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Click here or scroll down to respond to this candidateWork HistoryKirkMcGheeContactAddressQueens, NY Street Address
PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsExcellent customer serviceskillsProficient in Microsoft OfficeManagementOrganizationAdaptableDetail OrientedDependableSelf-StarterTime-ManagementDedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.Customer Service RepresentativePitt Stop Convenient StoreRinging up customers orders,Cleaning andmopping,stocking,Providing excellent customerservice.Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.Fostered a customer-centric culture within the team by consistently reinforcing the importance ofempathy, understanding, and patience in allinteractions with clients.2020-12 -CurrentWarehouse associateAshley Furniture StoreLoaded and unloaded shipments, organizedstockroom as necessary, constructed displays andshelves, reported missing inventory to inventorymanager, assisted with replenishing the sales floor as needed, priced all items, observed proper safetyprocedures in stockroom when retrieving heavyobjects, removed and packed sold items from thesales floor for customersCompleted regular cycle counts to maintainaccurate inventory records and identifydiscrepancies early on.2019-09 -2020-12Assisted with reorganizing storage areas during peak seasons to accommodate changes in demandpatterns or product offerings efficiently.Warehouse associateUS Foods Inc.Processed, packaged and shipped ordersaccurately, examined ingoing and outgoingshipments, organized stock and maintainedinventory, inspected products for defects anddamages, organized warehouse space, received,unloaded, and placed incoming inventory itemsappropriately, check, verified and filled customer invoices, contributed ideas on ways to improve oroptimize warehousing procedures, kept warehouseclean and organized dailyConsistently lifted materials weighing as much as60LBSProvided excellent internal customer service byworking closely with other departments to addressand resolve any issues related to warehouseoperations.2015-10 -2019-08Environmental TechnicianPalmetto Health HospitalReported to Environmental Team Leader daily, onthe status of utilities repairs, water discharges, and sampling, managed hazardous, special andnon-hazardous wastes for regulatory complianceand proper management, wrote StandardOperating Procedures, and gained approvals forcritical spill basins and investigated sources for leaks, maintained an excellent relationship with allcoworkers including operators, engineers and senior management, conducted safety inspections for allcritical equipment.Promoted company sustainability initiatives through regular employee training and awareness programsStayed up-to-date on current industry best practices through attending conferences, workshops, andtraining sessions focused on environmentalmanagement topics2014-09 -2015-08EducationJanitorSouth Carolina State MuseumCleaned and supplied designated building areas,performed and documented routine inspection andmaintenance activities, carried out heavy cleansing tasks and special projects, notified management of occurring deficiencies or needs for repairs, madeadjustments and fixed minor repairs, stocked andmaintained supply rooms, followed all health andsafety regulationsSupported waste management efforts by collectingtrash, recycling materials, and disposing of themproperlyResponded quickly to urgent maintenance requestsfrom building occupants or management staffmembers2012-06 -2014-05High School DiplomaRichland Northeast High School - Columbia, SC2008-09 -2011-06 |
