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D EMAIL AVAILABLE | PHONE NUMBER AVAILABLE | Winchester, TN Street Address
Summary Multi-talented individual with three (3) years of expertise assisting with all areas of customer
services. Committed to supporting administrative duties such as charting, records management,
and appointment scheduling while supporting coworkers in day-to-day operations.
Skills Clinical Support Procedure Support
Patient Relations Bookkeeping
Medical terminology knowledge Supply Management
Customer Service Call handling
Appointment Scheduler Spreadsheet Management
Experience Dental Assistant 01/2023 - Current
Fogarty and Roberson Orthodontics | Tullahoma , TN
Assisted dentist in providing dental treatment to patients, including taking patient medical
histories and vital signs.
Provided chair-side assistance during dental procedures, including passing instruments to the
dentist and holding suction devices.
Educated patients on proper oral hygiene techniques and habits.
Maintained a neat, clean and organized environment throughout the office.
Receptionist 01/2021 - 01/2023
Southern Tennessee Regional Health System | Winchester, TN
Answered incoming calls, took messages, and transferred calls to appropriate departments or
personnel.
Scheduled appointments for patients, customers, and other visitors.
Insurance Verification
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly
service.
Provided support in resolving scheduling conflicts between Doctors.
HIPAA/OSHA
Reviewed medical records to ensure the accuracy of the required information needed for
pre-authorization requests.
Education and BBA: Buisness Management Expected in 12/2025
Training Liberty University | Lynchburg, VA
Associate of Science: General Studies 05/2022
Motlow State Community College | Tullahoma, TN
High School Diploma 05/2020
Franklin County High School | Winchester, TN
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