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Classification: PublicProfessional SummaryResults-oriented professional with a robust background spanning 6 years as a Manager Merchandiser in trading and 3+ years as a Business/Data Analyst in retail and supply chain. Proven expertise in optimizing supply chain operations, driving revenue growth, and leveraging data-driven analytical insights for strategic decision-making. A strategic thinker and collaborative leader with a track record of successfully bridging the gap between merchandising management and business analysis to enhance overall organizational performance. Known for implementing cost-effective strategies, cultivating supplier relationships, and delivering innovative solutions to complex business challenges. Possess strong communication skills, adaptability, and a keen eye for data-driven opportunities. Seeking to contribute this unique blend of managerial and analytical skills to a dynamic team or project.Professional ExperienceCandidate's Name  2023 - Present Business AnalystResponsibilities: - Introduced approval process in vehicle booking request system to optimize logistics. Developed detailed process maps using Visio providing a clear and concise visualization of current and proposed supply chain processes. Used SQL to analyze datasets for identifying trends and patterns in data, generating insights that can inform business decisions. Utilized KPI tracking tools to formulate and monitor key performance indicators and metrics, ensuring the continual assessment of solution effectiveness. Identified and analyzed operational inefficiencies, leading process improvement initiatives resulting in ~10% increase in overall efficiency. Collaborated cross-functionally to streamline workflows, aligning operational processes with organizational goals. Conducted thorough workflow assessments, proposing, and implementing enhancements to drive productivity and effectiveness. Led User Acceptance Testing (UAT) and collected valuable feedback for further refinement of the supply chain solutions. Maintained comprehensive documentation of business processes, use cases, and requirements, serving as a reference for project development. Prepared Product Requirement Documents, resulting in products that captured 10% more market share. Mangna Infotech, India Jan 2020 - Jun 2023Business AnalystResponsibilities: - Implemented loyalty reward point system in an e-commerce website without impacting existing business flow. Initiated user categorization, coupon rewards, marketing campaigns, tax benefit programs, seasonal promotions to increase user base and sales. Used SQL for data extraction, summarization, data cleansing and transformation. Configured and maintained Jira dashboards to provide real-time project status updates to stakeholders. Spearheaded the integration of cross-functional inputs to delineate precise data prerequisites, fostering the development of innovative technical solutions that elevated data quality benchmarks by 10%. Crafted intuitive and aesthetically pleasing representations of intricate systems and workflows using Lucid chart and Visio. This initiative bolstered cross-team communication and slashed the time-to-market by 20%. Engaged in UAT initiatives by formulating test cases, scrutinizing test plans, and affirming software functionalities aligned with business stipulations. Advocated and facilitated the adoption of Agile, which amplified project efficacy and diminished development cycles by 20%. Conducted detailed requirement gathering sessions, translating business needs into comprehensive and clear documentation. Collaborated closely with stakeholders to define project scopes, objectives, and deliverables, ensuring alignment with organizational strategies. Developed, maintained detailed reports and dashboards, providing stakeholders with real-time visibility into key performance metrics. Presented findings in clear and accessible formats, facilitating data-driven decision-making. Undertook data analysis and mining activities to pinpoint trends and furnish stakeholders with actionable insights, fostering informed decision-making.Deepshikha GulianiBusiness/Data AnalystPHONE NUMBER AVAILABLEEMAIL AVAILABLECharlotte, NCClassification: PublicItochu Corporation Delhi, India May 2005 - June 2010 Manager MerchandiserResponsibilities: - Responsible for managing trade between customers and suppliers. Conduct thorough analysis of market trends, competitors activities, and consumer behaviors to identify opportunities and threats, crafting relevant action plans, regularly monitor and analyze sales performances, generating reports and presenting insights to management. Managed effective communication & coordination with 30+ vendors and 20+ customers across India. Served as a liaison between stakeholders and users, working closely with clients for detailed requirement analysis and coordinating with technicians and managerial staff. Undertook overseas travel for customer presentations, fair participation, and arranging customer & vendor meetings. Managed division strategies to achieve financial targets, overseeing projects, developing project plans, and monitoring performance. Led a team of Assistant Merchandiser, Designer & QA, providing leadership, training, and coaching to junior staff. Implemented inventory management solutions, reducing stockouts and minimizing overstock. Established and nurtured strong vendor relationships, negotiating favorable terms, and improving overall supplier performance. Samtex Fashions Ltd Delhi, India Jul 2004 - Apr 2005 Garment MerchandiserResponsibilities: - Handled communication, design, approvals, and shipment coordination for Men and boys Formalwear orders, including coats, trousers, and suits with overseas buyers (USA). Worked closely with sourcing and production teams, responsible for the cost of garments. Well-versed with the line system of production in a factory, ensuring efficient and timely production. Collaborated with design and production teams to develop new products, ensuring alignment with brand identity and market demands. Managed product life cycles from conception to delivery, optimizing timelines and cost efficiencies. Skills Languages: SQL Business Analytical Skills: Use Case Development, User Story Creation, Business Requirement Documents, Functional Requirement Documents, Stakeholder Management, User Acceptance Testing (UAT), Test Case Development Tools & Technology: Tableau, Power BI, JIRA, Confluence, MS Excel, Visio, GitHub, Lucid chart Databases: Oracle, MS SQL Server, MySQL, PostgreSQL Methodologies: Agile Methodology, Scrum, Waterfall Model Certificates Entry Certificate in Business Analysis (ECBA) Jan 2022 International Institute of Business Analysis (IIBA)  Canada Certified ScrumMaster Jan 2024Scrum AllianceEducation Master of Computer Application Jun 2004  Jul 2007 IGNOU Delhi, India Bachelor of Computer Application Jun 2000  Jul 2004 IGNOU Delhi, India Diploma in Fashion Design and Information Technology Jun 2000  Jul 2004 National Institute of Fashion Technology Delhi, India