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Click here or scroll down to respond to this candidateCandidate's Name , ITIL, Certified Security ArchitectMickleton, NJ Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEExecutive SummaryExperienced senior leader known forCollaboration Partnership SolutionsSeasoned leader with proven leadership experience in collaboration, partnership, and innovative solutions. Expert strategist, problem solver and implementer with a track record of increasing revenues, eliminating waste, and reducing expenses. Proven ability to understand business needs and solve problems through effective use of technology. Broad and deep understanding of e-commerce, internet retail, healthcare systems, financial systems, application architecture design, development, and technology operations. Exceptional communication skills with experience leading multi-discipline teams. Experienced in identifying, selecting, and implementing cutting edge technologies for business improvements.Key StrengthsTechnology LeadershipAchieving Business ResultsBusiness StrategyTechnology OperationsBusiness Process ReengineeringProgram/Project ManagementSolution Design and ArchitectureOutsourced and offshore software developmentVendor negotiation and relationshipProfessional ExperienceDirector of Infrastructure Kaiser Permanente Los Angeles, CA June 2022 PresentIn a pivotal leadership role within KP's Azure cloud division, oversaw critical enterprise platforms including Azure, Office 365, Oracle Cloud, Google Cloud, AWS Cloud, Informatica, Salesforce, and various Azure Native and hybrid applications/systems. Key achievements include:Led CSPM, SIEM (Intune), Governance, Co-pilot for M365, and SASE programs within the organization, utilizing tools such as WIZ, Sentinel, Azure Defender, CrowdStrike, Coupa, Dynatrace, Datadog, and Proofpoint (CASB) to fortify the multi-cloud environment. Additionally, oversaw the successful implementation of SAP for procurement, inventory, and financial modules, integrated Infor M3 for drug manufacturing, and introduced Inscape for FinOps to enhance operational cost management.Implemented modules for Service-Now IT Service Management (ITSM), Security Incident Response, Inventory Management, DevOps Insights, and IT Operations Management, effectively streamlining operational processes.Split IT verticals to separate infrastructure and operations teams, establishing a dedicated bench within operations to maintain systems availability and stability. Introduced CrowdStrike, New Relic, and Datadog tools to enhance operational transparency and preemptively address issues. Established a DevOps team to implement Infrastructure as Code (IaC) practices across all infrastructure deployments.Established a process to ensure applications meet security standards and regulatory compliance. Introduced a PRE-ARB process for thorough review of applications, encompassing purpose, strategy, infrastructure, and security before ARB submission. ARBs involve diverse teams and require group approval for endorsed infrastructure.Implemented a range of policies at both tenant and management group levels to ensure compliance with diverse security frameworks, including NIST 800, GDPR, CIS, and Azure Security Benchmark V3.Implemented processes for both external and internal vaults to enhance access security. Additionally, refined Identity and Access Management procedures to manage general and application-level secrets, certificates, and other attributes effectively.Established a greenfield environment incorporating a hub and spoke model for landing zones and a streamlined platform for data analytics. Took charge of architecting and designing CI/CD pipelines to optimize resource deployment. Developed and implemented solutions to meet business requirements, delivering comprehensive reporting. Managed an AI and BI portfolio featuring Azure Data Factory, Azure Databricks, and Azure Open AI using chat GPT 4.0. Ensured high availability disaster recovery (HADR) for business-critical systems. Deployed different workloads on Azure Kubernetes in shared cluster mode.Served as a relationship manager, fostering and maintaining partnerships with various vendors. Collaborated closely with Microsoft, Rapid 7, WIZ, Coupa to stay abreast of upcoming enhancements, such as roadmap on Postgres Flex Servers, Databricks, and cognitive services, for FY23/24, enhancements in Databricks, Coupa tools for compliance etc. Contributed to the organization's strategic planning and roadmap for systems. Also, acted as a face of IT for multiple departments and collaborated with different SRE teams to ensure in depth requirement understanding and project delivery.Standardized and refined DevSecOps, DevOps, and Security architecture review processes across KP IT, ensuring