technology.Professional ExperienceCandidate's Name  2024 - PresentDirector IT Digital Business PartnerServe as the strategic interface with functional leadership to develop business technology strategies and solutions that enhance capabilities in Finance, Law, and Human Resources. Align IT strategy with business goals to drive effective technology adoption and implementationAssist business leaders in shaping their strategies for technology solution implementations and product adoptions, ensuring alignment with IT strategyDevelop and maintain a technology roadmap supporting business needs and IT delivery functions, ensuring successful adoption across functional areasAnalyze relevant information and present recommendations to senior leadership, creating a shared vision of technology solutions that facilitate decision makingCollaborate with key IT colleagues and leaders to support cross-functional initiatives and improve IT efficienciesRecommend and implement emerging technologies Gen AI and NLP to improve overall efficienciesOversee all aspects of people leadership, including mentoring, and developing an efficient and effective teamTTX Company October 2016 - March 2024Director Transformation, Controls, and Process Improvement June 2022  March 2024 Responsible for analyzing financial processes and identifying risks, weaknesses, and opportunities to strengthen the companys control environment, improve operations, and reduce risk through lean practices, automation, and technology.Manage end-to-end process improvement initiatives focused on finance and security; procure to pay, record to report, acquire to retire, project to results, segregation of duties, security rolesEffectively lead and develop a team of direct reports; extensive leadership experience in a matrix environmentLeverage technology to support automation and continuous improvement; RPA, generative AI, process modeling, and process miningResponsible for corporate ICFR program and GRC; access controls, SOD conflicts, user access review, and security role provisioning in Oracle Fusion environmentDeveloped a culture of process improvement through training and use of Six Sigma methodologiesPartnered with Finance leaders to identify digital skills and business competencies necessary to support continuous improvement and transformation; created a framework to assess and track digital skillsLeader of the Enterprise Risk Committee that partners with internal departments to assess and mitigate risk and promote the values of a strong risk and control cultureLeader of the ESG committee; executed a materiality assessment and identified KPIs. Building ESG roadmap, governance, and reportingDirector Oracle ERP Business Systems November 2020  June 2022 Lead the Oracle Center of Excellence in ERP, EPM, HCM, SCM, OCI, and Fusion Analytics. Partner with business owners to identify process gaps, streamline business processes, improve operational efficiencies, and prioritize changes to achieve strategic objectives through technology.Partner with CFO and other senior leaders in developing and executing strategic initiatives that support industry best practice and achieve a continuous return on the software investmentBuild, develop, and lead a team of functional subject matter experts that provide services leveraging the capabilities of Oracle Fusion to achieve business objectivesManage the business functions for all Oracle Fusion modules; partner with business stakeholders to deliver process improvements through system capabilitiesServe as the single point of contact responding to business concerns related to OracleImprove the Oracle solution through enhancements and quarterly releasesCommunicate with C-suite, providing updates on system stability, capabilities, and advancementsBuild and maintain vendor relationships to influence future product developmentLead vendor selections and negotiate contracts for consulting, software, and support partnersPartner with IT to oversee the development of automated test scripts and regression testingManage the offshore application support teamDirector IT Business Relations January 2020  November 2020 Managed a team of Business Relationship Managers ensuring alignment between evolving business needs and corporate technology strategy.Managed relationships with business partners by applying IT and business knowledge to build business cases and identify technology solutions to solve business problemsCollaborated with the business and IT to assess and prioritize needsBuilt and executed a communication strategy to keep stakeholders informed of changesDeveloped technology roadmap with all lines of the businessEstablished demand forecasts based on resources and project fundingLed project review committee for senior management to determine PMO portfolio based on business prioritization, demand management, and budgetSenior IT Business Relationship Manager October 2016  October 2020Partnered with business lines to determine how technology can support their strategic direction and enable digital transformation.Led the implementation of the Oracle Cloud ERP implementation, which spanned all business verticals, including Finance, Human Resources, Procurement, Supply Chain, and PayrollOversaw the $15M ERP implementation project budgetUnderstood business processes and ensured the ERP solution met the business needsManaged and developed a team of Business Analysts that supported industry-specific applicationsLed multiple technology vendor selections and negotiated contracts resulting in over $2 million in savingsTranslated business strategies into aligned IT solutionsOversee, ensure resolution and communicate outcomes of escalated IT issuesManaged resource demand for application enhancementsPresent tickets volumes and issue resolution KPIs to senior leadershipALDI Inc. July 2008  October 2016IT Manager  Projects and Change Management July 2011  October 2016Responsible for all phases of the project life cycle for enterprise solutions. Initiator of the strategic development of project and change management methodologies. Projects include ADP payroll, workforce management, human capital management, applicant tracking, gift cards, CRM, mobile application and custom software solutions, and middleware integrations.Managed complex software implementation projects; custom, standard, mobile, premise-based, and cloud-hosted solutions with budgets exceeding $1M across all functional areasLed large project teams consisting of IT, business representatives, and external consultants in a matrix environmentManaged a team of direct reports. Motivating leader and mentor responsible for the development and performance; mentor and develop junior project managersDeployment lead for global SAP FICO implementationLeader in developing the organizational change management methodology. Build organizational change competency by designing a strategic approach for integrating change management into the project lifecycle. Created standardized tools and templates resulting in a unified approach for delivering strategic initiativesVendor contract negotiations resulting in over $800k in savings on software and services contractsSuperior communication skills, verbal and written. Work with senior executives on company initiatives; conduct steering committee and project status meetings. Create project status updates and develop company wide communicationsProjects delivered within budget; met business objectives and exceeded expectationsProduct owner of custom software solutions; experienced with on and offshore developers using agile and waterfall methodologiesInitiated internal employee engagement committee with senior executives; responsible for enhancing the internal culture, increasing employee engagement, and developing a philanthropic presence within the communityProject Analyst September 2009 - July 2011Lead analyst responsible for implementing an end-to-end workforce management solution, the integration into ADP payroll system, and deployment of 1500 time clocks.Responsible for the network and system design and the implementation of an enterprise workforce management systemLed the gathering of business requirements for system design and configurationDeveloped project communication, documentation, and training strategiesDefined the business logic and lead the development efforts for the middleware solutionDeveloped, coordinated, and executed testingManaged timelines and milestones for successful implementationManaged software vendor to ensure application custom development was completed accurately, on time, and within budgetInfrastructure Specialist July 2008  August 2009Supported a distributive network consisting of 22 regional locations. Member of WAN project team responsible for designing and implementing a new WAN network to 1300+ locations.Collaborated and deployed WAN solution for 1500 retail locations and MPLS configurationsCreated support documentationPerformed patch management, application, and system update testingProvided network and email support for a distributed environmentSears Holdings April 2000  August 2002Solution Architect April 2000  August 2002Member of Sears.com web infrastructure team. Responsible for managing outsourced web hosting services.Managed the vendor relationship for web hosting services; developed and monitored SLAsMember of the architecture team that designed end to end hosting solutions for the Internet and internal extranet customersCoordinated with the application team and the hosting service provider for the installation and configuration of infrastructure componentsEducationPepperdine University, Graziadio School of Management Malibu, CAMaster of Business Administration  Digital Innovation and Information SystemsCoe College Cedar Rapids, IABachelor of Arts  Business Administration and FrenchUniversity of Paris, Sorbonne Paris, FRANCECertificate  French History and CivilizationCertifications, Skills, And AssociationsMS Office Suite, Oracle Fusion, ADP, SuccessFactors, UKG, and Google WorkspaceITIL 3.0 certificationProsci ADKAR certifiedBeta Gamma SigmaProficient in French

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