adherence to SLAs and promoting collaborative teamwork among teams by clarifying dependencies.Led multiple engineering teams, collaborating with business and SRE teams to ensure the timely delivery of projects. Addressed business concerns and issues throughout the project lifecycle, providing guidance and support from inception to completion. Facilitated the creation of various Proof of Concepts (POCs) to align project outcomes with stakeholder expectations.Enhanced architecture review board (ARB) processes and change management procedures across the IT department by implementing change control measures. Introduced SLA models for incident and ticket resolution to improve efficiency and accountability.Cloud Practice Leader East / Director Kin And Carta Chicago, IL March 2021 June 2022Key leadership position in the Azure cloud division of Kinandcarta: responsible for key client enterprise platforms like Azure, Office 365, Oracle Cloud, Google Cloud, KAFKA, AWS Cloud, Kinvey, Informatica, Dell Boomi, Salesforce, PeopleSoft, AWS, and other supporting Azure Native and hybrid applications/systems.Selected Achievements:Conducted comprehensive assessments of client environments, devising strategic roadmaps and standards for client teams. Orchestrated team formation aligned with project verticals and oversaw team budgets. Managed projects across various levels and nurtured relationships with clients to expand a $15M portfolio.Spearheaded the transformation of Meijer grocery stores' payment process by implementing Kafka for streamlined online order processing. Designed end-to-end architecture on Azure, offering guidance on resilience with infrastructure elements like APIM and Azure Functions. Crafted integration strategies with third-party payment systems such as AURUS and SAP Hybris for seamless inventory management.Functioned as a pivotal liaison between engineering, product teams, and esteemed clients such as Canadian National Railways and Meijer.Innovated a turnkey deployment solution, "Kubernetes in a Box," facilitating swift infrastructure deployment, component integration, database setup, and secure communication via private endpoints. This solution is now commercialized and offered to clients.Led the migration and administration of over 100 applications to Azure using Azure Migrate, employing hybrid models and code refactoring where necessary.Orchestrated the integration of M3 Infor for Wayfair, harmonizing it with existing supply chain systems and orchestrating data migration to establish M3 as the organization's ERP system.Pioneered the establishment of a standardized CI/CD process to automate infrastructure management, change management, and application deployment, enhancing efficiency and agility.Directed a team of experts in migrating over 100 servers to Azure for CN Railways. Architected network and security solutions, resulting in a substantial $1.1 million reduction in annual operating expenses. Leveraged Terraform to create deployment templates for Azure infrastructure and applications.Managed the rollout and administration of the Microsoft 365 Suite, configuring it across multiple clouds and overseeing platforms such as SharePoint, Teams, OneDrive, and Office Suite. Implemented security measures including Outlook Security, Microsoft Defender, monitoring, and data labeling.Served as the primary interface for IT, fostering collaboration and relationship development with various Lines of Business, ensuring transparency and alignment with organizational objectives.Business and Integration National Manager Accenture pa April 2019 Dec 2020Key leadership position in the AMBG cloud division of Accenture: responsible for key client enterprise platforms like Azure, Office 365, Oracle Cloud, TIBCO, Java, WebLogic, Wildfly, Informatica, Dell Boomi, Salesforce, PeopleSoft, AWS, and other supporting Azure Native and hybrid applications/systems.Delivery leads responsible for following areas: Architecture, DevOps, Operational Readiness; Change, Configuration, Code Deployments, System Health, Availability and Performance; Event Management, Incident Management, Problem Management, production support and SLA Management. Responsible for developing goals, budget, and strategic plans to ensure business success.Selected Achievements:Instrumental in securing a $24 million deal with AT&T and Accenture, orchestrating the migration of 150 business-critical applications to Azure.Provided strategic guidance, roadmaps, and standards to both internal and external client teams. Facilitated the formation of teams tailored to project requirements and managed multiple verticals within teams across various project levels.Led a team of Subject Matter Experts (SMEs) at AT&T, establishing IT and migration standards while prioritizing cloud security and adhering to AT&T's change management protocols. Oversaw the creation of onshore and offshore teams for different project components, managing budgets and Statements of Work (SOW) for each application set.Implemented Infor M3 for Dow Chemicals' manufacturing division, seamlessly integrating it with other critical systems to enhance organizational visibility.Collaborated closely with Microsoft to ensure compliance with approved tools, standards, and Azure services for application migrations at AT&T.Ensured 99.99% availability of production systems, implementing robust disaster recovery protocols and comprehensive runbooks for each system/application.Worked in tandem with salesforce.com, integrating processes with Salesforce for CRM and contracting applications.Fostered collaboration between business stakeholders, IT, and engineering teams, facilitating adherence to established standards and ensuring regular communication through bi-weekly meetings for feedback and gap analysis.Led the migration effort in a hands-on capacity, successfully transitioning 150+ applications from AT&T to Azure. Contributed to the future architecture, security, and state of these applications at AT&T, leveraging automation for IaaS and PaaS migration using a wide array of technologies including SAP, Salesforce, Azure Event Hub, Service Bus, DataLake, Cosmos DB, Logic Apps, Azure Functions, and more.Headed a team responsible for migrating 1800+ servers to Azure for Dow Chemicals, resulting in a cost-saving of $3.8 million in annual operating expenses. Architected network and security solutions for the migration, utilizing Terraform templates for efficient deployment.Led a team of SMEs in designing and deploying network solutions for applications, prioritizing cloud security standards such as SOC, PCI, and NIST compliance.Managed the acquisition of DuPont hospital, overseeing the implementation of ERP and CRM systems and orchestrating the migration of servers to Azure.Architected and implemented Salesforce solutions for the sales department, facilitating data migration to Workday post-implementation.Led multiple developer teams in migrating the complete ETL system of Federated Investors to Azure, leveraging Azure Data Factory, Data Lake Gen 2, and Databricks for machine learning. Utilized Power BI for reporting and ARM templates for Azure DevOps deployment.Contributed to pre-sales Proof of Concepts (POCs), designing cloud-first architectures for business-critical applications using Azure Services and developing CI/CD pipelines for continuous integration and delivery utilizing Arm templates, YAML, and Terraform.Director of Enterprise Systems Incyte Corporation Wilmington, PA April 2016 April 2019Key leadership position in the enterprise systems division of Incyte: responsible for key enterprise platforms like Office 365, Azure, Oracle Cloud, TIBCO, Informatica, Salesforce, PeopleSoft, AWS, Compliance Information management System (CIMS), Veeva, CDIC, eTMF, CTMS and other supporting applications/systems. Leading 40+ staff organization responsible for following areas: DevOps, Operational Readiness; Change, Configuration, Code Deployments, System Health, Availability and Performance; Event Management, Incident Management, Problem Management and SLA Management. Responsible for developing goals, budget, and strategic plans to ensure business success.Selected Achievements:Initiated and steered vendor selection processes for key technologies including Veeva, Master Control, TIBCO, Microsoft, and Salesforce. Orchestrated extensive demonstrations with vendors to align solutions with specific business requirements. Collaborated with vendors, managed services partners, and business stakeholders to ensure prompt implementation and customization of tools. Established both onshore and offshore teams, working closely with managed services partners to develop extended 24/7 support teams.Functioned as a product manager, leading multiple developer teams in the creation of an in-house product for managing and reporting clinical trial data quarterly, semi-annually, and yearly. Integrated data from diverse internal and external sources, competing effectively with external products.Realized a $4.5 million reduction in annual operating expenses by migrating disaster recovery (DR) operations for on-premises applications/systems to Oracle Cloud, performing lift-and-shift migrations of ERP and CRM solutions, and transitioning infrastructure to Azure and AWS.Standardized Architecture Review Board (ARB) and change management processes across the IT department, introducing an SLA model for incident and ticket resolution.Collaborated closely with Cognizant and HCL to implement TIBCO and HL7 FHIR for data communication with labs and hospitals for clinical trials. Developed and exposed APIs to ingest FHIR data for further manipulation by internal and external stakeholders.Orchestrated the architecture and implementation of Salesforce for the medical affairs team's CRM needs.Negotiated managed services agreements with Cognizant, TIBCO, and HCL, resulting in nearly $2 million in annual savings through the establishment of a tiered support model.Established FHIR as the standard for internal and external data exchange, leveraging Azure APIM service and TIBCO to streamline the process.Implemented Salesforce for legal contracting applications and facilitated rollout to the legal department for all contracting needs.Implemented CIDC for organizing clinical research data, integrating it with SharePoint, Veeva, and Master Control for analysis. Developed various applications for the R&D team to analyze CDISC data.Played a key role in the architecture, design, and integration of over 40 enterprise systems, including PeopleSoft ERP, Dynamics CRM, CDISC, and Veeva Vault.Led teams in developing applications for clinical research labs, processing assay data and generating research reports based on test results.Led a team of SMEs in implementing PeopleSoft, SAP, and SAP Hana as ERP systems.Significantly reduced operating expenses by 41% through a hands-on project involving the migration of SharePoint, Exchange, and Skype for Business to Office 365, alongside server migration to Azure and adoption of Salesforce for the legal contracting system.Collaborated directly with Veeva to implement Veeva Vault for regulatory documents and standardized regulatory processes using Veeva workflows.Achieved system stability and business continuity, with a 98.5% change success rate in 2018 by standardizing and streamlining change, deployment, and configuration management processes.Implemented $8 million worth of software for IT, compliance, clinical trials, and finance departments to accommodate acquired pharmaceutical company Ariad in 2017, integrating systems through ETL and middleware.Improved operational KPIs in 2018 compared to the second half of 2017, including reducing outage incident MTTR to 25%, decreasing incident count by 18%, and reducing alert noise by 90%.Architected and integrated Veeva, CTMS, and CDISC tools for clinical trials, reporting, and data governance.Designed and executed migrations and application conversions from on-premises SharePoint to Office 365 SharePoint online, reducing costs by 15%. Implemented Azure Information Protection (AIP) for data security.Architected and delivered multiple critical web and mobile applications, enhancing overall efficiency by 25%. Leveraged Azure App Fabric for application hosting and Azure API Management for efficient and reusable services. Managed four products for drug development.Designed data flow between systems to ensure data privacy and security through encryption. Implemented GDPR policies for data privacy compliance across multiple geolocations.Principal Consultant KPMG Montvale, NJ Mar 2015 April 2016Reduced cost from 19 million dollars to 7.5 million dollars by providing the online taxation applications and a centralized portal for the management in New York for KPMG. Lead 17+ staff responsible for the following areas: Development, Testing, migration of sites and availability and performance management of the system(s).Selected Achievements:Increased revenue by more than 7.5% ($1.2 million) by architecting and implementing a new infrastructure that reduced cost and increased hardware uptime.Aligned strategic business objectives with the IT objectives and transformed the technology team into a business focused efficient organization.Lead project to improve overall taxation application website performance and customer experience by implementing Office365 and SharePoint technologies. Integration of application with ERP solution through APIsImproved corporate business application platform to accommodate fast paced business changes. Benchmarked 50% performance improvements over 6-month period.Ensured business continuation and minimized risk by redesigning payment card processes to ensure Payment Card Industry (PCI) Compliance standards.Improved infrastructure scalability and reduce IT production costs benchmarked 52% cost reduction by implementing Content Management and E-commerce platform in a Cloud InfrastructureAssistant Director / Enterprise Architect Omnicare INC PA Feb 2010 - Mar 2015Key leadership position in the IT division of Omnicare: responsible for key enterprise platforms like SharePoint, Office 365, Azure, TIBCO, Informatica, Salesforce, and IBM applications. Lead 35+ staff responsible for following areas: Application Development, Operational Readiness; Code Deployments, System Health, Availability and Performance. Responsible for developing goals, budget, and strategic plans.Selected Achievements:Eliminated more than $4.5 million (23.5%) in annual cost by entering enterprise agreement with Microsoft.Reduced $2M in annual costs, improved helpdesk staff productivity by 32%, and cut service cycle time from 7 days to 3 through implementation of SLAs. Rolled out SharePoint for 22K users, handled SharePoint and .Net improvement projects that automated and integrated Service-Now, Tibco, OmniDx & OASIS systems with ERP solution which eliminated all manual tasks performed by shipping and manufacturing teams, increasing productivity by 33%.Improved change management, incident management and SDLC processes by 30% and reduced alert noise by 50%, incidents by 10%.Act as product manager and handle all aspects of pharmacy system from requirement gathering to the delivery and enhancements over time. Implemented TFS to automate CI/CD automation processes for this system and improved the process of bug tracking and made teams productive by 20%.Collaboration within IT and with business to ensure there are no gaps. Collaboration with external customers to ensure delivery is as expected to re-gain trust for the IT division.Eliminated $2.3 million dollars from annual operating cost through the introduction of managed services and offshoring model. Achieved 21% in productivity increase by restructuring.Saved 23% in annual operational cost by moving Web Presence hardware to Microsoft Azure.Lead multiple teams of developers, architects, SAP SMEs, to integrate business applications and deliver central reporting to the business through BI.Integrate SAP system with home grown products to manage pharmacies and long-term care centers. Managed data through CDISC and integrated CDISC data with home grown application to display custom reports.Implemented TIBCO as the central middleware API tool used to integrate internal systems and external systems. Integration with manufacturing pharmacies, shipping department and long-term care centers (LTC) was done to notify nurses and doctors about the drug arrival estimates.Integrated almost 25 systems with SharePoint to ensure data availability to the users in pharmacies, warehouses, and manufacturing plants. Integrated shipping, billing, vendor management and CRM systems.Led the effort to develop a Stat board for the shipping and receiving department which shows different runs and the vehicle location by integrating GPS within the application.Enterprise Architect E-Brilliance LLC Philadelphia, PA Jan 2008 - Feb 2010Worked as Technical Lead / Enterprise Architect for SEI / NCO handling web and client-server-based systems. Architected, Developed, and deployed key SharePoint and .Net Web sites to ensure business success. Leading 9+ staff responsible for following areas: SharePoint administration, Application Development, Operational Readiness; Code Deployments, System Performance.Selected Achievements:Architected and developed various software implementation projects for domestic and international clients. Managed the technical team to successful completion.Past Work Experience Mar 1996 Jan 2008Worked in various capacities (Senior Developer, Enterprise Architect, Lead Enterprise Architect) contributing to the companys success. Acquired Working exposure from companies like KPMG, Sonepar, Emirates Airlines, ZonRe insurance, Toa Re-Insurance, Euro RSCG Worldwide, Infragistics, HealthStar Communications, F.A Davis, M3 Media Group, Anjum Systems etc. Worked in various technology stacks e.g. Microsoft.Net, Open Source.Additional information is available upon request.Selected Technology Platforms / Systems / Programming Architectures.Net Framework, Office 365, Azure, AWS, SAP, Salesforce, TIBCO, Informatica, PeopleSoftObject Oriented Analysis & Design, UMLWeb Services, SOA, COM, DCOM, MTS, APIsRDBMS, Drupal, CRM SystemsMethodologies ITIL, DevOps, Agile/XP/SCRUM, CI, CDContent Management Ektron, SiteCore, SharePoint, Documentum, Dot Net NukeContent Delivery Akamai, LimelightRDB, Big Data, Power BI, Tableau, PentahoWindows 2008 2019 Servers, Linux ServersWebsite Analytics Site Catalyst, GoogleWeb Performance Monitoring CatchPoint, Keynote, Gomez, Webmetrics, AppDynamicsWebLogic, Java, Wildfly, Power BIPayment Gateways Litle, Paymentech, CyberSource, PaypalHosting Companies Rackspace, Hosting.com, Terremark, Equinox, Quality TechnologiesTicketing Systems Remedy, ServiceNowMirakee and Alo Palto FirewallsF5 and Net Scalaers load balancersAPI Management Gateways, Mashery, Gateway load balancers through AzureEducationBachelor in Business Administration (BBA)Rider University Morrisville, NJBachelor of Commerce (Major: Accounting, Mathematics, and Statistics)Punjab College of Business Administration Lahore, PUNJABProfessional Association / CertificationsRider Alumni AssociationACCA Foundation (UK)ITIL Foundation (Version 3) |
